Fish Window Cleaning

I hired Fish Window Cleaning to clean 20 windows and 3 glass doors in my 3-story condo. Ralph and Cade showed up on time and did an AWESOME job of thoroughly cleaning all of the windows, glass doors, and associated screens and sills, for an extremely reasonable price (about $10 per window).. Ralph and Cade also fixed a number of issues that came up during their visit. Several of the windows were difficult to remove because of a defective part that the original installer had never called to my attention when I had the windows replaced several years ago. Ralph identified the cause of the problem and explained what was needed to replace a small bent part. He was also able to troubleshoot a different window that wouldn't stay open and fixed that as well. And re-attach a blind that had fallen down when I was raising all of the blinds before they arrived. I would definitely hire Ralph and Cade again and can't recommend their work highly enough. They are knowledgeable, willing to go the extra distance to ensure a good result, and a pleasure to work with.

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I feel like I have a whole new view of the world! I had 5 years (I hate to admit it) of grime on the outside of my windows, and they are the old, non-tilting ones too. So the job was tricky in my book. I had told the scheduler that I was on the 3rd floor and that my windows would likely need some TLC due to bad residue on the outside, but the men did not have a ladder when they arrived (I think there must have been a miscommunication). They figured it out though. I had to ask them to do two rounds since the first round did not get them completely clean due to the residue. They had to get a different solution from their truck and do another round, but they did so with no complaints. They were very courteous and professional and creative problem solvers. My windows are crystal clear now. I would hire Fish again.

It was very good.  It was excellent.  I had no problem with them and whatsoever.  They did what they had to do.  They're very efficient.  They had some type of covering their shoes and it was good.  I enjoyed it.

Tried to change the appointment time at the last minute because of another customer-the fellows who did the work were very nice, but failed to return a screen company was repairing (not their fault). It is a lot of money for windex and paper towels,, but little alternatives.

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Crew was professional and friendly.  Cleaning job was just OK.  It was overcast on the day of the cleaning and I thought it looked ok when they left.  First sunny day after I noticed lots of streaking and smudging on the windows - primarily inside (which I guess is easy enough for me to correct myself).

I have a tall old Victorian house with old windows with lots of panes. The team that came was extremely efficient and quick and the windows were thoroughly cleaned. I would hire them again.

Greg and Chad were great.  Right on time, very thorough and got every everyone window even the very difficult to reach ones.  They were clean and were very careful inside the house in terms of furniture, ladder placement and covering their shoes with cloth. 

Came on time, very pleasant 2 man crew, were in and out quickly (2 hours). The next day when the sunlight hit some of the windows in a different way I could see streaks on the exteriors of some windows. They were to wipe out sills and some were missed or not completely cleaned. These I easily fixed myself but shows they were moving a little too fast. Other companies I've used in the past cost 1/3 less and didn't require me to move furniture or remove screens myself before and after their work.

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I wanted the work done as late in the fall as possible, because the leaves on the trees around our house don't come down until late. They were accommodating about scheduling and were supposed to come on 11/25. When they did not show up I called and got no response. Eventually someone called back and they came a week later, which was annoying but fortunately not a serious problem. They told me the job would take an hour to an hour and a half, but were done and gone in about a half hour. I have no idea why it was so much quicker than they expected, but $99 is a lot to pay for a half hour of work. It is not really possible to know how good a job they did without going up a ladder, so I cannot be sure of the quality of their work.  They did leave a rubber glove on the ground at the front of the house, which was fairly unappealing.
I had used them last year and found their work satisfactory. Only this year did I realize that Fish is a huge company with many different franchises in this area. My town is "assigned" to this particular franchise, which I would not want to deal with again.

Were very professional and diligent.

Fish was clean and professional from start to finish.

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There were 3 fellows that came today and they were done in 45 minutes and were careful of the things I asked for caution on. They cleaned the screens as well and even vacuumed inside the window sill! They were great!

These guys were great!  They did an amazing job of cleaning some seriously dirty windows and making them sparkle and shine.  The only complaint I had was more of a miscommunication about what time they were supposed to arrive.  I understood that they were coming at 10 am, but they thought they told me that they would be there between 10:00 am and 12:00 pm.  Once they arrived, I was able to leave them to go back to work while they did all of the cleaning, and then they called me to give me notice when they were finishing so I could come back and pay them.  I wish I had hired them long-ago and not just before selling my place!

Arrived on time. Even cleaned skylight. Everything went well.

Showed up on time. Missed some spots but cleaned then. Co originally said that two people would come but only one person came. Could be a bit better with a quality review before leaving... But will hire them again.

telphoned for estimate, received courteous reply and estimate was done within reasonable amount  of time.
Job performed when promised but quality of work was poor. Soap residue pointed out to job manager when he came to tell me they were finished. He tole me it was "dirt wasing down off house". I really do not care what it was, I was paying to have windows cleaned. Worker went around and power sprayed windows I had pointed out. My house is large and I believe most windows were not touched with human hands....sprayed only.  To this day I have spots and marks from soap residue. I regret not calling and complaining. Will not use again.

Everything went well and the job was very well done.

I really wanted Fish based upon reviews.  A team of 2 workers arrived on time, were polite and efficient and I wish I could give them an A, but there were mistakes made which were never corrected.  They didn't protect floors and furniture, even tho I offered to do it myself, and while cleaning the 3rd floor skylight dirty water dripped onto all 3 floors of carpet, 3  banisters and a 1st floor wooded desk -I would have passed on tis service  it rather than have this occur. The carpet wasn't such a big deal but the wooden banisters and desk are still stained. They kindly removed and cleaned the screens and very kindly stored them in basement, but when I was ready to reinstall screens I found several punctured and bent because they were stacked up against one another but not according to size, so that the corners of the smaller screens punctured the screen behind it.  I also found stains dripped all over my large, exterior  plastic trash bins stored on rear deck. I would have moved them for the workers had I been asked to.  Last, there remains a huge, dark foot print left on the outside sill of 1st floor window which surviced snow storms and  many thunderstorms from late fall thru this summer. rainstorms since the fall. In all fairness, I liked the team leader very much but his associate (footprint and screen storage person) seemed disinterested and distacted. I contacted the vendor about the footprint and furniture stains but never received a response. I also contacted them about a $10 overcharge from the proposal submitted prior to establishing a date- I had offered to find the original proposal but they stated they had the information already.  I contacted Fish about the overcharge, no response so I disputed that $10 w/credit card and Fish allowed it. I would like to chalk the experience off to Fish having a bad day, it happens. But I can't get the stains off of the banisters and furniture.