TJ'S PLUMBING & HEATING INC.
About us
TJ's Radiant Heat, also knows as TJ's Plumbing and Heating, Inc. has been in business for over thirty years; providing one-stop shopping for all of our customers' mechanical needs, in the Boston area, and throughout New England. We are an industry leader in the design, installation and service of radiant heat technology, geothermal, solar thermal, air conditioning, snow melting, plumbing, residential and commercial boilers, and controls. We provide every customer with personal service, the highest quality material and workmanship and we offer annual service agreements to help protect our customers' investments and keep their equipment functioning at its highest efficiency.
Business highlights
Emergency services offered
33 years of experience
Services we offer
AIR CONDITIONING, BOILERS, CHILLERS, COMMERCIAL BOILERS, HEAT PUMPS, HYDRONIC SYSTEMS, LG EXCELLENCE CONTRACTOR, PLUMBING, PROGRAMMABLE HEATING CONTROLS, RADIANT HEAT, SERVICE MAINTENANCE CONTRACTS, SNOW MELT, VIESSMANN EXPERTS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.714 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-14 of 14 reviews
Ann L.
Jul 2023
Very disappointed in the multiple changes to my appointment and overall treatment after being a platinum customer for several years.
Robert B.
Apr 2023
Owner Tim was prompt, decisive & accurate in his diagnosis. Given that our system is a 2005 install, and uses R22 for the refrigerant, Tim could have easily said that this equipment is near the "end of life" and pushed for a modern replacement. He went above and beyond in explaining that because the orinal install was done to perfection that he encouraged supporting the present setup as far as we can obtain satisfactory use and service from the Lennox setup we have. Thank you Tim! You are the best! Bob & Charlene Butler
Response from TJ'S PLUMBING & HEATING INC.
"Thank you so much for taking the time to write this review! It is always appreciated. We are happy to have been able to provide a fix for your cooling system, that did not involve a costly replacement. Any other issues this summer, just give our office a call. We are always happy to help!"
Gabrielle P.
Jun 2020
TJs team is very professional. I've had them do my work now for about 10 years. Anything to do with plumbing/heating/cooling I would trust this company. Owner is incredibly responsive if you need to talk directly with him.
Response from TJ'S PLUMBING & HEATING INC.
"We are so thankful to hear you are happy with your team. It is much appreciated that you have shared your thoughts on Angie's List for others. We will always work to keep your trust!"
Josephine R.
Jul 2019
I needed to install a new heating/hot water system to replace an ancient boiler and inefficient tank. Having done my research and solicited quotes and advice from numerous heating companies, I was impressed from the start with the knowledge and professionalism of TJ's technical and office personnel. In a single day, Tim, Taylor and the crew replaced my old equipment with an efficient Bosch system, taking the time to get everything just right and to ensure my comfort level with the new setup. They left that area of the basement cleaner than they found it and have been great about follow-up (scheduled an inspection and put me on the books for a check-up in a year) and even guided me through the rebate process. I feel confident that I can rely on TJ's for whatever support and maintenance I might need and would not hesitate to recommend them.
Response from TJ'S PLUMBING & HEATING INC.
"We are so pleased to know that you were happy with our company. It means everything to us when customers are happy with our team and their installation. We will always be here for you!"
Kristin S.
Feb 2016
Excellent from the initial contact through the service call. The office staff was pleasant, asked questions to ensure they could help and even called back to confirm the details the day before the appointment. My issue was not a emergency problem but still got a appointment for only a few days out.
Patrick, who came out to my house, was awesome. Professional, took time with me to go over the problem and offered to "look everything over" to make sure all the parts of my complicated heating system were working properly, not just the part i called him about. Even gave me suggestions on how to improve efficiency but did not try to "sell" me on anything.
I have worked with many plumbers over the years and TJ's is by far the best to date. I'll definitely be calling them again.
Patrick, who came out to my house, was awesome. Professional, took time with me to go over the problem and offered to "look everything over" to make sure all the parts of my complicated heating system were working properly, not just the part i called him about. Even gave me suggestions on how to improve efficiency but did not try to "sell" me on anything.
I have worked with many plumbers over the years and TJ's is by far the best to date. I'll definitely be calling them again.
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you for your positive review. We are so happy that you were pleased with our office staff and service. Your kind comments are appreciated. TJ's"
Steven M.
Jan 2016
unknown
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you for submitting a review on Angie's List. We appreciate your positive review. TJ's"
Scott A.
