Accutemp Cooling & Heating

Don’t let them fool you into getting the Wells Fargo Home Projects card!! I just got hit with $3,000 in interest charged purchases, that’s on top of the $10,000 I paid for the new HVAC unit I got replaced in the summer of 2019. I feel like the agent from Accutemp deceived me into getting this card. I called Wells Fargo and Accutemp and they both said I’m stuck paying the extra $3,000. I should of read the fine print when I got the card, but I trusted the agent from Accutemp because they had good reviews and a good reputation. Don’t make the same mistake I did and let them deceive you!

They guy was very friendly! He called me and explained to me everything that needed to be done ! He got the job done fast! My a/c hasn’t blown like that in years! Company came back a few days later to check to see how my a/c was running! I’m a happy customer! I will definitely used them again!

It was excellent. Victor was very knowledgeable and professional. I would hire them again without hesitation. They need to hire more like him.

good, Service person arrived promptly, examined the units and provided servicing,

Were able to find leak where prior contractor could not. Replaced coil, fixed drain stoppage and added device to prevent future drain overflow. Also, educated us on care of unit. Provided warranty certificate for new coil in prompt manner. Each of four workers were professional and competent.

Very thorough, detailed estimate. Found issues caused by improper installation of vents for sunroom addition. Installation was scheduled quickly, performed professionally. Installation was inspected afterwards to insure all was done correctly.

Brady did a great job and was very professional.

Badly, I was charged twice as much and left waiting on follow up

We had a short in our AC wiring and a blown fuse. Originally we thought it was only a short then our AC stopped working again. The accutemp crew gave us a call and we're back to fix the then found blown fuse within a few hours of us reporting the problem.

Professionally scheduled and executed.

Exceptional! Superb service with fantastic individuals doing the work!

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The technician was very prompt, courteous, and knowledgeable.

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It was VERY HOT outside, and starting to get uncomfortable inside. When I checked my a/c unit closet, I discovered my blow motor was toasted. I called Accutemp and they got somebody out here just after lunch who "saved the day" for me. The Accutemp technician, Blake, was knowledgeable and thorough. This was the first time I used Accutemp and I felt like I was in very good hands, because Blake was both professional and personable. That made the service call swell instead of discouraging. The part and labor was reasonable. BTW-I thought it would be smart to get a service contract. So, now no worries here. Thanks, Blake!

Quoted a standard unit but it was out of stock on the day of installation so they upgraded the unit to a variable speed unit for free.  The know what they are doing and they took time to explain the process in detail and answer all of our questions. The installers left the work area clean.  They went above and beyond on the install and resolved other issues with no additional expense. Our house has two units and we will use them again!

The technician came to my house within an hour of my phone call to request service while other providers in the area were telling me that service can't be done up to a week or 10 days. The service man was knowledgeable, and very professional. He gave an honest assessment of the problem, and fixed it right then. The charge was very reasonable compared to what one another provider was quoting me. The company also provided a free inspection. Overall, great service at a great price.

Had to make two trips to get the shop central AC system  going.  Very nice technician with great accent. Sold a maintenance plan as well. Unit cooled for a couple days and is not working properly again. Have called another company out regarding the issue.
They are very professional and arrive when scheduled. Would use again and hope for the same tech.  Although relatively new I feel the brand of the unit is the reason most techs can't work with it.
I think they are a good company when working on popular brand AC systems and I will use them again if needed with the residence AC system that is a popular brand.

This was the 2nd time we utilized this company and we appreciate their service.  Great communication and follow-up.  Will continue to use in the future.

My outside unit wouldn't turn off when the thermostat did.  I called Accutemp, who was able to send someone the same afternoon.  I was understandably concerned about paying too much, paying for things that didn't need fixing, and dealing with upselling.  None of that happened.  
This gentleman couldn't have been more professional and pleasant.  I had done some research before he got there and concluded that I needed a new conductor.  He looked at the control panel and said, "It looks like your conductor is stuck".  The part costs $XXX., and the call is a $XX. charge - so the total will be $XXX.  If that's okay, I'll get that replaced right away.
I agreed, and he had it fixed in less than 10 minutes.  He checked the compressor, and the freon while he was there.  The whole call was less than 30 minutes long.  I'm sure all the employees are great - but this particular young man's name was Justin (also known as Smitty).  I'm VERY comfortable recommending this company.

Installation crew [2 men] arrived exactly when scheduled.
Workers were neat/efficient and knowledgeable. They worked 
in 140 degree temps in the attic. They did a fantastic job and 
were extremely courteous. Cleaned up behind their work. 
Two representatives of the company performed a follow-up visit
to insure the installation was satisfactory and met our approval.
This is a very capable and professional company. We highly 
recommend them for all heating and air conditioning services.

Accutemp personnel came out and originally checked for leak in A/C and found a leak somewhere in the attic, but advised that a new system would be in order since I have the old R134 refridgerant, and would be wise to switch to the new R-22 for cost purposes. The next day another person (salesman) from Accutemp came out and talked about pricing and said that they have a one year payment plan, or to pay it up front. I asked if they did a cash discount and he said flat out said no. they did however offer a 5% AngiesList discount. The next day personnel arrived and had the new A/C system and evap coil replaced by the end of the day. All-in-all it was a good experience, except I had originally wanted to do the payment plan, and NOT pay over $6K in cash. When asked about the financing when it was finished, the salesman said that it was too late. I am not happy about that! Overall, the installers were very courteous and professional!!! The salesman....not so much.

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