RetroFITZ

The work done was good. The only things that could have gone better are punctuality/professionalism/communication:
-We had to reschedule work at one point because their shipment of insulation hadn't arrived, which wasn't that big of a deal
-I was under the impression that all the work would be done in one day, but it actually took two days
-On day 1, I was told they would arrive around 8 am, but they didn't show up until 11 am; I had to call the "middle man" at No Limits Energy Solutions to find out what was going on (for they didn't contact me to tell me that they would be late)
-They didn't install the smoke alarm, but showed up randomly days later without communication to try to install it
But I would like to reiterate that the work done was good, just that there needs to be better communication.

Their guys ran their truck into the side of our house. The never came out and fixed it. After a month, they did not charge us the rest of the payment. I am very unhappy with them. They were competitive with everybody else on pricing. I would absolutely not use them again.

Nothing was done the way that Ryan Fitzmorris had initially explained to me.  His equipment was second rate and he charged me $500 to clean up the mess.  I had to pay an additional $100 to have the mess cleaned up by a cleaning service and my spare bedroom is still full of the contents from my attic.  Now I have the job of sorting and returning the essentials to the attic.  Other items will be sold or given to a charity.  Then the cleaning service will have to come and do another deep clean to remove the dust from the objects that had been stored in the attic.  They were supposed to have been moved to the center of the attic, and covered for protection.  What a mess!  This all ensued because we purchased a dehumidifier from the heating and AC company that we have been doing business with for years, and it was explained that the insulation process was necessary prior to the installation of the new equipment.

Ryan Fitzmorris is the guy’s name who is at RetroFITZ.  They are a referral from a friend who said they were very good.  They did the work for the price that they said they would.  They were here when they said they would, and they got it done even though it was a little bit more than they anticipated and they got it done the same day.  They were fabulous.