Concord Kitchen & Design Center

Started well. Picked out kitchen counter; ordered and received window sills. They were delayed a couple of times, but all in all, no complaints. But the sales person "forgot" to order the misc. shelves and then delayed that order as well. After we finally received them, I ordered the kitchen counter from a different vendor as by now I felt that I could not rely on KW any more. Contractor just called; the shelves we received are useless; cut poorly and backing that is deteriorating. Contractor tried to contact, but has not received a call back. Had to order from a different vendor again, paying twice for same items.

We had the opportunity to work with Kitchen Works last year when we renovated our home.  The experience was wonderful.  They are very knowledgeable about design issues and went with us step by step through the process so as to achieve the optimal design for our space. They were very responsible about keeping us updated about the project and seeing every detail
through to the end.  We found all the staff to be friendly and helpful. The kitchen turned out beautifully and we have really enjoyed using it. I would not hesitate to recommend Kitchen Works to anyone who wants a beautiful kitchen for a reasonable price.  

I had the pleasure of working with Jim Forsaith on my kitchen design and layout.  We purchased Decora kitchen cabinets that were of superior quality compared to Lowe's and Home Depot.  Kraftsmaid cabinets at Lowe's even after all the discounts were actually more expensive.  Besides the price, my wife and I were treated with the uttermost professionalism.  Jim came to our house, measured our kitchen and provided us with a design that was exactly what we were looking for.  Jim was very knowledgable and the experience could not have been better. I highly recommend Kitchen works.

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We were set up with one of their sales reps who worked exclusively with us through the whole process on design of the kitchen layout and selection of materials for our kitchen renovation. With only a couple minor exceptions (for which we share responsibility) all details worked out very well and met our expectations. Overall they did an excellent job and we would strongly recommend them to others.