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Pete's Plumbing & Heating, Inc./My 5 Sons LLC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Expert service and repair, Pete’s Plumbing & Heating, Inc. offers master plumbing and heating services and repairs to residential and commercial customers of New Orleans, Louisiana. We are knowledgeable and skilled in a number of areas. We also do full kitchen and bath remodels. We are also well equipped to handle any heating or plumbing problems that may arise. Our services: water heaters, tank less water heater installation and repair, gas work, gas inspections, sewer repairs, backflow inspections, sewer and drain cleaning, installation and repair (hot and cold water systems), generator maintenance & renovations.
Business highlights
70 years of experience
Services we offer
Plumbing, drain cameras, gas work & testing, heating, sewage draining
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.475 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 12% | ||
| 11% | ||
| 3% | ||
| 4% |
Showing 1-25 of 75 reviews
Jose V.
Aug 2017
Good very clean man and knowledgeable Showed up before I did at my rental house
Jeanette S.
Jun 2016
unknown
Wanda S.
Apr 2016
That guy did come out he told me that something was wrong and I had somebody to come out and they didn't see what he saw.
Wesley W.
Jan 2016
unknown
Sheila B.
Sep 2015
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Lisa N.
Sep 2015
unknown
Linda D.
Sep 2015
unknown
Cheryl E.
Aug 2015
They were a little pricey, but we had a job that needed to be done.
Bonnie S.
Jul 2015
unknown
LUCIEN P.
Jun 2015
unknown
Todd C.
May 2015
unknown
Leslye H.
Apr 2015
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Claudine R.
Apr 2015
unknown
Shobha J.
Mar 2015
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Gina C.
Mar 2015
unknown
David D.
Mar 2015
That turned out fine. I didn't pay more than the $44. They came a month later to do the work but it wasn't their doing, it was our fault because we kept delaying it. They were pretty accurate about pinpointing issues in the plumbing.
Gloria G.
Jan 2015
When the provider came out he did not take any time to evaluate anything. He did not check any of my plumbing. When showing the toilet that I had problems with, he did not even try to resolve it. He immediately said it needed to be removed, did not even try to plunge it or snake it. After he left, he sent two men out to remove the toilet. There are still problems. If he would have tried to snake it this problem would have been resolved. I feel that he took full advantage of me.
Homeowner
Jan 2015
unknown
Dennis S.
Nov 2014
The team was very polite and respectful but to me the craftsmanship just wasn't there had call back a couple times thay took apart my main sink put it back together and the next morning my floor was full of water and under my counter had water all over,was old it was a old faucet but I had just replaced it a year or two ago and never leaked before so I had to buy a new faucet don't know why but I did ,I thought it was over and front main cut off thay replaced also had a leak but was repaired in a timely manner and my old hot water lines still has pressure on it,that I don't understand!
Scott H.
Oct 2014
unknown
Lori R.
Sep 2014
That plumber service turned out fine. They did a great job with some general maintenance. They were very nice, on time and professional.
Rose B.
Aug 2014
It went well no complaints.
Response from Pete's Plumbing & Heating, Inc./My 5 Sons LLC
"Thank you for your business. We appreciate our customers. We would love to serve you in the future. Pete's Plumbing"
Joanna D.
Jul 2014
My experience was good. They set up the appointment quickly.
Response from Pete's Plumbing & Heating, Inc./My 5 Sons LLC
"Thank you [removed member name]. We appreciate you as our customer. If you have any plumbing needs, we would be happy to serve you. Pete's Plumbing"
Michelle K.
Jun 2014
I purchased the $44.00 whole house inspection in which the plumber only checked out the problem areas in the house and told me that the dye check was not worth doing as he can see which problems were visible. The inspection was not done correctly and then the plumber tried to help out by offering to fix the loose plumbing below the sink for free as all he had to do was tighten it. Unfortunately, the next day the whole cabinet under the kitchen sink was drenched.
During the inspection, the plumber wrote down which areas needed to be fixed and gave me the quote to fix all problems the same day. He called his employer and received the costs for all services and let me know that I can call his office to schedule a day to start the project. Upon calling the office, the receptionist was friendly and took down which services I wanted done and I confirmed that the prices were as given to me by the plumber.
