BIG FOOT MOVING & STORAGE INC

I had an excellent experience with this company from start to finish! The crew arrived right on time. The crew I had: Tyler, Alex and Lyle were hard-working, efficient and very polite and respectful! They moved me out and into the new place and set everything up just where I wanted! They finished quickly and came in under budget, I was thrilled!! Great crew to work with. I would highly recommend this company and would definitely use them again!! Thanks, Big Foot!

From the first phone call to schedule the move to the final box being brought in to my apartment, Big Foot Moving and Storage was an absolutely A+ company to work with. They were able to schedule my move with little advance notice and delivered packing materials to my home the same evening. They arrived at the very minute they said they would. The movers, Tyler, Joe and Alex were friendly, courteous and professional. They worked very fast unassembling and reassembling furniture and carefully packed fragile items like TV's. When presented with the bill, I was shocked - at how low it was! I was expecting it to be much higher. Bottom line, Big Foot Moving and Storage helped make a stressful situation (moving) at a stressful time (during the holidays) a lot less stressful I would definitely recommend. One of the best companies i have ever dealt with in any capacity!

I have lived in Indianapolis, Minneapolis, Columbus, Atlanta and Boston. I have used a moving company for each relocation. Big Foot is the BEST moving company I have used in all of my moves. Total pros. Excellent communication from beginning to end. 5 stars, diamond rating, whatever you want to give them but I wouldn't hesitate for a second to use them for my moves going forward. Thanks Big Foot!

When I received my furniture, much of it was severely water damaged and broken. many of these items were family heirlooms, which my parent had moved around the world for years, but BIG Foot managed to destroy them in a move from Bourne, Massachusetts to Arlington. I requested compensation for the water damage. I organized an adjust to come to my home and priced out things on my own. There were many old books that were fuzzy with mold. At first, Big Foot's owner and sales rep were friendly. I claimed about $4000. But then they told me they were having a heard time contacting their insurance company or their landlord about the damage, which they said resulted from a leak on the outside of the building...a leak that had resulted from the snow in the winter of 2015, more than 6 months before my furniture delivery!!!

So once I started to push a bit harder for compensation, Mike and Jim did a 180 and said I was a fool for not taking out more insurance and told me not to be so EMOTIONAL!!!! They said they only were required to compensate me 60 cents per pound, which was the insurance standard with my contract, but that they were not responsible for the leak and thus need not pay more.

It is very unfortunately that I paid $400 per month for more than two years for a climate controlled space only to have my belongings destroyed. Clearly, no amount of money can make up for this loss. But, I find it despicable that Mike Bravuso can so callously claim he owes me nothing more.   

Our experience with Big Foot Moving company went really well.  We got an in person estimate for the pack and move.  We had three companies provide estimates, and while Big Foot was not the cheapest (it was in the middle of the three estimates), we felt that they were very thorough and trustworthy, and their estimate was really complete.  We asked for the worst-case-scenario estimate, before we had gotten rid of much stuff.  The estimate was professional and thorough.  They came on one day to pack us up and came back on another day to move us.  The workers were very efficient, and didn't take any breaks to speak of.  They were working the whole time, for about 6 hours on each day.  Care was taken with our belongings, and communication was good between us and the Big Foot team, so that they didn't pack away anything that we would really need between packing day and moving day.  The amount we were charged ended up being substantially under the estimate, which I attribute to us paring down our stuff, but also the efficiency of the crews.  Overall, I would recommend this moving company to anyone in the Boston area!

I contacted BFM via email detailing the job. I also used coupons which saved us money ($10 off for every $100.00).  I did not have them come to the house to view the job before they emailed back the estimate. I contacted 4 moving companies and BFM had the best price and minimal preparation requirements of us. Such as, they didn't require us to remove all of our clothing in our dressers. The other companies required all contents be removed from all furniture. The gentlemen arrived on time and asked many questions to make sure they understood what we needed moved. They took apart the furniture (kept track of nuts/ bolts), wrapped some of the items and moved it into our garage with great care. They worked very hard, they were efficient, very nice and polite. I felt like we were in good hands. Everything was neatly moved into our garage and they left walking space in case we needed to retrieve anything from the drawers. Something I didn't even think of--- thank you!!!!  We called a week before we were ready to move back. We requested the two gentlemen who moved us the first time. One of the two were available. Once again, both arrived on time, they were efficient, cared about our furniture and they worked very hard.  We were VERY pleased with BOTH moves. Nothing was dented or scratched. If we ever need our furniture moved again (which I hope we don't) we will call BFM.

