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About us
DELIVERY FREE IF WITHIN 15 MILES OF BILLERICA MA, AND A CHARGE AFTER. $200.00 HALF CORD & $325 FULL CORD AS OF 4/22/09. ADDITIONAL SERVICE AREA: CHELMSFORD-HAVERHILL, & PORTIONS OF FITCHBURG-LEOMINSTER, MANCHESTER-NASHUA, & WORCESTER COUNTY.
Business highlights
19 years of experience
Services we offer
FIREWOOD FOR RESDIENTIAL & COMMERCIAL.
Reviews
5.041 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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95% | ||
5% | ||
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Showing 1-25 of 41 reviews
Michael S.
Nov 2017
Last year it went fine but now he doesn't answer his phone or e-mail. If he is not in business he should be deleted from this list.
Michael S.
Apr 2017
It was delivered on time the next day with excellent quality and was actually a full cord.
Kevin C.
Sep 2016
He has reliable excellent deliveries.
Sarah H.
Mar 2016
unknown
Michael S.
Jun 2015
Everything is perfect...fast, good quality...helpful too.
Jodi J.
May 2015
unknown
Ralph L.
Apr 2015
unknown
Christopher K.
Oct 2014
Jim was very pleasant to work with. I called first on Saturday October 11th inquiring on price for a cord of wood after our previous provider backed out at the last minute. Jim gave a fair price and was very up-front that this late in the season, the wood he had was only aged 4 months. Regardless, we went with Jim and arranged delivery for Saturday 10/18 to our home in Bedford. Jim delivered right on time, even adjusting his delivery time after we called earlier in the morning to inform him we'd be out later than expected that day and wanted to push back the delivery time. Definitely will go with Jim next year as well.
Margaret R.
Sep 2014
unknown
Michael B.
Apr 2014
Returned my calls quickly. The wood quality was great and the price was fair. He's currently my source for all things firewood.
Jon P.
Dec 2013
Prompt and responsive and delivered per agreed upon date and time that was mutually convenient. Firwood was clean and dry - high quality. High marks for service and quality.
Takeshi T.
Dec 2013
I'm writing this review because James conducts his business well. He takes pride in his business and wants to make sure his customers are happy. We had some kiln-dried wood delivered, and unfortunately, it was a little wet. I contacted James and he immediately apologized and worked with me to figure out a remedy. The seasoned wood he brought over was fantastic. I think what really exemplifies his commitment to his clients is that instead of just dumping the replacement wood and leaving, he took the time to ring the doorbell, chat with me and make sure I was satisfied with the arrangement. From the initial inquiry on pricing, James has been very communicative, responding to my emails quickly and delivering the next day. He may need a new kiln-dried wood supplier, but his seasoned wood is excellent. Given the quality of his seasoned wood and the way he runs his business, I'm happy to give him a good review.
Linda S.
Dec 2013
Delivered within a day or two of my initial call to schedule. Firewood is clean and hardwood, exactly as promised.
Timothy M.
Nov 2013
They responded quickly to my email request, scheduled delivery for a few days later, and left the wood exactly where I asked. Easy to work with and reasonably priced.
Cary H.
Nov 2013
James with Firewood, Inc. quickly returned my email when I requested information regarding his firewood business. I requested a price for small pieces of firewood to fit into our wood burning stove. Happily, there was no price difference. James arrived on time and dumped the firewood exactly where I requested, so it would be easier to stack in the backyard. His price beats all the other companies I contacted and the firewood is great, well seasoned and nice size pieces to fit perfectly in the wood burning stove.
Devon C.
Feb 2013
Went great. Quick response time. Delivered firewood the next day.
Hugh L.
Dec 2012
Excellent overall service. Great ready to burn wood. I have been using this wood since October. No sizzle or hiss of wet wood. Great product. Friendly professional service. Delivered when he said he would.
Ted H.
Apr 2012
We ordered a cord of "air dried" firewood. It came the next day as promised, and the guy Jim was very cheerful.. It is not 100% ready to burn, but should be ready by this fall (this is typical for all the "seasoned" or "air dried" firewood we have ordered over the years). The wood was clean, with no oversize pieces, and actually was split into smaller diameter pieces than other companies, which I think will work out well
Tess P.
Dec 2011
Super
Diana M.
Sep 2011
Jim returned my call after I left a couple of messages. The quantity was right on(I stacked and measured.) Overall I am happy with the quality of the wood. The majority of it looked like good, seasoned wood. That said, a few pieces were a bit spongy, there was a small amount of debris/dirt on some of the wood(Jim commented that he tries to avoid this, but if it is wet when the wood is split, it's hard to avoid), and there were some bugs as well, but this is September, not December, so this is also expected. When I had my first fire, it took a bit to start. The wood popped and cracked a bit, and hissed pretty consistently, however once a good coal base formed, it burned just fine. I expect that when it fully dries out it will be fine.
I think that the wood was a very good deal overall. I tend to be much pickier than most. Given it's firewood and there is a lot of variability, it's hard to say my assessment would be universal. The wood was delivered 2 days after Irene blew through, which could account for the wood being a bit wet, and since it's still warm, that would explain the bugs.
Jim was very friendly and professional, delivered on a weeknight (and drove through rush hour traffic to get to my house), and took a personal check. He also didn't charge me an additional delivery fee for being further away because it took him a couple of days to return my call. I would feel comfortable buying firewood from Jim again.
I think that the wood was a very good deal overall. I tend to be much pickier than most. Given it's firewood and there is a lot of variability, it's hard to say my assessment would be universal. The wood was delivered 2 days after Irene blew through, which could account for the wood being a bit wet, and since it's still warm, that would explain the bugs.
Jim was very friendly and professional, delivered on a weeknight (and drove through rush hour traffic to get to my house), and took a personal check. He also didn't charge me an additional delivery fee for being further away because it took him a couple of days to return my call. I would feel comfortable buying firewood from Jim again.
William M.
Sep 2011
Jimmy called me back promptly. Delivered the wood on time. Good quality product. Good experience. Even gave me a free pen
LAURIE S.
Dec 2010
They did an excellent job. The wood that they dropped off was very clean; it was exactly what they said it was. I was very pleased with the product. The price was good for the wood that we got.
James T.
Nov 2010
unknown
Peter Y.
Oct 2010
Excellent. 24 hour turn-around time and good quality firewood.
Jean V.
Sep 2010
The experience was great. The wood was clean. They delivered the wood when they said they would and it was a good price.
Licensing
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FAQ
FIREWOOD-INC COM is currently rated 5.0 overall out of 5.
No, FIREWOOD-INC COM does not offer free project estimates.
No, FIREWOOD-INC COM does not offer eco-friendly accreditations.
No, FIREWOOD-INC COM does not offer a senior discount.
No, FIREWOOD-INC COM does not offer emergency services.
No, FIREWOOD-INC COM does not offer warranties.