Mark 2 Enterprises llc

Mark and his team are phenomenal - his expertise and professionalism calmed me down when my project overwhelmed me. Very honest, consultative and I would call him again in a heartbeat.

Mark was absolutely fantastic.  He returned my call the day I left him a message and started the work the following week.  He was incredibly thorough, always on time, and went above and beyond to rectify our mold issues.  he is also very honest and a very nice and caring person.

We originally hired a large company out of Northern RI for mold remediation in the attic of our home we just purchased.  We were extremely unhappy with the service we received.  This larger company charged nearly $3K for their services (before the work was even started!) and the attic did not look any different after their first visit then it did before they came.  Even worse, they didn't use the proper safety precautions to contain the mold to the immediate area.  After calling to complain, this company gave excuses for not using the proper safety precautions.  They did come back to fix the job but the work still was extremely, extremely unsatisfactory.  This larger company was supposed to be certified and trained in mold removal, but it was clear they were not mold experts and did not care about the consumer.  I had dropped a large chunk of money on their shoddy services and still could not move into my new home with my 3 month old baby and 2.5year old. 

Mark 2 Enterprises was then referred to us by a local roofing contractor.  The roofing contractor said that Mark could get our attic looking like new and he would use all the proper safety precautions so we could feel comfortable moving my children into our home.  He said Mark had worked on his own home and he was extremely satisfied with the work performed.  My husband called Mark and explained the situation to him.  Within hours Mark was at our house assessing the situation and telling us what he would need to do to correct the work that was not performed correctly.  Mark understood that we were in between houses and needed to move in as soon as possible.  He started the work that week on a Friday and worked through the weekend with his brother to make sure the work was completed by Monday.  Mark and his brother were extremely knowledgeable, professional and courteous.  Unlike the larger company, they truly are experts in mold remediation.  I couldn't have been happier with the outcome of the work that was done and with the safe manner it was performed.  Areas that were left covered in black mold by the larger company were completely clear and the attic now looks like new.  These are the same areas that the larger company told us were impossible to clean.  

I can't say enough good things about Mark 2 Enterprises and I would be willing to give them a reference any day.  I have pictures and videos to show the difference between the work performed by the larger company versus this small local business.  This was certainly a lesson learned for me and I will no longer go to bigger companies when I need work done on my home.    

One of three companies we had come through to do estimates for basement mold remediation, Mark and his crew assessed mold damage from flooding in basement, recommended demo of partially finished area (which we expected), and clearly identified proposed demo, cleaning, bio-scrubbing, testing, and dump fees included with estimated cost. He also, regardless of whether we were going to hire him, suggested simple ways we might continue to combat mold, including a second dehumidifier, fans to circulate air, covering the sump pit, and how we might undertake rebuilding the demo'd wine cellar in case of future flooding. |Unlike other previous contractors, Mark did not pitch mold biohazard hysteria to us or tell us that what mold cleaning we'd done ourselves had endangered us further. He also did not propose to perform pricey mold "encapsulation" which the state of CT EPA guidelines identifies as bogus--all other contractors proposed this and hemmed and hawed when we mentioned state recs on this. Mark had worked doing clean up from Hurricane Sandy and had picked up a lot of extreme experience there and was not trying to sell us a load of BS. His bid was half of what the other bids were, and the work was thorough and timely. Communication was good, he was patient with questions, and he followed up in a timely manner on retesting. |Mark is a good guy--solid and trustworthy and exactly who you'd want doing this or any other proposed work on your home. Cannot say enough good things about the job he did and the price he did it for with no headaches, surprises, or BS. Absurd that integrity and hard work such as Mark 2 Enterprises has to be remarked with surprise and is not the norm--it should be. Thank you, Mark.

They did a great job. They were on time, promp, and courteous. The price they quoted me was right, and it was a good experience.

Very happy with overall service and quality of work.

It went excellent.  They removed mold from the attic

Excellent work. Great service. I will recommend Mark to all of my friends and relatives.

