VERIZON

TV Service - Cable, Internet Service, Phone Service - Cellular

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.7
professionalism
3.5
responsiveness
3.0
punctuality
3.5
Showing 1-4 of 4 reviews

Suzanne M.
06/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: They did an excellent job. Extremely professional. Easy to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen & Tom H.
06/2014
2.0
cable tv service
  + -1 more
Customer service was awful. I had all the paper work and they could see it in the system. They kept insisting that I needed to get a Bill with the words "final" printed on it. Even though they could see that they had been holding our credit for 4 months. I finally reached someone in the finance dept and told them I was going to report. I told them this seemed like a way to make money on the interest they would earn on the thousands of people who switch providers each year.
Description of Work: Took 2 weeks to send a box for returning items. This excluded the 4 weeks we had to get items back to them without incurring a $600 charge. Refused to give us our credit balance for 4 months as they said that a final Bill had not been issued. Even though the service was disconnected for 4 months prior.

Rating CategoryRating out of 5
quality
4.0
value
4.0


Amy M.
08/2012
3.0
internet service, cable tv service
  + 0 more
They are not excellent. We only have two choices and the competition is worse. One problem is that they will combine our internet and cable but not our cell phone. I will continue with them until something else better comes along, until them we are stuck.
Description of Work: I have internet and cable service with VERIZON.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$130

Barbara L.
08/2012
4.0
cable tv service
  + -1 more
Generally, they were great.
Description of Work: VERIZON provides our internet, cable, landline and handyman services. We recently switched over to them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

    Contact information

    428 MASSACHUSETTS AVE, Acton, MA 01720


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Cellular

    FAQ

    VERIZON is currently rated 3.5 overall out of 5.
    No, VERIZON does not offer free project estimates.
    No, VERIZON does not offer eco-friendly accreditations.
    No, VERIZON does not offer a senior discount.
    No, VERIZON does not offer emergency services.
    No, VERIZON does not offer warranties.

    Contact information

    428 MASSACHUSETTS AVE, Acton, MA 01720