TONY,S PLUMBING AND HEATING

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Tony is a nice guy with good intentions. He came in with the lowest priced bid, so we selected him. He did the plumbing in the bathrooms well enough, but did not respect our property. One example is that our new 6 ft tub had gouges throughout the bottom because he stood in our tub with boots with rocks in the soles while he installed our shower head. It cost us a few hundred dollars to have a specialist repair the gouges and scratches. It still doesn't look the way it should. Another example was that he didn't wear shoe covers as he replaced our furnace and tracked oil footprints throughout our basement and stair carpet. He clearly does not understand steam based oil furnaces. We have had to have a real steam guy come and fix the problems he created. When we asked Tony to come back and fix the problems, he brought his buddy who "was more acquainted with steam heating". Also when he finished installing the system, he was so proud of it, almost as if this were the first one he had done. It appears that based on this, it was. He also swindled me into thinking that a heated, insulated water tank would be the most efficient hot water storage tank. It turns out this is not true, it is just that they are much less expensive than the alternative.

Made appointment over phone. No show.

This is the second time we've used Tony's Plumbing. He is a contractor who keeps his word. We had two surprises on this job, one caused by a subcontractor Tony used, and the other as a result of the town regulations. Tony was straight with me about the situation, took care of making sure everything was done correctly and kept the agreed upon price even though it cost him. I do not hesitate to recommend him.

Tony returned my call promptly, came for an estimate the next day, & quickly returned an estimate. Work was done as proposed, he showed up on time, followed up with the town, & charged as estimated. I will definitely use him again.

He showed up at the agreed upon time and proceeded to unclog two badly blocked bathroom sinks. In addition to this he diagnosed the reason for a leaky faucet and would have fixed it if he had had a replacement with him. He also unclogged a bathtub drain and finished his job long before the hour was up. He was courteous and professional and I would not hesitate to call him again.

Tony came out and gave an estimate and made suggestions that proved to be very helpful. Then he was prompt and neat, when he did the work. He also did a quality install and left the the baths gleaming.