I cannot say enough good things about Mark and the services he provided our family.
We had mold in our Attic and Mark was professional and committed to
quality from start to finish. He coordinated with our roofer to insure
that all of the mold was removed and removed additional mold without
raising the price. He was punctual, respectful, and very responsive both
during and after the job. 
He returned twice to our home after
the mold remediation to be certain the new mold tests confirmed that the
problem had been resolved. The second time he came, he even steam
cleaned our carpets at NO EXTRA CHARGE.
Mark 2 Enterprises rocks.
Straight up, honest business that is not satisfied until you are. I
would recommend them to anybody without reservation.

We were extremely pleased with the cleaning and his service.  He was willing to do what we asked to complete the job and did what he said he would.  The carpets dried in the time that he estimated.  We were very happy with the results and would hire him again in the future. 

I hired Mark Hennigan and Mark II Enterprises to remove mold from my attic after getting estimates from four other companies that I found on Angies List.  From my initial call Mark was very responsive and willing to answer every question/concern my wife or I had.  It means a lot when a service provider actually returns your voicemails/emails... And Mark returned every one.  And I was also very comfortable with Mark and his crew working in my house while I was at work.  My wife and two small children were home and Mark and his guys couldn't have been more respectful to them.  And most importantly, they did an amazing job in the attic and cleaned up after themselves.  Mark even cleaned all of our carpets on our second floor just in case any of the insulation from the attic found it's way downstairs.  I'd use them again in a second! 

The quality of their work and their responsiveness was good.They were professional with the job.  I would use them again in the future.

We had significant water damage from ice dams in every room of our house. I called some of the larger services and they wanted $175 just to appear at our house. That to me seemed ridiculous when we weren't sure of the extent of the damage. So, I called Mark 2 hoping for someone more local and specialized. I had expressed a sense of urgency in the initial call to Mark 2 and Mark returned the call within an hour or so. He was on-site as soon as I requested, with infrared equipment to assess the problem. The infrared view alone would have been worth having him visit - just to better understand how our home was working. Anyway, he was really candid with his recommendations, really forthright. It was outwardly apparent that we had effected areas throughout our entire home. It was a major project. There was some preliminary work to be done removing some wet insulation and he recommended a quality vendor that we used and were pleased with. He started the work and brought his equipment into our home for 5-7 days, drying out all the effected areas. He was truly professional throughout and we felt he had a genuine interest in us and our misfortune. He dealt directly with the insurance company which was such a relief for us - just one less thing to worry about. He coordinated the dumpster service and recommended an awesome drywall guy - who we used. Overall, he made the whole process really easy. He was constantly in contact - sending me pictures of his status, because we were not living in the house. Around the time we were moving back in, there was a major thaw and our basement took in some water - I called Mark and he was there in a few hours to give us his opinion. He seems to have a great ability to multi-task. Every time I contacted him, he was working - at all hours. I was really lucky to find Mark 2. I highly recommend their services.

Mark was very prompt in responding and advised me on what I could do myself to help the situation and lower his bill. The procedure required multiple visits by Mark, and interaction with my tenants. He was great at not alarming the tenants about the risks of mold, and instead remedied the situation as promptly as possible, so we all had piece of mind that it was safe for the boys to go back to sleeping in the basement.

As for a leaking roof, I called Mark and told him I saw water stains on the ceiling. He came over as soon as he could - within 24 hrs - with all the tools of the trade: super power fans for drying, high tech guns for mold detection, etc. He set up the scene to dry out the area so that we could get a proper damage estimate from the insurance consultant. He connected me with the local assessor, who is an independent that sends estimates to insurance companies. This gentleman was over within a few days, got the estimate written, submitted it and the insurance company sent a check to me and to Mark II once the repair was complete. Since they promptly cancelled me upon payment of the claim, Mark also recommended a reputable insurance agency that would pick up the house and I have been using them for all my insurance needs since then. It was overall a great outcome to what could have been a very stressful situation. In fact, Mark coordinated the roof repair when I was on vacation. Very trustworthy guy who surrounds himself with loyal and competent professionals that get the job done, both how you want it and when you want it! I highly recommend using their services when ever you are in need!