Maple Small Animal Clinic

They're very concerned about your pet. Their always punctual. I think their very professional, they're very good.

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They are excellent. We've had regular vet care and had to put an older pet to sleep. Very knowledgeable and extremely caring. I highly recommend.

Wonderful experience, Dr. Sharon Shcmidt is awesome

Took dog in for dental cleaning and turned into an expense ordeal. Cost about $1000 for multiple extractions, etc. Quality of service was very good, nice polite staff. My only issue is that I do feel it was very expensive. My dog was under anesthesia at the time I received a telephone call indicating the additional work / cost. I felt because of that I had to make a very rushed decision to allow them to proceed as they recommended. Not sure I would make the same decision if I had some time to think about / research it.

Very well

We have become friends with Dr. Zeller and his staff at Maple Small Animal. We were so pleased with the entire experience that we decided to continue using him even though we moved to the Northshore. They are so great about getting you in and out quickly and are extremely accommodating if you have to drop off your pet to be seen between appointments while you are at work. This is my favorite thing about them-- I can take Leo to them on my lunch break and then pick him up when I get off from work, and he has been seen. The front desk staff is so nice, and the vet techs are also excellent. You can't go wrong with Maple!

We're new to the area, and Maple was recommended to us by my co-worker. We needed a vet immediately, so we trusted them and called Maple. First, you have to make an appointment. Initially, I was a little miffed that we wouldn't get in until close to 3pm even though I called at 9 am, but after actually experiencing the pace that appointments afford, I love having to make an appointment! At home, we would have to just wait in the packed out waiting room of our vet for hours until it was our turn. Not here!!! We arrived at 2:45 (our appt time), immediately went back to a room, saw the doctor within 5 minutes, and left at 3:45. We were there for so long only because Dr. Zeller took the time to chat and find out Leo's history during the appointment. It is clear that Dr. Zeller cares about your pet and wants to make sure you are completely at ease before you leave. I also like that they took a picture of Leo to put with his chart so that they can recognize him when we walk in the door. There is nothing like a small practice that knows both you and your pet by name. We had a warm, friendly, thorough experience that guarantees us as regular patients.

When I suspected my cat Colonel was poisoned by a neighbor I needed a miracle. I was given the highest level of care and courtesy by the entire team at Maple Small Animal Clinic. They made a very painful event bearable with quiet professionalism. I will use them again in the future and would recommend them to anyone who loves animals.

After going to the same vet for 20+ years, I became very dissatisfied with the hard sell of drugs from the office. It was near impossible to get them to ok prescriptions from 1-800-pet-meds. I was taken in a room and told that 1-800-petmeds was using inferior drugs and that I was harming my pet. After considerable research, I came to the conclusion that the same drugs are being used by petmeds as the veterinarian, only for a more reasonable price. 1-800-petmeds is regulated. So I used Angie's List to find Maple St. Veteranarian and they have been great. Their concern is for my pets and they are not trying to coerce me into buying anything from them directly. They are close to my house and very accomodating. I'm very happy with the service.

My dog is still sick, but not for want of effort on Drs. Hill and Zeller's part. They have been very compassionate during what has been a hard time for our family. I have never felt rushed during appointments. They have been very understanding and realistic about treatment options. The front desk staff is extremely helpful and friendly, and the vet assistants are absolutely lovely with my animals. I recommend Maple Street Small Animal Clinic highly.

I've used Dr. Zeller, Dr. Emily and Dr. Hill (now Dr. Lisa) since moving to New Orleans in 1999. They genuinely care about the animals. Their vet techs are also skilled at dealing with difficult animals, as my cat is. I'm a stray dog magnet and Dr. Zeller would make sure to give me the best deal when fixing the animal because he knew I wasn't keeping it, but I would spay or neuter it and find it a good home. I recommend them to everyone looking for a good, caring vet. My three dogs and cat all go there for any problems or for annual exams.

I was very happy with the service and felt that Dr. Emily Lemann did an excellent job. She examined every animal in detail and asked me several questions regarding their daily routine and diet. She probably spent an entire hour with us. The staff got all of the microchip information, took the animals pictures, and helped us load into the car when we were all done. Very positive experience.

Maple Small Animal Clinic is our regular vet for a dog and two cats. They are always professional and efficient. They don't over charge and they treat our animals well.

Ah, it's so nice to see that the friendly neighborhood "mom and pop" vet's office is alive and well. The first vet I took my dog to see was in an impressive building that resembled a fancy people hospital and the staff were professional, but I'd come in for an initial visit to just introduce my little pup to the place so she'd be familiar when the shots etc. needed to be done. I had been lured by a discount coupon for a routine exam, which I received, but that led to a series of mildly alarmist recommendations which resulted in additional tests and treatment. By the time I left, what I thought would cost $40 ended up costing $225! That may just be business these days, but as I thought about it later I couldn't help feeling a little taken. So what a relief it was to find Maple Small Animal Clinic in my neighborhood. It's the opposite of the first clinic -- homey, familial, inextravagant -- except that the staff are just as professional (though more naturally so, perhaps), with the three doctors there setting the example: knowledgeable, dedicated, approachable, and understanding. Dr, Zeller spent a good amount of time with me and my pup in each of our visits, always a patient listener and explainer. You can tell my pup is completely comfortable about visiting, as though she senses that it's a safe place for her. And of course I have never once felt taken there. Even in an "emergency" when my pup swallowed a large bone and I had a moment of parental panic, the doctors took her in right away, did a quick exam, and reassured me -- then charged me only for the special food ($6) I had to feed her for a couple of days. That is the sort of conduct that only comes from people who truly care about the interests/well-being of their customers/patients, a disappointingly infrequent occurrence as you can see from my first experience. Even after I move to the other side of town next month I will continue to bring my dog to Maple Small Animal Clinic.

See my other entry.

I have used this veterinary clinic for a long time and all of the people there are helpful, friendly and courteous. On some occasions I am forced to wait 10-15 minutes to be seen but never more than that.