Ed's Appliance Service

Ed and Sean arrived on time and got to work immediately. They both attempted to free the circulation pump motor, but ultimately it was a no go. However, during the hour they each separately worked on it, Ed checked out my Miele gas cooktop for me. The burners had not been igniting properly. Ed showed me how to unclog the burners with a needle and he also tightened the screws on each burner, which apparently the last repair person had left loose. This turned out to be the major issue, and once the screws were tightened, the burners all work just fine. Ed then showed me the best way to vacuum and blow the dust out of the condenser area of our Subzero refrigerator, showing me exactly how to disassemble the housing so I could do a thorough job. He was extremely generous with his knowledge and skillsets. I was charged only for the service call, even though in addition to the work on the dishwasher, I received two tutorials and my gas cooktop was put back into excellent working order. The charge for a service call is one of the most reasonable I've been charged in a very long time, to boot! Additionally, Ed and Sean were both very neat and personable. Except for now having to purchase a new dishwasher, the whole experience was a real pleasure.

I called them in the morning, they stopped by that afternoon to assess the problem. The part was ordered and picked up & installed the very next day. Could not have been more responsive or professional. Highly recommend them.