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Servpro of Beverly/Cape Ann

About us

SERVPRO of Beverly/Cape Ann understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Beverly/Cape Ann specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Beverly/Cape Ann can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Beverly/Cape Ann.

Business highlights

Emergency services offered
13 years of experience

Services we offer

•Water Damage Restoration •Fire Damage Restoration •Mold Remediation •Storm Damage Restoration •Cleaning Services •Building Services •Commercial Water Damage Restoration •Commercial Fire Damage Restoration •Commercial Mold Remediation •Commercial Cleaning Services •Commercial Storm and Major Events

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-4 of 4 reviews
Meghan D.
Nov 2015
1.0
$3,900
Servpro came to my house to give me an estimate for mold remediation in my attic. After I received the original estimate of $1,014 it took 4 phone calls just to schedule them to do the work. After the work was completed I had to CALL THEM to send me a final invoice. That final invoice was $5,200... more than FIVE TIMES the original estimate. I asked them for a detailed estimate of how they came to that number and now, 3 months later, I am still waiting for it. They since took $1,200 off that final cost but that still isn't enough. I should have been provided a new estimate once they knew it was going to be more.
Servpro then had the nerve to ask me for a review, so here it is... BUYER BEWARE!
Just for the record, Don and Angel (the two guys that did the work) were very professional and knowledgeable, they just have a terrible support staff.
Response from Servpro of Beverly/Cape Ann
"They failed to post that multiple estimates were provided to fit their budget and they were selling the hone and needed to have it completed immediately. Agree to leave the insulation in the attic then once the project was underway, wanted it out,. Which brought the price back up to the original estimate. They signed the Certificate of Satisfaction and rated us 10 out of 10."

John K.
Aug 2013
5.0
Yes, I recommend this pro
It was a Sunday. I called Servpro because they had cleaned our house when we first moved in. Tony Lagrassa called me right back and arranged to come the next day. He worked with the insurance company to mitigate the water damage, ensured that we had no mold, and was as conservative as possible in the demolition that had to be done, which turned out to be some walls, baseboard and door trim, and also some hardwood flooring that had to be removed. I am not sure of the cost, because he dealt directly with the insurance company. Also, Tony was very professional in his attitude; I was very upset by the whole experience but he patiently explained what they needed to do in order to make sure everything would be completely dry.

John R.
Jan 2013
5.0
Yes, I recommend this pro
$2,000
A clog in our cleanout pipe caused all of our wastewater to back up into the basement. The problem continued for several days without our knowledge, so the sewage was a few inches deep by the time we discovered it. We called ServPro that evening, hoping someone could help us within a few days. Not only did Tony call back right away, but he offered to start the job that night. He worked several hours into the evening to get the decontamination started, and returned the next day to continue the process. A few days later he returned again to haul away the contaminated appliances (heavy lifting on a cold, windy, rainy day). Despite the unpleasant work he was professional, sympathetic, energetic, responsible, and effective at every step. He turned a disaster into... well, it was still a disaster but he made it bearable. What a relief. By the time he and his crew were finished, there was no sign (or smell) of the mess. And somehow he did it all with and quot;greenand quot; chemicals! Tony is a great guy with a great attitude. Highly recommended.
Note: this review indicates and quot;n/aand quot; for price because insurance (less deductible) covered the services.

Ken P.
Dec 2012
5.0
Yes, I recommend this pro
$4,500
Mr. LaGrassa was prompt, very knowledgeable and professional in all aspects of the job. The finished results exceeded our expectations and I would highly recommend Mr. LaGrassa.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Servpro of Beverly/Cape Ann is currently rated 4.0 overall out of 5.

Servpro of Beverly/Cape Ann accepts the following forms of payment: CreditCard

No, Servpro of Beverly/Cape Ann does not offer free project estimates.

No, Servpro of Beverly/Cape Ann does not offer eco-friendly accreditations.

No, Servpro of Beverly/Cape Ann does not offer a senior discount.

Yes, Servpro of Beverly/Cape Ann offers emergency services.

No, Servpro of Beverly/Cape Ann does not offer warranties.