The plumber came to fix the areas agreed by myself to fix but then ended up fixing 2 toilets instead of 1 and then told me that replacing the cartridge for the shower faucet was going to be over $800.00 because he needed to go through the next door neighbor's wall to fix. Being a resident manager, I knew this was not correct so I decided not to use this company to replace the shower faucet cartridge. Needless to say, I was upset that the plumber fixed more than agreed upon and that I was billed for both toilets. Upon talking to Ray, he said he will only charge me for 1 toilet rebuild since that was what I made the appointment for. After I spoke to the receptionist, she rudely told me that the plumber gave me the wrong price, originally quoted at $145.00 for a whole toilet rebuild and that I have to pay $175.00. She refused to honor the written quote that the plumber had given me.
Having worked with many contractors, Pete's Plumbing was very disappointing and unprofessional. I will not use them again for any future services for fear of non-commitment and extreme over-charging.
During the inspection, the plumber wrote down which areas needed to be fixed and gave me the quote to fix all problems the same day. He called his employer and received the costs for all services and let me know that I can call his office to schedule a day to start the project. Upon calling the office, the receptionist was friendly and took down which services I wanted done and I confirmed that the prices were as given to me by the plumber.
The plumber came to fix the areas agreed by myself to fix but then ended up fixing 2 toilets instead of 1 and then told me that replacing the cartridge for the shower faucet was going to be over $800.00 because he needed to go through the next door neighbor's wall to fix. Being a resident manager, I knew this was not correct so I decided not to use this company to replace the shower faucet cartridge. Needless to say, I was upset that the plumber fixed more than agreed upon and that I was billed for both toilets. Upon talking to Ray, he said he will only charge me for 1 toilet rebuild since that was what I made the appointment for. After I spoke to the receptionist, she rudely told me that the plumber gave me the wrong price, originally quoted at $145.00 for a whole toilet rebuild and that I have to pay $175.00. She refused to honor the written quote that the plumber had given me.
Having worked with many contractors, Pete's Plumbing was very disappointing and unprofessional. I will not use them again for any future services for fear of non-commitment and extreme over-charging.
Response from Pete's Plumbing & Heating, Inc./My 5 Sons LLC
"We are so sorry [member name removed] is dissatisfied with our service. Our records indicate that we did do a full $44 whole house inspection of the property, which is a visual walk through evaluation of possible plumbing issues. To address her complaint, the $145 price for the toilet was a discounted price because it was one part of a larger estimate. In addition to the toilet repairs, we were to replace a shower handle, or the handle and the valve and install an access panel(+$125), which is where there may have been a miscommunication. Because [member name removed] decided to go with the toilet only, the discount on the price for the toilet repair was removed and the normal price for this service was charged. An addititional repair to a second toilet was made at "no charge", because at the time of the repairs to the second toilet she stated that approval was given for one toilet only. This second charge for the toilet was removed. We are not aware of any "free" sink repairs, nor was there any call from [member name removed] to say that the repair was not completed to her satisfaction or that the pipes were still leaking. So there is no comment on that issue. It is always our intention to treat our clients with the respect and consideration that we expect for ourselves and our families and we apologize for any misunderstanding with regards to this matter."
Patricia M.
Jun 2014
The person who came was very nice. They were very good. When a leak from a faucet hat wasn't totally tightened occurred they came back and fixed it at no charge. I would tell others that the work was professional, the price was agreed upon in advanced, I was happy with the work and I would use them again. I spent about $125.
Licensing
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FAQ
Pete's Plumbing & Heating, Inc./My 5 Sons LLC is currently rated 4.4 overall out of 5.
Pete's Plumbing & Heating, Inc./My 5 Sons LLC accepts the following forms of payment: CreditCard
Yes, Pete's Plumbing & Heating, Inc./My 5 Sons LLC offers free project estimates.
No, Pete's Plumbing & Heating, Inc./My 5 Sons LLC does not offer eco-friendly accreditations.
No, Pete's Plumbing & Heating, Inc./My 5 Sons LLC does not offer a senior discount.
No, Pete's Plumbing & Heating, Inc./My 5 Sons LLC does not offer emergency services.
No, Pete's Plumbing & Heating, Inc./My 5 Sons LLC does not offer warranties.