Gurtler Bros. Consultants, Inc.
About us
We are a Louisiana licensed Civil Engineering firm which also does home inspections as well as contractor deficiency inspections, hurricane damage assessments and environmental investigations.
Services we offer
Mold Assessment, Our home inspection reports include pictures with annotations, Stucco Inspection, and a structural inspection, and commercial property condition asessments., at a discounted rate: Thermal Imaging, estimates of costs to cure deficiencies (upon request), expert witness testimony, in a simple and thorough narrative format. We can pair your home inspection with other services, insurance inspections (upon request), or Lead Screening. We also offer engineering design services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
56% | ||
11% | ||
11% | ||
0% | ||
22% |
It was when I went to follow-up on the inspection with estimates from other service providers the actual trouble began. The roofer told us that the roof issues the inspector reported were nonexistent. Then the plumber said that the one error he pointed out was "the least of our worries" and other major issues in the same bathroom were obvious.
I wish I had waited and paid for a top of the line inspection, it would probably have been more accurate. As it is, I am now paying each trade to conduct additional inspections because I cannot trust the results of the one I have.
Now for the bad part of the review:
When I called to schedule the report, the lady on the phone said that the report would take 2-3 days to be written. The gentleman who did the inspection said it would take a week. After two weeks I had not heard from them so I called them to see when they expected it to be done. They said it would be done that afternoon. I had not received it by the next morning, so I called again and was again told that I would get it by the end of the day. The next morning (Wednesday), I told them that if I didn't have it by Friday I would just take my money back. I did not hear back from them again. Tuesday morning I showed up and they quickly cut me a refund check for $495.
The guy who prints the refund check was very polite, fast and efficient. Maybe he should be in charge of getting the reports written.
During those two weeks, we have called them and they would say that we would have it the following day, or by the end of the week... but nothing. Couple of times we have called and left voicemails and have never received a phone call back.
Finally, we told them that if we were not going to receive the report, we wanted our money back, so by the end of the day, it got sent.
It was a pitty that we had such a hard time to get our report, because we were very happy with the engineer that came to our house...
Licensing
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