We chose Big Foot because we had used
them to move into the house we are now leaving, to move into our new single
family home.
The crew, (1 lead and 2 additional movers) called us ahead and arrived on time. Prior to the move, a representative
came out to see the location and furniture and make sure the movers would be prepared for
everything we had. Upon arrival the guys took a look at our stuff and worked
very quickly and orderly to pack and load things, using lots of blankets and
placing things just right to avoid damage. We have many antiques and fragile
furniture among the load, and not one thing was damaged! These guys are
professional, friendly, efficient, and helped me especially, to "get
through" the stress of the move. I always recommend them when someone I
know is moving - THANKS BIG FOOT!!!
 

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Had a great experience moving with these guys. The team had a member call in sick so they ended were a bit later than their estimated start time. No big deal for me, but they hustled the boss himself out on a Saturday to take care of us. Great customer service rep made sure we were all ready and confirmed our order in advance of the day. Things like that are really appreciated. 
These guys are fast. I initially got a 6 hour estimate over the phone. But they got our 1 bed loaded into the truck in less than an hour. Only took them about another hour to unload. At the same time they were really attentive. "Are you moving this?" "Do you have any other storage spaces in the basement or hallway?". The boxes were all placed in the right rooms in the new place. No complaints.
The only snag in the whole day, which was not at all their fault, was that we weren't able to get our old couch into our new place. The landing was just too tight. It wasn't for lack of effort. They took the feet off the couch, held it in about a thousand different positions, but it just wasn't geometrically possible. They even took it back downstairs and tried the back stairs to no avail. They really tried everything. 
Even with all that, they were extremely careful not to damage the walls or ceilings. 
The price per hour was a bit more than we had intended to spend, but it was worth it. All told it ended up being about a three hour job from start to finish.

They will pack for you if you want to pay them to do so!!

Outstanding services and professionalism by the whole crew for both moves. Very polite crew, went beyond the call to move items in place and move again when I changed my mind.  Very thorough packing procedures, extra care taken to move delicate items. Excellent  service, highly recommended..

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I was so disappointed. I had used Big Foot before and although expensive, it was worth every penny. This move, I decided to go with them without even getting any other estimates. They arrived the first day to pack up the entire 2 bedroom/2 bath apartment and move my belongings into the truck. The lead was great, very experienced (he was lead on my last move).   With one exception, all seemed to go well. The exception was one particular mover. He seemed very inexperienced, and perhaps not well supervised. If there was a clink or a bang or a crash, it came from his direction.
The following day, the same crew, minus the initial lead, can right on time to move me in. The same young man from the prior day was left inside the condo and the other two emptied the truck and brough items up for the young man to move into the actual condo from the hall. The clang and bang became the least of things. After an initial review of where I wanted  big items placed , ie sofa, I entered the den to find the whole wall where the sofa was to go covered in boxes- they all had to be moved.   A while later I looked in the den again and there were different boxes along the sofa wall, again all needed to be moved.The bathroom was covered in boxes, including piled high on the vanity counter top. I couldn't have used the sink if I wanted to- again everything had to be moved. Boxes were pushed across the new wood floor, and  boxes piled on top of furniture, ie a rose wood cabinet.  Boxes should never have been placed on furniture. When I saw this young man attempting  to move my grandmother's 100+ year old china cabinet by himself I called a halt. The day prior, this very precious piece of family history had been cared for/moved with exquisite care.  Not so this time.  I spoke with the lead and the assignments were changed. I was very unhappy.  I was even more unhappy later as I unpacked. Over all, the packing was well done- with several exceptions. I couldn't believe my eyes when I opened up a box to find a waterford crystal lamp in one corner and a Lladro porceline figurine in another- without one single piece of padding or protection- just stuck in  corners.  Neither was broken so I guess this was testament to skill, but not well done.
I went with the pricier services of Big Foot because of their history of quality with me- and I couldn't have been more disappointed. Sad to say but I still have boxes I haven't yet unpacked but there are things in those boxes that should have been placed in/outside of the bathroom, etc that weren't. So I  have things that I can't find, that should have been delivered to the rooms they were removed from ie bath to bath.   Some boxes from my old storage units had no where to be left and I was asked if they could use the shelves over the washer/dryer,  I had no problem with that and  I said yes as long as they were light. Well, I can't get them down myself so I don't figure they are very light. So far the shelves are holding but I have to find someone to help me get these things down-- very inconvenient.
Very very disappointed in Big Foot.

