Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
PAYTON D.
07/2013
furniture sales
 + -1 moreN/A
Description of Work: They were very helpful in their store to find the choices that they had available. Their price was better and the furniture was better made than the other furniture stores products. A salesperson helped us load our purchase. We also received a letter thanking us ( from the sales clerk) for our purchase. I also appreciated that they were not pushy
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Yes, I recommend this pro
$550
Brian B.
11/2008
furniture sales
 + -1 moreWithin one year (and within the warranty period) the springs in the sectional began detaching from the frame. Over the next several months, the issue recurred three times. The first two times, Northside 'repaired' the loose springs and returned our sectional to us. On the third occurrence, J.D. Dumas, owner of Northside said that he would work with Simmons to have the unit replaced. After waiting for 3 more months, Mr. Dumas called and said that he would offer us 1/2 of the purchase price before taxes in store credit to 'make things right'. My wife and I went to the store to meet with him. He was extremely rude and said he would do no more because the sectional was out of warranty. Upon our mentioning that the problem had begun when the sectional was under warranty he suggested that we seek legal counsel. We have never been so unethically treated by any business. Basically we were 'strung along' until we were well out of warranty and were then hung out to dry.
Description of Work: We purchased a Simmons sectional sofa from Northside.
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$1,200
Contact information
1911 N SERVICE RD E, Ruston, LA 71270
Licensing
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Service Categories
Furniture - Sales
FAQ
NORTHSIDE FURNITURE is currently rated 3 overall out of 5.
No, NORTHSIDE FURNITURE does not offer free project estimates.
No, NORTHSIDE FURNITURE does not offer eco-friendly accreditations.
No, NORTHSIDE FURNITURE does not offer a senior discount.
No, NORTHSIDE FURNITURE does not offer emergency services.
No, NORTHSIDE FURNITURE does not offer warranties.
Contact information
1911 N SERVICE RD E, Ruston, LA 71270