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TERESA'S FLOORING & DECORATING
Founded 2003 • With Angi since October 2010
Business Details
Phone Number
Address
2204 CYPRESS ST
West Monroe, LA 71291
Description
Installation on any material purchased. 12 Months in interest. Free estimates.
Verified Reviews
A few reviews for this pro...
Pamela T.
08/19/2016
Terrible!!! Uneven tiles with terrible grout lines. Delayed construction. Broke door frames, cut backsplash tile too small, installers made a mess of the walls and had to have painter repaint. When had owner representative come to see poorly done job, she basically repeatedly implied I was a liar even though she acknowledged the problems. There was no way I would let them try to fix things when I felt they would just do more destruction. Apparently the owners are just interested in making a profit instead of quality care. Woman also stated she didn't care about reviews.
Description of Work
Floor tile and backsplash
Category
flooring contractor
Clint F.
04/25/2016
We bought some ceramic tile back in the summer of 2015 and had it installed in our house. They did a very good job on the install and started and ended about the time they said they would. We have had multiple compliments on our flooring. Would definitely use again.
Description of Work
Ceramic flooring install
Category
ceramic tile, flooring contractor
Diane T.
12/17/2015
Daniel B.
10/05/2015
Went to store picked out all colors and material. Teresa came out made measurements on a Wednesday said that quote would be ready on Friday. Called Friday evening and left message at store and did not get return call. Called Teresa on cell and texted on Monday still no response. It has been over a week from when quote should have been provided and still no contact from Teresa. Don't waiste time going and picking colors at this business ho somewhere that will not drop you with no contact.
Description of Work
Made measurements
Category
flooring contractor
stacy J.
06/10/2015
I had to get another contractor since they would never contact me regarding my installation.
Description of Work
Showed up for consultation but did not send price quote by email or call back. I contacted them twice asking if they wanted to do my job and they said yes. I asked for the price quote again and they said they had been busy and forgot but would get it to me immediately. When I still didn't get the information I went to their store to inquire about my job and I got the deer in the head lights look. They didn't remember coming to my house, and after 15 minutes of standing around they finally found my information. They apologized stating again how busy they were and forgot. Would send quote next day. Never happened. I gave up. Never had to beg for someone to do work.
Category
flooring contractor
Kaushik M.
03/11/2015
Overall it was okay but they left some things at the end and they dragged it pretty much for six months. They had to put some minor stuff that they said they would come and do and they just left it until we kept calling them repeatedly. One of the door wasn't able to open because they put the tile wrong. It took about six or eight months for them to come and fix it. I'd not recommend it.
Description of Work
We used Teresa's Flooring and Decorating.
Category
ceramic tile
Angela M.
01/26/2014
Evangelina S.
09/27/2013
Evangelina S.
09/17/2013
They were very knowledge and help full with the color and product that I would be happy with . Not knowing much about flooring and having a showroom to see the products was great. The flooring was installed on time and the job was finished when promise. Thank you E Sanders
Description of Work
Hardwood Floors
Category
ceramic tile, flooring contractor
Brad R.
08/27/2013
Miranda A.
08/01/2012
My husband and I ordered some flooring from them. Initial ordering was easy and they were very pleasant; however, we didn't receive the threshold/doorway transitions that we ordered and paid for. We called and the lady claimed she couldn't find their copy of the receipt right then, but that she would locate it and call us back. She stated that she remembered ordering them for us and we should've gotten them. Nobody ever called us back. When my husband called again, another girl talked to him and she claimed that we didn't pay for them and we would need to re-order and pay for them. Basically we got screwed out of $30 or so. I know for a fact my husband ordered them because it was on our copy of the receipt (which was unfortunately destroyed by the dog, but still legible enough for me to make out), and also because my husband called me when he was placing the order and asked me if I wanted to get one or two because they were only sold in 8 foot sections. I personally know Teresa and her family, so I wanted to give them some business, but I would NOT use them again!
Description of Work
ordered laminate flooring from them
Category
flooring contractor
dawn A.
01/12/2012
initial consult was timely and thorough. They could not get the product samples I wanted. Phone calls were never returned. The finished product is satisfactory overall but one area was not floated level (where the stove would go) which made it difficult for the cabinet installer. A pantry door will not open due to the increased floor height. When i called about this I was told I would probably need to hire a handy man to cut it off. I think this was their responsibility as they handled all other doorways. When I told them it was their responsibility, they said they would call me back....they never did.
Description of Work
floated new subfloor and laid down linoleum in kitchen.
Category
flooring contractor
Robbin R.
08/29/2011
Service Categories
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Warranties
Yes
Services Offered
Tile, laminate, hardwood, vinyl, carpet, granite, quartz, formica, corian, custom showers
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about TERESA'S FLOORING & DECORATING
How is TERESA'S FLOORING & DECORATING overall rated?
TERESA'S FLOORING & DECORATING is currently rated 4 overall out of 5.
What days are TERESA'S FLOORING & DECORATING open?
TERESA'S FLOORING & DECORATING is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
What payment options does TERESA'S FLOORING & DECORATING provide
TERESA'S FLOORING & DECORATING accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Does TERESA'S FLOORING & DECORATING offer free estimates?
Yes, TERESA'S FLOORING & DECORATING offers free project estimates.
Does TERESA'S FLOORING & DECORATING offer eco-friendly accreditations?
No, TERESA'S FLOORING & DECORATING does not offer eco-friendly accreditations.
Does TERESA'S FLOORING & DECORATING offer a senior discount?
No, TERESA'S FLOORING & DECORATING does not offer a senior discount.
Are warranties offered by TERESA'S FLOORING & DECORATING?
Yes, TERESA'S FLOORING & DECORATING offers warranties.
What services does TERESA'S FLOORING & DECORATING offer?
TERESA'S FLOORING & DECORATING offers the following services: Tile, laminate, hardwood, vinyl, carpet, granite, quartz, formica, corian, custom showers