RESCOM EXTERIORS

The sales process is "high pressure" in that they require both adults (if married) to be present for the sales presentation. And the price starts out ridiculously high and is greatly reduced by "lock in the price today" incentives/discounts. Ultimately, the product is top tier, and the price reflects it.

This is the fourth time that we have hired Rescom for replacement windows and doors. The first three times were for windows, which we absolutely love. (One review already written for those.) So when they called us again to come out and discuss our needs, we said yes. This time, we ordered three doors, and we absolutely love those, as well. The quality of all materials is excellent, and the craftsmanship of the installers is wonderful. They are prompt, professional, and they clean everything up very well. When they found something that caused a little delay in completion (the need for input from our alarm company), they didn't get thrown off by it; they were flexible. I like that the doors have extra security features that our old doors didn't have. I don't understand the people who give low ratings for them just because they don't like the phone calls -- this has absolutely nothing to do with the quality of the items and is unfair to the company. I get exactly one call per year from Rescom, and if I say no, that's that. They make it clear on the phone that both spouses need to be there because it is a big decision. They have great samples that accurately show the qualities of the windows and doors -- if you don't like them later, that isn't Rescom's fault. Best of all, these are American-made -- that was important to us. We recommend them.

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