Coastal Windows & Exteriors, Inc.

I recomend Costal Windows to anyone looking for a top quality job, preformed on time at a fair price.

This company is awesome! We have used them twice to install new windows . The sales rep was excellent and the windows look amazing. The price was very good. They are not the most expensive nor the cheapest, but we are confident that our windows will last for many many years. Overall from start to finish this company did an excellent job.

Beware sell you one thing put on another. Tell you they will pull permits will not.

My roof installation was fast and efficient. They cleaned up nicely when it was done.

Incorrect door ordered. Side panels failed. The lock does not work properly. Extremely rude installer. Began to raise his voice with anger when I asked a simple question about how long was going to take to finish. E-mail calls not returned. Price/quality poor ratio. They use subcontractors - handyman. Door not leveled. Just poor service, poor material quality, and workmanship.

The owner Dave is brutal to deal with. Will not return calls unless you threaten to cancel job. Worst customer service ever and very long wait for below average quality work. They are full of lies to sell you the work.

Quick and clean window installations.

The windows go in next Tuesday

Contract for 4 specific windows on paper. The one custom window was ordered wrong and they argued with me about what I wanted even though it was on the contract signed with the sales rep, who even drew a picture. It took me much arguing and 4 months to get the custom one correct. Beautiful windows, very nice workers, horrible customer service and contract compliance by the company.

This company is great to work with. I am a returning customer and will continue to do business with them in the future. Esther and Olivia are wonderful and very knowledgeable.

Workers did a good job installing the roof. The sale rep promised a paper warranty, which I haven’t received yet.

Large crew very neat.

Low pressure sales and helpful getting the style of doors and a price that worked for us. Doors came in early and were installed when scheduled. The only problem was that the trim on one of the doors was the wrong color and was never corrected even though I contacted them several times and was promised it would be. Overall I'm happy with the results and can live with the trim color issue.

The installation crew exceeded my highest expectations.

make sure you get what you want. had a little hiccup in the process of colors. Not for siding but color of shutters. Still waiting for shutters in the color I want them in. Discontinue the color but is having a professional painter to do the color I want. I did not like any other color. Color of shutters is my major concern right now. I will wait and see. I will not accept any other color. The workers on the vinyl siding were excellent. very good workers and many people in the neighborhood commented on how hard and fast they worked. Very please with the installation

Our experience with Coastal Windows and Exteriors was excellent. We were intrigued with the amount of various awards Coastal has obtained and the performance grade materials/products they offer. Their sales rep Frank was very personable, attentive and listened to our remodeling goals and did a great job articulating the differences between performance grade vs builder grade products. The window foreman Greg came to take the critical window (16+) measurements and took the time to explain the entire process and also was very attentive/ listened to my concerns. Greg’s crew was punctual, experienced, hardworking, polite and respectful while in our home. They continually cleaned up behind themselves inside and outside and did not disturb anything! Their installation and finish work is outstanding and it is noticeable as soon as you enter our neighborhood. The windows are made by a U.S. based company called Sunrise windows and use 100% virgin U.S. materials ( important to me) AND ARE BEAUTIFUL inside and out and do not look like an afterthought. These are top Quality windows..they feel,look and perform amazingly.The dynamics in our home have changed dramatically-Quiet, increased sunlight, Drafts gone, visibility, aesthetically- money well spent for QUALITY AND CRAFTMANSHIP. I love the story of this company. From the repeating awards to the community involvement- The owners Stephanie and David have built a great company-Finally we have found a company we can trust to provide quality products with great warranties and craftsmanship.

There was faulty installation. It took a bit of yelling and a month to get a crew over to properly insulate and caulk. When the final repair crew got here they were nothing short of great.

They replaced all 26 windows in one day. The windows are beautiful and so much more efficient.

They completed the project in one day.

From order to completed work 3 months. Ridiculous! Poor customer service with follow up on unfinished work.

Outstanding, as a matter a fact will be calling them again!

This is a belated review since I hired Coastal Windows about 18 months ago to install 3 new external doors in my house. They are very professional and easy to do business with. They answered all of my questions with no high pressure sales tactics. The quality of the doors is excellent. All in all, I'm very happy. I wish I knew about them before I had my windows replaced by Next Step Living.

They are a very professional company, their salesman came prepared, presented their license and insurance information without being asked and took the time to listen to what we wanted/needed done before trying to sell us something. There was no pressure to try to sell us other jobs down the road in addition to this one. Our installer was out to do the detailed measurements within the month as promised and the actual installation went flawlessly. The crew arrived on time and went right to work, they did a much better job installing the new door than the original contractor had done when sun room was built and the original door was installed! Our sunroom was left immaculate, no debris of any kind, no excess caulk outside the joints. Professional craftsmanship! They also replaced exterior trim around two windows, their workmanship was identical to the slider, there was no trace left that they had been in the beds, no debris, no damage to the plants, just neatly sealed joints and nice new trim. Work like this is worth every cent!