Founded 1993 • With Angi since August 2011
Awards and Badges
Angi Certified
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
yes
Senior Discount
5.00
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
locksmith (19)
Showing 1-19 of 19 reviews
Brody S.
03/25/2020
Byron S.
11/18/2019
Neti V.
06/03/2017
Everything works well now. Robert was polite and professional.
Description of Work
I accidentally threw away the key for a lock that had security features preventing the lock from being removed, so I needed someone to A) pick the lock and B) make a new key. After talking to Robert I decided to also replace the second lock on the same security doors. The new lock was a tubular deadbolt, quite expensive. I appreciated Robert's responsiveness and promptness in fixing my problem. I'm not sure how his prices compare to others as far as the cost of the lock, but for coming over and re-keying my existing lock the price was in line with others I was quoted.
Category
locksmith
Cost
$210
Hire Again?
Yes
JoLeigh M.
04/27/2017
I've had them a couple of times when I locked my key in the car. They were good. All I needed him to do was get me into my car. They came pretty quickly; they came within a half hour. He was pleasant, he was very nice and did what he had to do, and he was finished.
Description of Work
This was to unlock the car.
Category
locksmith
Cost
$60
Hire Again?
Yes
Mark M.
08/23/2015
Showed up exactly when the dispatcher said they would arrive. Did the job quickly and professionally. He was friendly and funny. Cost was $65 and was a much less expensive option than breaking a window. Would highly recommend.
Description of Work
We had locked ourselves out of our house. They unlocked our door.
Category
locksmith
Cost
$65
Hire Again?
Yes
Sandie M.
08/04/2015
Juliet L.
07/01/2014
I will not use them again. Pop A Lock had good reviews, so I called. I told the lady I had a 10% coupon from Angie's List. She said ok, a technician will be calling me. "Sean" called right away which was good. When he got near my house he called to say he couldn't find parking. I said, take your time, let me know how I can help. He called again to complain he could not find parking. I didn't know what to do. He finally arrived, and when I showed him my coupon he said he can't take it. I said the lady told me I could. Well, if he takes it then he has to increase my charges to reflect what he paid for parking (a few quarters). He was very whiny and talked a lot. I called the lady back and while she was checking, Sean came back and said he spoke to the owner who said he should take the coupon.
Description of Work
Replaced faulty doorknob completely, with new keys.
Category
locksmith
Cost
$147
Shelley C.
10/29/2013
Erin M.
09/27/2013
Spoke to locksmith, promised to arrive one day after six. Did not receive a call until 8:45 to let me know he was running late. I told him that it was too late. We re-scheduled for the next day, and he called to let me know that he was on his way. He arrived, and the work was completed. Work met my expectations.
Description of Work
Re-keyed lock, and repaired sticking lock.
Category
locksmith
Cost
$90
Hire Again?
Yes
Sam A.
09/20/2013
Roshonda B.
07/29/2013
Sohail R.
06/01/2013
Very poor. The person who came broke a lock and then blamed the lock for being bad. He than sold me two locks and I had no choice at that hour of the evening but to buy them. The main entrance lock which was working fine before he came. After he re-keyed, it is not working properly. Again, he blamed the lock not his workmanship for the problem.
Description of Work
Just bought a new home. Re-keyed all locks
Category
locksmith
Cost
$570
Service Provider Response
[member name removed], Please contact me at your earliest convience. I have no record of your call under your name or address. I think you may have been a victim of a scam on an outside company using my name. My locksmiths who do rekeys and auto keymakes are in POP A LOCK MARKED VANS. I have some questions for you to find out if that is true. Email me at paulsewall@yahoo.com and I will send you my direct contact informaton. Thank you. Paul Sewall (owner).Marco B.
03/26/2013
The Solution to a Problem I called Pop-A-Lock and he gave me the estimate over the phone as a flat charge on a Monday evening and they were able to come out the next day @ 11AM and reinstall the same handle set. No trip fee. No upfront charge no matter what. Just a straight up estimate on getting the handle set and lock above it replaced. I supplied the replacement hand set. He rekeyed the locks with the Smart key technology key to make sure my original keys would fit the new lock. Done within an hour. The Cause of the Problem The handle set that Pop-A-Lock replaced was originally purchased from Home Depot and was installed by a Home Depot sub who installed three (3) doors and three hand sets and made modifications to the door frames as well as applied mortar to the concrete door step as needed about four years ago. While the doors work well, the Home Depot sub screwed up the mortar at the foot steps because it is crumbling and apparently he could not figure out how to install the handle set or the handle set was defective. In addition, the Home Depot sub walked with the Allen Wrench that you needed to unscrew the latch and also took the tool that comes with the kit to rekey the lock with the Smart Key technology.
Description of Work
Needed a complicated Kwikset handle set replaced and did not want to get hosed with $150-$200 charge that some locksmiths like to charge.
Category
locksmith
Cost
$80
Hire Again?
Yes
Emily D.
12/18/2012
We have called Pop-A-Lock twice since August to let us back into our house. Both times were in the evening and they were the only locksmith we were able to get a hold of. It was a fairly easy job (just a knob lock) and their fee of ($80) was a bit pricey. However, the second time we called them the technician only charged us $60, even though we were quoted $80, which was appreciated. Usual response time was about 30 minutes.
Description of Work
Unlocked a knob lock on our house door.
Category
locksmith
Cost
$60
Hire Again?
Yes
Patricia M.
07/11/2012
They were the first name that came to mind. The first time I used them I was not in the best neighborhood (Tulane and Broad) at night and they came quickly which I really appreciate.
Description of Work
I had locked myself out of my car on a couple of different occasions and I've called Pop-A-Lock.
Category
locksmith
Cost
$37
Hire Again?
Yes
Lynn A.
06/28/2012
elise L.
05/24/2012
They were a good company and I would recommend them to others and would use them again in the future if needed.
Description of Work
We used this company and they came to us from AAA so we were not charged any thing for the service. My car wouldn't start so they came and started it with a specific device.
Category
locksmith
Hire Again?
Yes
Phone
Address
425 N Claiborne Ave
New Orleans, LA 70112