Dec 2015
As always, work was done promptly with utmost professionalism and attention to detail. Tim and his employees are are a throwback to earlier times when craftsmanship, workmanship and honesty were values. I have never before encountered an HVAC/plumber technician as skilled as Tim, and having come to know him well recognize that he is a good and moral man who prides himself in the quality of his work. His wife is lovely and approachable, and his new office administrator, Jessica, is always pleasant to speak with, and handles questions and concerns with prompt response. Tim and his team have been SO GOOD to me, that I will always recommend them, and will never use any other company. Thanks to TJ's Plumbing & Heating, my family will be able to be back in our home just in time for Christmas.
Thank you, Tim & Lisa, for all that you have done for my family.
Thank you, Tim & Lisa, for all that you have done for my family.
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Many thanks for your kind comments about our company. We are happy to have you as a long-time customer and we will always work hard to maintain your trust and provide you with excellent service. Tj's"
Bryan C.
Apr 2015
Tim Cutler personally planned and oversaw the implementation of our new furnace and water heater. On the two occasions when I called afterwards with concerns, he graciously came by after work hours, once because his guys had forgotten to reconnect a water hose to our washing machine, and once to diagnose and repair a blocked fuel line. The fuel line problem had no connection to the work performed by his employees, but he kindly and quickly fixed it for us.
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], We appreciate your feedback and positive comments. It's true that we are not perfect and occasionally make mistakes; but, we do try to ensure each customer is happy with the final outcome. Your patience as we followed up on your subsequent issues is always appreciated. Thank you again for your positive review. TJ's"
Lara P.
Oct 2014
Well. Would use them again.
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you so much for taking the time to post a positive review on Angie's Lisa. We appreciate your feedback. TJ's"
Colleen H.
Oct 2014
unknown
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Many thanks for your positive review on Angie's List. We appreciate your positive feedback. TJ's"
Joseph J.
Oct 2014
unknown
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you for your positive review and for being such a long-term customer. Your feedback is always appreciated. TJ's"
ERIC J.
Oct 2014
unknown
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you for posting a positive review on Angie's List. We appreciate your feedback and for being such a long-term customer. We will continue to work hard to ensure you always receive excellent service. TJ's"
Mary C.
Nov 2013
Installed a new energy efficient furnace in my home. Response time to my emergency phone call was incredible--within hours. Price was competitive, |installers professional and efficient. Went from no heat to wonderful warmth in a few days.
Response from TJ'S PLUMBING & HEATING INC.
"[Member Name Removed], Thank you for your positive comments about our company and your heating system. We appreciate having you as our customer and will always work hard to earn and keep your trust. TJ's"
ERIC J.
Aug 2011
This was a very satisfactory experience overall. Modern high-efficiency are complicated control systems, and they need to be installed by a company who really understands the technology and has significant past experience deploying it. TJ's is such a company. Tim Cutler heads up the company and combines deep expertise in high-efficiency modulating boilers with a very high level of craft in plumbing. Tim designed our system and actively participated in its installation. Throughout the process, Tim was engaging and a pleasure to interact with, and he patiently worked through my many questions regarding the technology and design options. Since the installation was completed, the high quality of the workmanship has been separately praised by a plumber and a general contractor visiting on other business.
One small issue: I now know a whole lot more about modulating boiler design than I did at the start of this process. Based upon my current understanding, a design using mixing valves would likely have provided better temperature regulation than the chosen design, which used zone valves. (But maybe that would also have added to the cost?) In any event, it would have been nice to have been presented with that option.
One small issue: I now know a whole lot more about modulating boiler design than I did at the start of this process. Based upon my current understanding, a design using mixing valves would likely have provided better temperature regulation than the chosen design, which used zone valves. (But maybe that would also have added to the cost?) In any event, it would have been nice to have been presented with that option.
Response from TJ'S PLUMBING & HEATING INC.
"Thank you, Member, for taking the time to post a review on Angie's List. We are happy that you are happy with TJ's. We enjoyed working with you and are always available to answer any questions you have about your system, or to be there for your service needs."
Licensing
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FAQ
TJ'S PLUMBING & HEATING INC. is currently rated 4.7 overall out of 5.
TJ'S PLUMBING & HEATING INC. accepts the following forms of payment: CreditCard
No, TJ'S PLUMBING & HEATING INC. does not offer free project estimates.
No, TJ'S PLUMBING & HEATING INC. does not offer eco-friendly accreditations.
No, TJ'S PLUMBING & HEATING INC. does not offer a senior discount.
Yes, TJ'S PLUMBING & HEATING INC. offers emergency services.
No, TJ'S PLUMBING & HEATING INC. does not offer warranties.