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Patriot Lock & Key

Locksmith Service, Commercial Locksmith Service, Auto Locksmith Service,

About us

Established in 1998, Patriot Lock has the experience and expertise to get the job done right the first time. Our skilled professionals use only the finest tools and materials, and we guarantee our work. Patriot Lock provides personalized front door service at affordable rates. Whether it's your home, office, business or commercial property, Patriot Lock is up for the challenge. No job is too big or too small to get the service you deserve. If you have any questions or comments, or would like to schedule an appointment, please contact us. Thank you, and we look forward to hearing from you. Also serving portions of Manchester-Nashua.

Business highlights

Emergency services offered
27 years of experience

Services we offer

& Safes., Alarm Locks, Broken Keys, Dead Bolts, Decorative Hardware, Door Closers, Emergency Lock Change, Exit Devices, Glass Door Locks & Paddles, Key Cabinets, Key Duplication, Keyless Entry Locks, Knob Cylinders, Lock Boxes, Lock Rekey, Locksmiths - Door Knobs, Master Key System, Mortise Locks & Cylinders, Secure Doors

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.840 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
5%
2
3%
1
0%
Showing 1-25 of 40 reviews
Maria N.
Sep 2020
2.0
He was prompt and professional. He got the job done. Was at my home less than 45 minutes and the price was exhorbitant! Will never use again.

Mary B.
Jan 2019
5.0
Yes, I recommend this pro
$100
Patriot fixed the lockset's internal mechanism. This was an expensive lockset that had been improperly installed. They were professional, worked quickly, and reasonable. Don't look any further.

Dana M.
Aug 2017
5.0
Yes, I recommend this pro
He showed up on time and finished the work in about 30 minutes

Gary J.
Aug 2017
5.0
Yes, I recommend this pro
$135
The young man came he was very helpful, very knowledgeable. He also did additional repair that I didn't ask for and didn't charge for. I was really pleased with it.

Katherine O.
Feb 2017
3.0
$180
The installation was fine. The price was excessive. The deadbolt is priced closer to $35 online but I was charged $70.

David D.
Feb 2017
5.0
Yes, I recommend this pro
Very responsive and professional. Good advice on dealing with our unusual lock.

Randy J.
Dec 2016
5.0
Yes, I recommend this pro
$200
John did a great job. He arrived when scheduled and was very clear about the cost and what service he could provide. Very helpful and professional.

Jeffrey C.
Dec 2016
5.0
Yes, I recommend this pro
$350
We officially moved to our new home on Thursday and called the company for an estimate to install new deadbolts and re-key locks, on Friday. As luck would have it they had someone available for a service call on Saturday. John S. was very prompt. Being that our home is a new development and not on GPS he called and asked for directions. He showed up, explained what he would be doing and how it would proceed. Once the locks were installed, he provided the keys and made sure that everything was to our liking. He efficiently cleaned his work area and closed the transaction. He was very friendly and professional. This came in lower than the estimated cost!

Yoshi I.
Dec 2016
5.0
Yes, I recommend this pro
$250
I called Patriot Lock, and luckily he came on the same day. He was very friendly and professional, and completed the work in no time. It went great.

Judith C.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Christopher B.
May 2016
5.0
Yes, I recommend this pro
$800
unknown

Bill V.
May 2016
5.0
Yes, I recommend this pro
$280
I called Patriot Lock and Key on May 12 and explained to Marie that our deadbolt in our door would not go into the lock position. She took down the details, and called me back within about 15 minutes with the good news that Dave would arrive at our home in Westford in about 30 minutes! He checked out the fairly complex deadbolt and latch, showed me the various broken pieces from inside, and checked his truck for a part to fix it all. Alas, no part. He didn't just leave the door "as Is" (taken apart with no lock), but made a temporary fix by using some of the broken parts. He wanted to be certain that it would lock (and could still be opened!), knowing that the deadbolt had a very, very finite life. Dave said that he'd try to find a part, and would be in touch in the next day or two or three. In the meantime we were not to use that door. It was important to him that the lock work so that those of us in the house were safe. Less than 24 hours later I received a call from Dave that he could stop by in about 10 minutes with a part! He shared again that he was concerned about us being able to properly lock our doors, which was certainly much appreciated by us. Door is fixed, and we can't say enough great things about Patriot Lock and Key!

Anand S.
Apr 2016
5.0
Yes, I recommend this pro
$450
unknown

Robin W.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Kevin Z.
Mar 2016
5.0
Yes, I recommend this pro
$400
Hans was friendly and completed all the work I needed plus made some useful suggestions.

Roger T.
Oct 2015
5.0
Yes, I recommend this pro
$150
unknown

Jessica B.
Oct 2015
5.0
Yes, I recommend this pro
$133
Please see above -- I'd recommend this business to anyone I know.

Divakar R.
Sep 2015
5.0
Yes, I recommend this pro
$1
I had a birthday party to get ready for and needed the door lock to be fixed quickly. He was courteous and helpful.

Mark A.
Feb 2015
5.0
Yes, I recommend this pro
$175
unknown

John R.
Jan 2015
3.0
$700
unknown
Response from Patriot Lock & Key
"Dear Mr. (member name removed), I'm sorry you were disappointed with your service. However, I have your invoice in front of me and the service call was $75, not $150 as you stated. $75 is a flat rate we charge for driving out to your home. And the total bill was $585, not $700. We take pride in our work so sorry we didn't rush on the job and your wife had to "babysit" our technician. Thank you, Marie MacEachern Patriot Lock"

Robert W.
Dec 2014
5.0
Yes, I recommend this pro
$190
This was the nightmare scenario.  It is Christmas Day and we've accidentally locked ourselves out of the house.  Limited battery life on phone and darkness is coming.  
We checked the Angies List iPhone app for locksmiths in the area.   Patriot Lock advertised 24 hour emergency service.   We gave them a call, and Hans answered, gave us a quote over the phone and said he'd be there in 30 minutes.
Hans arrived in his truck, got to work, trying a few techniques to gain entry before finding one that worked.  He then took time to explain how he got entry and what we could do about it.
This was a great outcome.  Hans saved the day for us.   Highly recommended.

Joseph B.
Oct 2014
4.0
$175

Everything about the service was fine. Only complaint is that they were on site approx.  20 minutes plus travel time.  

I was surprised by the charge of 175.00.  Readers can determine if reasonable.



JENNIFER C.
Sep 2014
5.0
Yes, I recommend this pro
$200
Patriot Lock came out right away they were very quick and responsive. The technician was very professional. They definitely know there business! I would highly recommend and use Patriot Lock again in the future.

Mauricio S.
Aug 2014
5.0
Yes, I recommend this pro
$315
Called up and left a voicemail. Got a call back within 5 minutes and scheduled our service for the next day. They were right onetime and had the work completed within an hour. I also asked them to switch out a knob on the bottom floor with one on the top floor and they taught me to do it instead without charging me. Would definitely use them again.

Gloria D.
Aug 2014
5.0
Yes, I recommend this pro
$315
I would recommend their services.
Showing 1-25 of 40

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Patriot Lock & Key is currently rated 4.8 overall out of 5.

Patriot Lock & Key accepts the following forms of payment: CreditCard

No, Patriot Lock & Key does not offer free project estimates.

No, Patriot Lock & Key does not offer eco-friendly accreditations.

No, Patriot Lock & Key does not offer a senior discount.

Yes, Patriot Lock & Key offers emergency services.

No, Patriot Lock & Key does not offer warranties.