Smart Coats

Overall the work went smoothly. I was not present to supervise and closet construction was different than I'd originally described to them, but it looks good. Given the tight timeline, they did a great job.

very well I have an older home (built in the 1940's) that is a combination of wood and stucco. They did a good job preparing the house for painting and replacing rotted wood where needed. The stucco had cracked and peeled and was difficult to repair. They did an excellent job to make it look nice by peeling, sanding and covering the damaged stucco with cement before painting so it appears smooth. I am very pleased with the result.

The paint job came out very nice. They matched the colors we requested. The staff was professional and on time. Our walls were not in the best of shape, after taking off a sign on the wall and they were able to sand it down. They even assisted us taking down a company sign. They sand that down and plugged up the holes. They were very quick, only took less than a day and a few more hours the next day to get another coat on the walls. Edward was very professional in getting us the initial quote. He was very responsive when we had questions and was quick to turn around all requested materials. We would use their services again when planning out future projects in our office.

They did a fine job. When I work with a contractor like this one. I want the job done right with no mistakes, hassle, and done at a fair price. They were on time. I felt like they did a great job.

We had work done from them twice. The first visit was very good. The second visit however the paint started chipping after 6 months. I wanted them to come back out but they did not take blame as they said they removed as much paint as they could beforehand. I was not unhappy with the quality of the work but I felt like they should have came back out to fix the issue.

It went extremely well. It went smoothly as he was reliable and he was always around. They fixed masonry work as well. I was very impressed with the work. They patched shingle work. They were able to do a few different types of work which was nice to use the same company.

They were very professional and did a great job. We contracted with them to paint our home and they subcontracted for the gutters to be done. The gutters have not been the greatest but the paint job has held up fine. The work was a little on the high side but they did use quality paint.

I was working with the owner who was very responsive. They did exactly what they said they would. They showed up on time and finished when they said they would. Overall it was a great experience.

Very responsive in providing an estimate.   Price was higher than other estimates but the quality of work made it worthwhile.  

Repaired trim around house.  Painted exterior trim and recommended a high quality long duration paint.  Very responsive to completing punch list in a timely manner.  

Overall did a great job.  Responsive, professional, and quality work.

I contacted three painting companies to provide estimates for painting the exterior of my house. One firm did not reply for 2 weeks then canceled the three appointments we had set up (with one cancellation coming in a half an hour before the meeting time) and the other firm showed up, looked around and gave me a number. Edward Sarkisyan of Smart Coats showed up on time with a complete package of materials about the company and the service to discuss and leave with me. His estimate arrived on time as promised. He followed up with me to see if I had any questions about the estimate. He was very responsive to the many questions I had about timelines and process- and as a new homeowner, I had a lot of questions. My home is very close to both neighbors on either side. It was a requirement that I have clear accurate information about schedules so I could keep my neighbors informed as part of the work meant Ed's team had to be on their property. At the request of my neighbor, Smart Coats was able to accommodate my neighbor's children's nap schedules by adjusting their work plan to be on the opposite side of the house from them during the morning. Let me repeat: Smart Coats accommodated naptimes- that alone demonstrates high touch customer care and the quality of the team. In fact, my neighbor was impressed with how friendly the team was (and how good the house looked!) and asked me for their contact information for an upcoming project. There was a rain delay in the middle of my project and Ed proactively phoned me to keep me up to date on changes in the schedule. And how was the actual work? Beautiful. The wood repairs are thorough and well done. The paint work is crisp & fresh looking. I had some second thoughts about the color of the shutters and Ed very patiently worked with me to make sure I was pleased. The area around my house was left clean and tidy. Bottom line: Smart Coats delivered exactly what they said they would, when they said they would at the quality they said they would. The cost may be a little bit of a premium to other firms but the quality of both the service and the work make it well worth the price. The hardest part about working with Smart Coats was picking the paint color. I highly recommend Smart Coats and plan to work with them again for the interior of my home.

We contacted Ed Sarkisyan again after he had stained the exterior of our home many years ago. He responded immediately and arrived on time for an estimate appointment. Ed's price was very competitive and he was able to begin work soon. We needed the exterior of our home stained and parts of the interior patched/painted to prepare it for sale. We have never had a more positive experience with any contractor in any profession. The Smart Coats team, headed by Ronaldo, was always on time, professional, meticulous, and eager to exceed our expectations. They worked hard, completed the job earlier than we expected, and assisted us in ways that were not on the contract. They moved heavy exercise equipment out of the house for us and Ed even came back to move a very heavy television to the basement for us. I will never use another painting company and would be happy to discuss this contractor with anyone thinking of using a painter. You would be fortunate if Ed and his team have time to fit you in their schedule!

They assured me that they would pull all the necessary permits, which they never did. They did not support the deck while replacing the posts. They did not replace all the rusted nails as promised. I asked them to reimburse me and they refused. They gave a 15 year warranty that is clearly useless since they won't fix the lousy work they did and do not keep their promises. I would never use them again.