They were phenomenon. They were very fast and very efficient. I was disappointed that there was one piece that they could not get out and I ended up taking it out separately because they did not have the equipment or crane to rip it out but it was not there fault. Their price was reasonable.

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After Big Foot sent Jim to give us an estimate, we signed with them. They were able to meet our date of May 19 for moving into our new apartment in Somerville. Because they saw our house before we did the final clean-out, they very reasonably scheduled two trucks for the move. On the day of the move, we were ready with a much lighter load than they'd expected (my husband was determined to downsize and we did!) and with the boxes all labeled by room. (Trust me, that's worth the few dollars for that special label tape).
The Big Foot crew members were very polite and truly worked as a team. They were exceptionally careful moving things, especially furniture, making sure to avoid damaging the walls or floors of both our house or our new apartment. As far as I can tell, everything arrived intact and neither our house or apartment suffered any damage. They arrived at our house about 10 minutes early and completed the entire move in about 5 1/2 hours. Because we'd gotten rid of so much stuff between the original estimate and the move day, we ended up saving appromixately $200 because they didn't charge us for the second truck. We paid them at the end of the move. I would recommend Big Foot to anyone making a move in the Boston area---prompt, professional, and friendly.

Thanks to Big Foot Movers, things went very, very well for our move. Mike Apers was extremely helpful and on top of the whole process, including  packing and loading for multiple destinations. Both he and his colleague, Jessie, were courteous and professional, and as careful and patient in packing and unloading as we had hoped.   All our belongings were packed well and made the move without any damage. Your staff communicated with us very well during the entire process.  We came in below the estimate and the costs were very reasonable.  We certainly recommend Big Foot for anyone's moving and/or relocation needs. 

Thy were fine, I had no complaints what-so-ever. Hard workers and were gracious. I'd recommend them to others

It went very well. The boss came out ahead of time, actually looked at our stuff and the details of our building, pulled all the permits, posted signs. Sent four guys to do the work, one guy wrapped the delicate stuff, another guy the big furniture. Nothing broke in the move, and they put everything where I wanted it in he new house.
Good job at a fair price. Would recommend them to anybody in the Boston area.

As above. This is the second time I've used these movers--actually had 3 of the guys I had 2 years ago. I get the impression it's a good company to work for--satisfied employees means more pleasant customer interaction. I used them the first time on someone else's recommendation.

The movers were serious about their work, including review of the paperwork, insurance, etc., and talked and joked during the whole move--except perhaps toward the end when we were all tired.

No move is painless, but the company and the movers they employ are worth it!

Our house-to-house move with Big Foot came in under budget and 1 day ahead of schedule - when in the history of moving does that ever happen!? Mike Bavuso provided the initial walk-through and estimate and pointed out several ways in which we could save ourselves both time and money. The estimate he provided was thorough and fair - roughly what we were expecting (about $3000) and comparable to a larger moving company we spoke with. Upon request, his brother came to drop off some boxes about 2 weeks before the move, and provided some helpful packing tips. We took their advice and pre-packed a number of things before packing day - and so when the 3-man crew arrived at 8am and got started, they realized that they'd be finished sooner than anticipated. They called up the warehouse, where there was an extra guy available, and made arrangements to move us that afternoon instead of the following day. Throughout our whole experience, every Big Foot employee was professional, pleasant, and efficient. That they completed the entire job by 4pm - a day ahead of schedule and $1000 under the estimate - shows them to be flexible and responsive and we couldn't be happier with their work. Moving is always a stressful time, but Big Foot made it easy and unexpectedly pleasant.