Fort Hill Auto Body, Inc.

I had a good experience with them. They were courteous.

unknown

It went Flawless

It went fine. They also cleaned the car inside as a courtesy.

They're very nice, and the work looked great. No complaints other than the cost adjust.

We took our car to Ft. Hill Autobody to have it repaired for a rear-end collision.  Lew, one of the managers was helpful and friendly.  The location was also conveniently located next to a car rental agency.  Lew even set me up with a rental (set up the appointment and gave them a heads up).  It took about a week to do the repair and the car had been detailed which was a nice touch.  The problem was a piece of trim did not line up.  I pointed it out and Lew was very accommodating and apologetic.  We left the car and waited another 3 days for it to be repaired.  Again the car was detailed but I noted that there was a small chip in the paint on the bumper and there was another area where the paint had a small, but quite visible, air bubble.  Again, Lew wanted us to be completely satisfied and was willing to fix the issues at our convenience.  However, all issues should have been resolved the first time.  Although the people were nice and the location was convenient, the attention to detail was lacking.  It is unacceptable to have to bring a car back three times to get it right.  If you have a nice car, I wouldn't recommend going here.

Last November I was in an auto accident and Fort Hill Auto Body repaired my 2000 Sienna; it looks very good. They were professional and I would use them again.