Approved Pro
OGD Overhead Garage Door, LLC
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
Founded in 2011, OGD® Overhead Garage Door is a rapidly-growing garage door repair and installation company headquartered in New Orleans, Louisiana. We serve both commercial and residential markets and believe in the value of hard work and craftsmanship. We are fully licensed and insured and offer a broad selection of products to suit our customer's needs. As a family-owned and operated business, we put unbeatable customer service above all. This belief has allowed us to routinely expand into new markets and locations as we improve quality control and customer satisfaction.
Business highlights
Se habla espanol
Emergency services offered
Veteran owned and operated
14 years of experience
Services we offer
Garage Door - Install or Replace, Garage Door - Repair, Garage Door Opener - Install or Replace, Garage Door Opener - Repair or Adjust
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.325 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 12% |
Filter reviews by service
Showing 1-25 of 25 reviews
Ricky B.
Jul 2024
Garage Door Repair
Reliable
Eddie R.
Jul 2024
Garage Door Opener Repair or Adjustment
I called this company to repair my garage door opener and they came out and said they just needed to fix a part in the engine. It still didn't work. The next day, they came and put in a completely new motor. The new motor didn't work. They sent a different technician out and got it fixed temporarily. At this point we'd had the motor for 3 days. Within a few few days, it was broken again. Within one month of install, we've had about 7+ service requests on the motor. After the first few service requests, they came and put in another new motor, with three different technicians. It still doesn't work. I've now asked for a refund and I'm getting the run around. The customer service is deplorable. I've asked them to contact my attorney and they have never reached out to her.
Response from OGD Overhead Garage Door, LLC
"Good Morning! I don't see you in our system or having used home advisor to find us. You stated you gave us a call here and i apologize if that was your experience, may i have the address to confirm we were the company that serviced you? I am more than happy to see what i can make right if so."
Stella L.
Jun 2024
Garage Door Repair
Very polite and friend ly technician; worked very quickly and efficiently.
Tim Q.
Jun 2024
Garage Door Opener Repair or Adjustment
Excellent service
Mike M.
Apr 2024
Garage Door Repair
Left debris behind , minor items that I had to pick up.
Donald C.
Apr 2024
Garage Door Installation and Replacement
Very knowledgeable and helpful
Sharon S.
Apr 2024
Garage Door Installation and Replacement
It was fast estimate and easy to setup install they were in and out all in a few hours ! I love the insulated door
Russ S.
Apr 2024
Garage Door Installation and Replacement
Still waiting on the trim to be installed.
Response from OGD Overhead Garage Door, LLC
"Good Morning Russ, I am looking into this for you regarding your new install for the trim to be finalized. I apologize for the delay here and look forward to speaking with you!"
Roy Q.
Mar 2024
Garage Door Repair
Timely, professional, courteous, and competent.
Warren J.
Mar 2024
Garage Door Repair
They responded to my inquiry within 2 hours, scheduled for the very next day, and the service tech arrived â on the dotâ !!
Chenise H.
Feb 2024
Garage Door Repair
Quick response. Fair estimate. Quality work.
Brian F.
Jan 2024
Garage Door Opener Repair or Adjustment
Very professional
Glenda A.
Jan 2024
Garage Door Installation and Replacement
He did an excellent job. I am well pleased with this company.
Antoinette D.
Dec 2023
Garage Door Repair
The repairman was very nice and explained the work very good
John B.
Nov 2023
Garage Door Installation and Replacement
Very prompt and effective service
Carol H.
Nov 2023
Garage Door Opener Installation and Replacement
Rene was the person that came out. He was Very Professional and Courtious. He done an Awesome Job! Thanks Rene!
Jan T.
Nov 2023
Garage Door Opener Repair or Adjustment
The installers arrived as scheduled, were professional and pleasant. AND, did a great job.
Response from OGD Overhead Garage Door, LLC
"Thank you for your Review! We are happy you are satisfied with our service. We always appreciate the feedback!"
Wendie W.
Oct 2023
Garage Door Repair
Fast service
Alexius F.
Oct 2023
Garage Door Opener Installation and Replacement
DO NOT USE THIS COMPANY!!!!! They will come do work then if something goes wrong, they WILL NOT come back out and fix it , even though they have a 30 day labor warranty, they will try and make you pay another service fee. then what is the purpose of the labor warranty. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!!!!
Response from OGD Overhead Garage Door, LLC
"Good Morning i do see we have serviced you on the 18th and have a follow up service apt under warranty today 10-12 that we honor. Maybe there has been some confusion but we look forward to seeing you today and getting a resolution. Thank you for your patience!"
John C.
Oct 2023
Garage Door Opener Repair or Adjustment
They did excellent job
TICH M.
Oct 2023
Garage Door Repair
None
Response from OGD Overhead Garage Door, LLC
"Thank you for your review Tich!"
Ola O.
Oct 2023
Garage Door Installation and Replacement
Am satisfied
Erica P.
Oct 2023
Garage Door Repair
The service man explained everything to me regarding what he was doing.
Erica P.
Oct 2023
Garage Door Repair
The guy that did the work was very helpful he explained every step to me. He meet my expectations.
David C.
Oct 2023
Garage Door Repair
The garage door tech was very professional, knowledgeable, and efficient. He did a great job. I am a satisfied customer and will call them again, if I need maintenance on the garage door.
Response from OGD Overhead Garage Door, LLC
"Good afternoon! Thank you for your feedback. We are glad to hear you enjoyed our service and our technician!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
OGD Overhead Garage Door, LLC is currently rated 4.3 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
OGD Overhead Garage Door, LLC accepts the following forms of payment: CreditCard
Yes, OGD Overhead Garage Door, LLC offers free project estimates.
No, OGD Overhead Garage Door, LLC does not offer eco-friendly accreditations.
No, OGD Overhead Garage Door, LLC does not offer a senior discount.
Yes, OGD Overhead Garage Door, LLC offers emergency services.
Yes, OGD Overhead Garage Door, LLC offers warranties.