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Merry Maids of Shreveport

House Cleaning

About us

We specialize in customized cleaning of your home or small office. All our work is satisfaction guaranteed. We do offer discounted rates for those signing up for weekly or biweekly service. All employees are screened, bonded and insured for your safety and peace of mind. All cleaning equipment and supplies are provided for your convenience. Call today for your no obligation free in-home estimate.

Business highlights

31 years of trusted experience

Services we offer

House cleaning, Window cleaning, Janitorial services

Services we don't offer

laundry service, hand washing dishes, disaster restoration (fire, flood, medical), removal of hoardes, carpet shampooing

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
50%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.5
value
2.5
professionalism
3.8
responsiveness
3.8
punctuality
3.8
Showing 1-6 of 6 reviews

Howard K.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I've been using Merry Maids for over a year and am very satisfied with their level of work and timeliness. I've had zero issues with their reliability or trustworthiness...highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Merry Maids of Shreveport
It is a pleasure to serve you!! If we can be of any assistance, please don't hesitate to let us know. We appreciate your business!!

Rachel S.
11/2013
4.0
house cleaning
  + -1 more
They clean the floors, dust, and clean the bathrooms. We have been using their services for over a year. They send out two different cleaners to clean the house. The billing is very simple and I have it done automatically.
Description of Work: We currently use Merry Maids on a bi-monthly basis.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Merry Maids of Shreveport
It is a pleasure to serve you and your family. If you will let us know how we can better service you we will be glad to make any necessary adjustments to improve quality. We appreciate your business.

Glenda S.
10/2013
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Response from Merry Maids of Shreveport
All work carries a 100% satisfaction guarantee. We will correct any problems at no additional charge as long as we are made aware of a quality issue within 24 hours of the initial cleaning. Also, all pricing can be geared toward individual budgets and customized for each individual customer.

Ron or Donna J.
05/2013
4.0
house cleaning
  + -1 more
Expected team of two to arrive at 0900, only one worker arrived. Second worker arrived around 10:00. Worker #1 is quality assurance supervisor. Worker #2 appears to be new, in training. Expected work to be done before noon. Because of logistical challenges, team finished around 1:00 p.m. Disabled, so I am pleased to have the work done by cheerful, industrious professionals. Having hired independent workers in the past only to have them get tired of doing the job ... hence creating the need to start over and find someone to replace them, the cost for Merry Maids' service is offset by the peace of mind attained knowing that the COMPANY will handle hiring and assigning replacement workers if the need arises.
Description of Work: Initial deep cleaning @less than $300 Monthly maintenance cleaning @ $145 Satisfactory cleaning ... will continue to use Merry Maids

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

Response from Merry Maids of Shreveport
It is a privilege to serve you and your family. Thank you for your business and we look forward to many more years of taking care of your home.

Cindy C.
11/2012
1.0
house cleaning
  + -1 more
Merry Maids would rarely show up on time. Instead of getting 2 people for 3 1/2 hours, they would send 1 person who would tell me she was going to have to be here for 7 hours. But, she would leave after 4 hours and my house would still have plenty of things that she had failed to clean. The employees would lie to the company about how long they were in my home. If they had ever showed up and stayed for the full time, I feel certain that they could have done an adequate job. I just got tired of wondering if and when they would show up and how long they would actually stay and clean. They lasted about two months with me and I was ready to see them go. I would never recommend them to anyone.
Description of Work: General housekeeping was to be provided by 2 people for 3 1/2 hours each time.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$750

Response from Merry Maids of Shreveport
Merry Maids offers a 100% satisfaction guarantee on all services performed if we are notified within 24 hours of the cleaning. Had we been notified of concerns with this customer's cleaning service, we would have gladly returned and rectified any concerns she may have had. We never received a call in regards to her dissatisfaction of the service mentioned above except to cancel her service. Her pricing was adjusted to reflect the time that was spent cleaning the home. As far as arrival time, we are only aware of one instance that we were late arriving because we were unaware that she needed us to arrive before 10:00 am each visit. At that point her service time was changed to first thing in the morning which means we arrive between 9:00 and 9:30. Due to the nature of the business and dealing with transportation and traffic issues, we are unable to guarantee an exact arrval time. As far as time stayed in the home, all crews are given a window of time to complete the tasks in the home. While it is true that there were times that the crews finished early, we addresed it with them and we tried our best to meet her expectations, even changing crews. Merry Maids strives to go above and beyond for each and every customer. We are very sorry that we were unable to please this customer.

Janell S.
11/2011
4.0
house cleaning
  + -1 more
They did good work, however they are very expensive. They came about 3 times. I was satsfied with the work they completed.
Description of Work: In my opinion, Merry Maids did very good work.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Merry Maids of Shreveport
Merry Maids does offer cleaning services tailored to meet customers' individual budgets. All services are customizable.

    Contact information

    1458 Hawn Ave, Shreveport, LA 71107

    www.merrymaids.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Shreveport is currently rated 3.5 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Merry Maids of Shreveport accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Merry Maids of Shreveport offers free project estimates.
    No, Merry Maids of Shreveport does not offer eco-friendly accreditations.
    No, Merry Maids of Shreveport does not offer a senior discount.
    No, Merry Maids of Shreveport does not offer emergency services.
    No, Merry Maids of Shreveport does not offer warranties.
    Merry Maids of Shreveport offers the following services: House cleaning, Window cleaning, Janitorial services
    laundry service, hand washing dishes, disaster restoration (fire, flood, medical), removal of hoardes, carpet shampooing

    Contact information

    1458 Hawn Ave, Shreveport, LA 71107

    www.merrymaids.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM