Payne Mechanical Services

Had the Payne co. give me a quote on plumbing work. The Quote was $1600.00. $90 an hour. I had them change out faucets on 4 sinks, install 1 sink and fix one pipe. All materials were supplied by me. I chose not to have them replace a bathtub and a shower. They worked 4 hours one day and 4 hours the next day. I get a bill for 1600. I call them and talk to some girl ok we will fix the bill. Didn't happen and I get another bill for 1600 plus intrest. I called them at least 6 times to fix the bill. they worked 8 hours and used less than 50 worth of their own supplies. Then I get a bill for 1900 plus, and a call from their collection attorney. He was able to get the bill to $770 which was fair. The plumber guys were great and new what they were doing except for turning in a proper bill. This was 6 months of h*** trying to get a correct bill. I probably will not use them again. They will submit the quote for payment, not for what they actually do.

I had no problem with them at all.  They were very good.  I will them in the future.

Really don't have too much more to add than what was already said about the company. i know they have a lot of work and keep busy but they seem to always are available to do do what we need done. I think this is a locally owned business where the owner takes an interest in personally knowing what goes on and hot the work is done. this is the impression I get. 

We have used Payne five times in the past three years, and they have been nothing short of professional during each visit. Their employees have always been fast, reliable and knowledgeable, fixing our problems in short order. They have never went ahead with a change of scheduled repair without first discussing it with us. We will continue to use Payne for all of our plumbing needs.