V & F AUTO SALES

Fantastic experience at V&F Auto Sales. Jim was great and explained everything clearly. Will def recommend V&F Auto Sales!

The used auto sales manager had recently been hired to 'move cars off the lot fast.' He was in such a big hurry to sell the car, evidently, that he was making up the answers to my questions about it on the fly, rather than making sure the information he gave me was accurate. When I finally got him to print out the CARFAX details, it turned out that he was way off about previous ownership and use of the car. He fudged his way through an explanation of the details of a failed emissions inspection, and was unable, when I noticed a discrepancy in the odometer readings between that and the next emissions inspection listed, to provide me with the most basic explanation of the necessity of driving 50-100 miles specifically in order to reset the onboard computer diagnostic readings (I bought my last vehicle, a 1995 Toyota Corolla, the year before these computerized diagnostic systems became mandatory). All he could come up with was, and quot;IT has to reset,and quot; several times, and could not tell me that this was related to the onboard computer (as was later explained to me by a friend), in fact he never mentioned the computer system at all. He generally acted nervous and shifty-eyed, and for the most part seemed to be avoiding my questions rather than getting me the answers I needed. It's a shame, since the dealership has been family owned and operated since 1988, was BBB accredited and AAA approved, and had a decent reputation. This experience convinced me that I would now not want to buy a used car from this dealership.

As stated above the entire experience was excellent. Phil went out of his way to work with any issues I had with the car. Everything I asked to be fixed on the car was done and then some. Good company to do business with. Would definitely buy another vehicle from them.