Comfort Engineered Systems, Inc

"Thank you! We would like you to know that you are a valued customer and your continued support of Comfort Engineered Systems, Inc. means a lot to us! Thank you again!"

"First, let us apologize for any misinterpretation between us and thank you for the opportunity to explain what transpired. February 6, 2013 Ed Perez, Nicolas Alatzas and Tyler Zimmerman made the call to perform a $35.00 NOLA Wise prescriptive path energy audit. They met with [Member name removed] and her husband. All three of us are BPI (Building Performance Institute) certified as Building Analysts and Building Envelope Professionals. Mr. Perez holds additional certifications and degrees in HVAC&R and NATE (North American Technical Excellence) HVAC& R certifications. In addition we have performed Manual J load calculation for over 1,000 homes. So our experience is broad and can perform fact based assessments with our backgrounds. NOLA Wise sets up the appointment and we made the schedule. Nicolai and Ed were there to go over the lengthy prescriptive path paperwork required by NOLA Wise. The paperwork explained all of the process and procedure we were going to go through. Tyler was there to record all of the appliance data and HVAC equipment data as well as measure the home. So he did go right to work. We also were required to obtain signatures and a signed confidentiality agreement which was required by NOLA Wise. The analysis was sent to NOLA wise. The audit determines what insulation would be required, the amount of insulation, air sealing benefits, HVAC duct sealing benefits and all of the rebates that were associated with each process. It was a quite lengthy process all covered by the $35.00 upfront fee. There is no selling other than offering the services that assist in meeting the minimum requirements for the rebates as set by NOLA Wise and Energy Smart. What we offered was the process that would offer the largest return on the homeowners investment. In addition, we were not middle men as all of the oversight and processing of the forms and the final inspections results were our responsibility. We were not commissioned based and in fact found that we gave a tremendous amount of support and information for free with this program. We are surprised that a February visit garnered such a response over a year later; however, we again appreciate the opportunity to explain our services to you."

"Dear {removed member name}, We would like to thank you for your review. We value our customers and always strive to offer the best service possible. Please call us anytime we can be of service to you!"

"Dear (Remove member name), Thank you so much for your generous review! It is our goal to make sure each and every customer has the same great experience as you have had with our team and our service. We look forward to working with you on your upcoming projects. Again, we sincerely thank you for taking the time to review us."