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Tech Help Boston
Computer Network or Wiring Install or Repair, Smart Home System Install or Service, Computer Repair, Troubleshooting or Upgrades - For Business,
About us
Tech Help Boston is the top-rated, local, one-stop tech solutions company for all your computer and home technology needs. Additional phone number- 781-484-1265
Business highlights
25 years of experience
Services we offer
PC & Mac Repairs, new PC & Mac's with setup including transfer from old to new systems, software issues. We also can help with all your home technology needs like Nest thermostats and similar gadgets. Ask about our Support Plans that save you money., virus & malware removal, wireless network coverage and expansion
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 13% | ||
| 3% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 112 reviews
Henry J.
Sep 2025
Computer Repair, Troubleshooting or Upgrade Service
Thomas the technician came to our house. He was professional and friendly. Not only did he correct the problems but also explained the situation and made suggestions for future issues.
Henry and Judith
Judith C.
Oct 2023
Tech Help is the best! Thomas always solves any issue I have effectively & quickly. He makes it as painless as possible! I have worked with the team over many years. Whether it’s consulting before a purchase, helping with set up or troubleshooting, they are excellent at all!
Nan D.
Mar 2022
Thomas did a great job, kept me informed of the progress throughout the service and the computer worked great following replacement, with no lost files and with original setting in place.
Jeffrey L.
Nov 2021
Tom, son of owner David, was terrific. This service required coming to our house and trying to extract data from an old desktop that could no longer be started to a new desktop just purchased. Tom was able to extract the data from the hard drive of the old desktop, and to highlight issues and possible resolutions to some items that could not be transferred (such as application programs that had been installed from CDs that were no longer supported). Friendly, empathetic, respectful of health protocols, and, most importantly, proficient are adjectives I would use to describe Tom.
Paul D.
Dec 2020
As usual, Tech Help Boston did an outstanding job. I have used them for several years, they always have resolved my problems. I do a great deal of photo editing on my computer, it's very important to have the system working properly. I've had several problems recently, including an email issue that was actually quite complicated (at least for me!). It was taken care of remotely, I continue to be very pleased with the technical support I receive from Tech Help Boston.
Jacqueline B.
Dec 2020
This was easy: I filled out the online form; an appointment was arranged; and the tech was able to fix everything while working remotely. It cost $67.50.
Mary R.
Sep 2020
A remote session led to problem identification and solution. I have been grateful for Tech Help Boston efficient, common sense problem solving and breadth of knowledge. Since 2007, they have assisted through 11 different computers, 7 operating systems, untold accessories and peripherals. Unlike help desks, they are readily available and understand cross program interfaces (MAC and PC). They have kept me operating efficiently with low stress. Outstanding company
Jon B.
Jan 2020
The techs who came to our house were knowledgable and worked hard to fix the issues. They explained - in plain English - what they were doing and what was necessary. I certainly would hire them again!
Response from Tech Help Boston
"Im happy to hear that we were able to meet your expectations and look forward to working with you again."
Michael G.
Oct 2019
Perfectly!
Jacqueline B.
Jun 2019
The people at Comcast assured us that we could install the new router ourselves, that it was a fairly simple procedure. One look at the gadget and the manual when we got home convinced us that we would save ourselves a lot of grief by getting help. I have used Tech Help Boston on several occasions in the past 5 years or so, and so I called them. The Tech Help people have always been terrific, and the same was true on this visit: Thomas Elmasian is smart, knowledgeable, listens, and is incredibly patient on the phone with companies like Comcast and in person with computer novices like me and my husband. While he was here, he also helped me with some problems on my desktop computer. I expect to be calling Tech Help next year when I replace my current desktop with a new one.
Aram J.
Nov 2018
I've heard that runners get a high after a run. My computer is eleven years old this month. It runs on Vista and uses Office 2007. I use it for personal purposed and part-time work. Outlook had stopped and things just slowed down to a crawl as soon as I renewed my McAfee subscription on last Friday. Bill from Tech Help Boston was here all morning going through all kinds of fixes in the system. When he finally said let's try the e-mail and it worked, I got high that that will last for the month. He continued and added a few programs to keep things running well. Come spring I will be buying a new system and you can bet that Tech Help will be companion in purchasing and installation. Wow, I'm still cruising along through the stratosphere. Thank you Bill and Tech Help Boston. Aram
Margaret J.
