About us
Roto-Rooter plumbers in New Orleans provide full service plumbing maintenance, repairs and clogged drain cleaning, 24 hours a day, including toilet repairs. Roto-Rooter's New Orleans plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs. Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in New Orleans, LA. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency service. We stand by our estimates and guarantee our work. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience. No extra charge for nights, weekends & holidays. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional phones - (800) 438-7686, (800) 768-6911. Additional email - [email protected].
Business highlights
Services we offer
Residential & Commercial, Maintenance And Repairs Plumbing, Clogged Drain Cleaning, Sewers And Drains, Faucets, Sinks, Toilets, Showers & Tubs, Waterlines, Pipework, Disposers, Dishwashers, Water Heaters & Septic Tanks, Pipe Repair & Replacement, Video Camera Pipe Inspections, Grease Trap & Liquid Waste Pumping, Backflow Protection & Automated Drain
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
9% | ||
4% | ||
3% | ||
5% |
Filter reviews by service
"Mr. [Member Name Removed] I apologize for our service failure. I take this very seriously and want to make this right. I will look into this matter and reach out to you again shortly. Michael McCloskey General Manager Mr. [Member Name Removed], I believe that the plumbers communication in this circumstance was poor. I apologize for this. My understanding is that the sinks and toilets in your home are older units and parts were not readily available. While this can sometimes cause delays in service we must properly communicate this. I am more than willing assist by paying for the missing screwdriver. We do thorough background checks on all of our employees. Michael McCloskey General Manager"
"Ms. [Member Name Removed], I am sorry that you feel we provided poor service. We were not originally contacted for a leak. We were contacted for sewer line clog. We provided a video inspection and found a broken sewer line which we have a video recording of. This took place in January. We were contacted in March about the leak in the slab. I visited your mother on 3 occasions and explained to her that it was a water line leak and a reroute was necessary. I even contacted your mothers insurance company on her behalf to try to assist her as she informed me that she lives on a fixed income. Her insurance company would not assist in payment and I attempted to help her in other ways by discounting the service to reroute the line. I spoke with your brother about this on multiple occasions. When I last left your mothers home on my last visit, I left her with a proposal to reroute the lines and left her my business card. I have never heard from her again. I am sorry that you feel we overcharged or misdiagnosed the problem. Additionally, there was never a charge for the camera service as it is free. I would be glad to meet with you and your mother to show the video and talk to you further about this. Michael McCloskey General Manager"
"Mr. [Member Name Removed], I apologize for your experience. I appreciate the feedback that you've provided as it only helps us get better. We provide service 24 hours per day and our prices are reflective of our warranties and 24/7 service.If there is anything I can do to assist in the future, please feel free to call me directly at 504-818-1517. Michael McCloskey General Manager Roto-Rooter"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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