Southern Roofing

Lied to by Michael,sales and then charged outrageous fees for paying with card of $53 and $22 with no notice of how high the fee would be I asked for an reversal of fees to which Alaine refused. Alaine stated it is on the contract I signed which was signed in Oct 2023. And they still never finished the job. Buyer beware. It was a nightmare from the word go. The plaster and paint guys left a horrible mess and property was stolen. To which the company said “no way out guys steal”. They wouldn’t even ask/check with them. You really should go with someone else.

Very professional company! Called them to check out a leak in my mom's roof. They came the same day I called and inspected her roof. Patched the leak, but also found hail damage. Did not charge her to patch the leak and worked with her and her insurance company to get replacement scheduled. Felt like we were dealing with friends - reliable and dependable. Would highly recommend.

They used their whole crew and completed the job in one day

There were around 60 things I complained about after they replaced my roof. I ask to talk to the owner when the salesman's answer to the complaints was it won't leak and could have cared less what it looked like. The owner came out and fixed a few of the problems and sent someone (other than the crew that replaced the roof) out a few weeks later and fixed all but a couple of the things that were wrong with the roof but there were still a few things that were not fixed. Nobody ever followed up to see if the roof was fixed right. A couple weeks ago I replaced the fascia board at the back of the patio because all the banging from replacing the roof made it look bad (not blaming them for that) and when I removed the old board there was still paint on the felt and some wood on the roof that I feel should have been changed. Before signing the contract the salesman said that they would remove everything from the roof and inspect the wood and if there was any bad parts they would let me know and I could pay $35 per section for it to be replaced before installing the new roof. They must not have removed stuff to the wood and inspected it or the felt would not have had paint on it from were I painted 5 years ago. I emailed the salesman at that time and ask for them to come out and quote replacing the wood I feel should have been replaced when the roof was replaced and got no reply. I emailed the office a week ago and requested someone come talk to me about this problem and still got no reply. Their prices were competitive but I would never recommend these guys for any work. His response that I only emailed them one time and what it said was not true. I emailed the sales person and when ask for a quote on replacing the wood that should have been changed on the roof, not the fascia board. When he didn't answer I went to their web site and I don't see a place to email them other than requesting a quote and I made it clear on that I was talking about fixing what I felt wasn't done right the first time. They came back and replaced the wood that needed replaced but I still feel the shingles on the sides of the house will break when there is a storm and they will say it's an act of god instead of a workmanship problem.

It didn't go. No response from contractor. Requested they text or email so I would be sure to get in contact with them but never heard from them. I will be careful with any future Angies List prepays for services. It's been over three or four months now since I paid Angies List and no word from contractor. I don't know where the blame for this lies as I paid Angies List so I assume they should have gotten in touch with the contractor to contact me. I even called the contractor and left a message to no avail.

Communication was excellent from the company representative. Work was done for the certificate I purchased through Angie's List. Would definitely hire to do work again. Great company.

Very smoothly

excellent, very professional

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It went very well,price was reasonable, they did excellent job and was in and out in two days.

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The were punctual, called ahead to let me know he was on his way. Immediately upon arrival they inspected the roof and the inside to see if there was any more damage. He gave me a straight price and said he will do the same day. Came back on time as scheduled and repaired it well. After they were done they told me about things to watch for, like limbs and dents after a storm, explained about making sure valleys are clear and most importantly if there is any sign on your inside ceiling that there is a spot, call right away or deal with major damage.

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