Description of Work: They did an excellent job. Extremely professional. Easy to work with.
Rating Category
Rating out of 5
Yes, I recommend this pro
Eileen & Tom H.
06/2014
2.0
cable tv service
 + -1 more
Customer service was awful. I had all the paper work and they could see it in the system. They kept insisting that I needed to get a Bill with the words "final" printed on it. Even though they could see that they had been holding our credit for 4 months. I finally reached someone in the finance dept and told them I was going to report. I told them this seemed like a way to make money on the interest they would earn on the thousands of people who switch providers each year.
Description of Work: Took 2 weeks to send a box for returning items. This excluded the 4 weeks we had to get items back to them without incurring a $600 charge. Refused to give us our credit balance for 4 months as they said that a final Bill had not been issued. Even though the service was disconnected for 4 months prior.
Rating Category
Rating out of 5
quality
4.0
value
4.0
Amy M.
08/2012
3.0
internet service, cable tv service
 + 0 more
They are not excellent. We only have two choices and the competition is worse. One problem is that they will combine our internet and cable but not our cell phone. I will continue with them until something else better comes along, until them we are stuck.
Description of Work: I have internet and cable service with VERIZON.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$130
Barbara L.
08/2012
4.0
cable tv service
 + -1 more
Generally, they were great.
Description of Work: VERIZON provides our internet, cable, landline and handyman services. We recently switched over to them.
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Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Cellular
FAQ
VERIZON is currently rated 3.5 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.