Oct 2017
Went fine except tow complications: one old hard drive crashed so no longer able to "pass it on" and second, unable to export/import emails easily, HOWEVER, he went home and did each contact individually. That is customer service.2750
Response from Tech Help Boston
"Thanks for the feedback, we are pleased that we were able to setup your new system and transfer everything over from the old to the new, its something we take a lot of pride in! Although the technician had to transfer over some of your contacts manually, this is part of our service and I will let your technician know that you are happy with everything. In the case of the old hard drive, we were fortunate that it hadn't been completely unusable so as to not to be able to move your old information off. Thanks again, and thank you for being a great client of Tech Help Boston!"
Frank B.
Aug 2017
They are friendly, knowledgeable, very prompt in responding, they're just great to work with.
Robert S.
Feb 2016
unknown
Response from Tech Help Boston
"Im pleased you were able to take advantage of our "one stop shopping" service for a new system bundled with setting it all up, transferring over all of the data and making sure everything is setup on your new system. We learned that by bundling it, it made for a better experience than charging by the hour, this way everything is done properly and not rushed. Thanks again for your kind words, and we look forward to being able to assist you with any home technology question or issue."
Frank B.
Aug 2015
unknown
Response from Tech Help Boston
"Thank you for the rating and review, we hope you enjoy your fast, new computer now that is been setup and ready to go!"
SALLY M.
Jul 2015
He answered my questions and helped me do some things which have made my MacBook Pro much simpler for me to use. He also gave me some good advice about the purchase of upgrades and a replacement mouse.
I appreciated that he did not salt his conversation with computer-speak but, at the same time, did not treat me like a computer idiot.
I appreciated that he did not salt his conversation with computer-speak but, at the same time, did not treat me like a computer idiot.
Response from Tech Help Boston
"Thanks you for allowing us to help with your technical issues. I'm pleased that our technician was able to navigate the delicate balance between explaining things yet not treating you like a child! This is something that comes not just with experience but also with recognizing and appreciating each of us as individuals. David"
Miriam S.
Jul 2015
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ROY F.
Jul 2015
.
Response from Tech Help Boston
"Hello, Thank you for posting a review here on Angies List so others can see and assess whether to use our service for their home or business. I don't see an actual completed appointment in our system however, only a cancelled appointment from March of 2015. If this is in error, please contact our office and we can update our records. I would be pleased to get your feedback on what went in to your rating of our business. Respectfully, David Elmasian Owner - Geek Housecalls"
ERICA G.
Jun 2015
They did a good job. They were on time. Their punctuality was good. They were good. It's a nice shop.
OBSOURNE M.
Jun 2015
I was very pleased with this service. They did a good job taking care of business. They did the job efficiently and pleasantly even though I was always looking at them and looking over the shoulder. They managed to focus on the job at hand rather than my attempts at humor. They were very courteous and friendly. They were efficient.
Judith M.
Jun 2015
It went well. They did very well.
Patricia H.
Jun 2015
unknown
Ellen S.
Jun 2015
unknown
Joan S.
Jun 2015
In addition to the cost for Angie's $99. he took another hour at a additional cost of $150. I think it could have been done quicker and that he dragged it out.
Response from Tech Help Boston
"Thank you for the constructive feedback. This issue - virus/malware removal as well as optimizing and speeding up your system can take some time and frequently runs 2+ hours to complete. I did speak with your technician about this issue to verify that he used all of his resources to be as efficient as possible. We want to be as efficient as possible, yet because we guarantee our work we don't want to be so efficient that we do not fully resolve your issue. If I can be of any other assistance, or you would like clarification on the above, feel free to contact our office and I would welcome the opportunity to expand on this."
Cathy H.
Jun 2015
The service and follow-up was excellent, would highly recommend.
Response from Tech Help Boston
"Thank you for allowing us to help you with your businesses technical needs, we appreciate it."
Licensing
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FAQ
Tech Help Boston is currently rated 4.7 overall out of 5.
Tech Help Boston accepts the following forms of payment: CreditCard
Yes, Tech Help Boston offers free project estimates.
No, Tech Help Boston does not offer eco-friendly accreditations.
No, Tech Help Boston does not offer a senior discount.
No, Tech Help Boston does not offer emergency services.
No, Tech Help Boston does not offer warranties.