McDonough Environmental Services

We bought a 1951 house with forced hot air, using old 4" round tubes vs. today's square ducts. Every now and then we'd see flecks flutter down from the register. It didn't help that her desk was directly beneath a register. We had a baby coming as well, so...something had to be done. First, a personal education had to occur. Like anyone else who has received a val-pak, there are coupons in it that say they can clean your ducts for $70. But think about it - what can you really get done nowadays for $70? That's just the cost for the service round trip. I never actually called them, because it just didn't feel right and/or the upsell would be so dramatic/hard to swallow...I didn' t want that pressure. I went on to Angie's List and found McDonough. They were local and family owned. I read the reviews, and the other customers were really glowing. I saw what other prices they were paying, which was markedly higher than $70, but decided to ask for a quote. It's a husband and wife team. The husband is really knowledgeable, I believe he was a mechanical contractor prior. They quoted a day - 9 - 5 - @ $1275, and they came under they would charge less, and if they went over that's on them. Thinking about it, that's $75/hour/person for 2 people, plus their equipment. The schedule fit our timeline and we decided to go for it. The day of they came promptly at 9am. They are intensely respectful of the family and customer. This was during Covid, and we had two boys upstairs in class while we were working downstairs. They worked the whole day. Seriously, I don't think they stopped for lunch, and the wife politely asked to use the restroom once. They literally went through every inch of duct in the house. They found things that we otherwise never would have found: one vent had a piece of insulation stuck in it, and a new duct run had some sort of restrictor plate installed to keep all of the air from going to that run, I guess. They finished up around 5:45, no charge for the additional time. I think we really got our money's worth, as it was clear the ducts had not been cleaned before ( = 70 years of buildup). And you could literally hear the difference: it was as if someone had taken a muffler off the system, the volume of air coming out was so much more! Beware that because of this increased volume, you may have random flecks floating down afterward. To me it made sense, they couldn't get EVERYTHING, or that may have been stuck to the register. Honest work for honest pay, and we feel good about what we got in exchange.

Chris and Bethanie go above and beyond! You will not believe how hard these two work. And they are so pleasant, answering all your questions and doing any extra things you might ask for with a smile. They cleaned all of our vents - basement, first floor, and second floor. It took several days; we had no idea how long it had been since they'd been cleaned. I can tell you that I can feel the difference in the air in the house! They were extremely thorough and left the house immaculate. Do not look any further than Chris and Bethanie!

We had multiple teams in our home over a 18 month period and the Mcdonoughs were the best! We had to remediate for mold in our basement and one upper bathroom. It was a big project and the Mcdonoughs did a wonderful job! They were friendly, polite and easy to work with. Our mold scientist had recommended them because they do such a thorough job, and we are happy we followed her recommendations. We recommend them for you too!

Unbelievable - ten times better than expected! This company features a professional, friendly and knowledgable husband and wife team who communicated everything - from budgets/quotes to time and scope of the potential job - more clearly than any other company I've worked with since becoming a home owner. The final cost was actually less than estimated/quoted (definitely a first for me), they were extremely professional and punctually, arrived exactly when planned and communicated frequently via email + phone to ensure we know when to expect them and what to expect when they arrived. They also took before and after shots for us in a few of the key areas that were really bad so we can see exactly how different things looked after all of the work was completed. Finally - they stayed extra time in order to make sure the heater kicked back on and all vents were re-attached successfully. I would not hesitate to work with them again and would highly recommend anyone looking for their services.

We have been in our home for 14 years and it was definitely time to get our ducts cleaned. Chris came out and did a thorough inspection of the house after left us with a detailed estimate. He and his wife were here for two full days, one for the basement/1st floor system and one for the second floor, and did an amazing job. My house was left in perfect condition, and even though my wife and I work from home, we didn't feel interrupted at all. Pure professionalism and a pleasure to have hired. I would definitely recommend them.

Pleasant, thorough, hardworking husband/wife team. Arrived as scheduled. Left house very clean. Reasonable price. Awesome job. I spent a year researching local businesses. Would definitely recommend them!

We actually hired Chris McDonough in March 2016, so this review is a little late but we were very happy with their work. They were thorough, hard working, and really nice. They answered all of my questions, offered advice, and did a great job.