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Glass Doctor of Greater New Orleans

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Doors (Interior) - Install or Replace,

About us

Home, auto and business owners in Orleans Parish can rest assured that Glass Doctor® of Greater New Orleans can fulfill all of their glass repair, replacement and installation needs. Serving New Orleans, Metairie and Slidell, our local experts will re-energize homes in a timely and cost-conscious manner with fresh windows, custom-built shower enclosures, and glass decor. Our auto glass services can cover vehicles windshields, windows and mirrors. If you are a business owner, get the best Glass Doctor of Greater New Orleans has to offer, such as specialty glass services, 24-hour appointment opportunities and a discount on company auto glass services. We fix your panes®. Eastbank (504) 835-2525 Westbank (504) 366-2929 Northshore (985) 624-3939

Business highlights

63 years of experience

Services we offer

& Tempered Glass., Auto Glass Repair & Replacement, Beveled & Antique Mirrors, Bullet Resistant Glass, Commercial Board Up Service, Contract Glazing, Curtain Wall Glass, Double Paned Windows, Glass Doors, Glass Stairs & Rails, Heavy Equipment Glass, Hurricane Impact Glass, Insulated Glass, Marine Glass, Mirrored Walls, Patio Door Glass, Plexi-Glass, Restoration Glass, Safety Glass, Shower Doors & Enclosures, Storefront Glass & Doors, Sunroofs, Tabletop Glass, Vanity Mirrors

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
Susan G.
Apr 2014
5.0
Yes, I recommend this pro
$250
unknown
Response from Glass Doctor of Greater New Orleans
"Thank you for the kind words [Member's name removed]. If we can be of any further assistance down the road please do not hesitate to call us at 504-835-2525. Thanks again!"

Leila L.
Dec 2013
5.0
Yes, I recommend this pro
$190
Very reputable company.  Choose them over SafeLight Auto anytime...
Response from Glass Doctor of Greater New Orleans
"[member name removed], we really appreciate you proving your post to Angie's List. Anytime we receive a great review from our customers it makes the long work day all worthwhile. Thanks again [member name removed]!!!"

D D.
Apr 2013
5.0
Yes, I recommend this pro
$200
The dispatcher called the day before to schedule a 2-hour window within which the technician would arrive at my home to perform the work. When he was detained, both the dispatcher and the technician called again to say he would be a bit later than anticipated, but he still arrived within the scheduled time. The technician was personable and professional. The windshield was replaced in my driveway, the work was neatly done within a reasonable period of time, and the price was reasonable compared to other similar services in the area. I appreciated the additional calls since I had taken off of work, and it was nice to have an updated estimate of when he would arrive. I have driven through several heavy rains (and carwashes) since installation, and the windshield shows no sign of leakage. Loved the convenience of having them come to me!
Response from Glass Doctor of Greater New Orleans
"Cool!!! We are so glad that you had a great experience in using our company for your glass needs. And of course thanks for the GREAT review. We look forward to taking care of your again someday!!!!"

Emanuel L.
May 2012
5.0
Yes, I recommend this pro
$120
I called and they showed up the same day at the scheduled time. Work was completed nice and neat and the price was not to bad. I think around $120. Fast, efficient, and neat what more can you want I will definitely use them again
Response from Glass Doctor of Greater New Orleans
"[Members Name], Thank you so much for the compliments that you provided in your Angie's List review of our company. Please let us know if we can ever be of service again. Thank you for your business!!!"

MA Q.
Dec 2009
1.0
$125
Initially they responded very quickly even for a rainy day. My window screen was hooked and the technician could not replace the broken glass. The technician, Jeff called to relay this info. I told him the window was painted shut. IF we could not unstick the window, I asked him my options. He said he could tear open the screen. We got the window open and unhooked the screen. I called Jeff to let him know the screen was unhooked so the screen did not have to be torn. He asked if he could come at 6-7am the following day. I told him no one was there so he could come anytime. Jeff was very personable and professional. I asked him to give me an estimate on reglazing all the windows. They placed the receipt on the door before the job was completed so I could give it to the tenants that evening. They were very accommodating in this regard. That evening when I arrived at the house, the screen was torn! The owner said it was already torn, and the poor caulking was due to the rainy weather. She said they would come and re do the caulking only. She did add I should of been told the screen was torn before they started the job. She added the screen was old anyway. I saw the screen the day before and there was no tear and I did a walk through that day since it was the tenants last day and I was getting the keys from them that evening. IF there was a tear I would of asked the tenants about it? IF there was a tear then why did I have to go and unhook the screen? I have pictures of the damage. There is a screwdriver like tear in the screen and the edges of the screen are very clean. The caulking not only is very wavy but has gaps in it. It seems a second technician, Drew, may have done the actual work.
Response from Glass Doctor of Greater New Orleans
"Our records indicate the following. We were asked to provide and install one (1) 14" x 32" paned of glass that had been broken out by the tenant. When we arrived the weather looked threatening and advised the owner that we could replace the glass from the exterior and try to caulk it in, but that if it rained the caulk may not have had enough time to cure. The owner instructed to proceed. The technician cleaned up the glass that was on the EXTERIOR of the property, installed the glass and caulked it in Then the rains came. The customer did indeed request us to come back out and re-caulk. Which we did at no charge. We wish to point out here that the glass that the technician cleaned up was on the exterior. Most likely the same glass that came through the screen when the window was broken by the tenant from the interior during the move out process. Hence, the torn screen. We replaced the glass and caulked the window twice. We simply assumed that the owner knew that the glass tore the screen as it seemed obvious to us. As for the finish bead appearing wavy our only explanation is that perhaps one was mistakenly inspecting one of the glasses immediately adjacent to the one we replaced, as those beads were not quite as uniform as ours."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Glass Doctor of Greater New Orleans is currently rated 4.2 overall out of 5.

Glass Doctor of Greater New Orleans accepts the following forms of payment: CreditCard

Yes, Glass Doctor of Greater New Orleans offers free project estimates.

No, Glass Doctor of Greater New Orleans does not offer eco-friendly accreditations.

No, Glass Doctor of Greater New Orleans does not offer a senior discount.

No, Glass Doctor of Greater New Orleans does not offer emergency services.

No, Glass Doctor of Greater New Orleans does not offer warranties.