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Capital Improvement
Founded 1991 • With Angi since March 2008
Service Categories
General Remodeling
Patios
Phone Number
Address
1501 Edwards Ave
New Orleans, LA 70123
Description
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Verified Reviews
A few reviews for this pro…
08/31/2020
DESCRIPTION OF WORK
Closed in two sets of french doors to window openings.
CATEGORY remodeling,replacement windows
11/25/2014
DESCRIPTION OF WORK
William at Capital Improvements was not responsive for weeks and when I reached out to get more information, he was rude, unprofessional and difficult to work with in his communication with me and my husband both.
CATEGORY remodeling,replacement windows,home remodeling
SERVICE PROVIDER RESPONSE
William Hale General Contractor Capital Improvement 504-733-5722 www.capitalimprovement.com [Members Name], I appreciate the opportunity to help you with your project. I was not, and am not in the habit of being rude. You called me on 2 occasions and I returned your call the same day. I offered to meet with you during regular business hours; I spoke to [members name] and offered to help with the p...06/10/2014
DESCRIPTION OF WORK
Replaced 9 windows
CATEGORY replacement windows
02/13/2014
DESCRIPTION OF WORK
This job was done in about February of 2005. It included the installation of a new roof, including removing existing shingles from home and garage and hauling away debris, inspect deck area for damage and allow for 2 sheets plywood if needed. Remove existing gutters and install new gutters. Install 15 lb felt and Elk 40 year (Wedgewood Blue) shingles to home and garage. Other work included was installation of wind turbine, installation of gutters and downspouts, five sets of vinyl shutters. My complaint is focused only on the roof work and materials. The contract states that Capital Improvement agrees to do the work in a workmanlike manner in accordance with standard practices and not to use any factory seconds, or sub-standard materials.
CATEGORY gutter repair,roofing
SERVICE PROVIDER RESPONSE
Thank you for giving us to opportunity to help you with this matter. It is important to remember that this project was done in 2005 with incredible results. The warranty on the shingles is from the manufacturer and covers any defects. The craftsmanship we provided on your projects was of high quality and was not the cause of the leak in your wall. As I said, and as you stated, the leak was the res...01/08/2014
DESCRIPTION OF WORK
We asked for an estimate on replacing windows and completing repair services to damage due to Hurricane Issac, including interior and exterior repairs. The insurance company repair estimate included a fee that would be reimbursed to us, entitled "contractor's fees. We were told by the insurance company tat that was our reimbursement if we managed to get all of the repairs completed. Capital improvement stated that the fee would be their fee and charged us for it. Te lesson learned here is to NEVER share your insurance data with a Louisiana contractor. I am glad I asked the insurance company about that fee or would have paid someone else for all of my hard work in finding folks to compete the repairs....which I did on my own and did get my contractor's fee returned to me.
CATEGORY replacement windows
SERVICE PROVIDER RESPONSE
Insurance companies do pay a fee to general contractors performing service for homeowners. It sometimes happens that homeowners want to pocket the fee and do the work themselves, however insurance companies don't pay the fee unless the homeowner hires a general contractor. Homeowners who choose to do the work themselves are not paid the general contractor's fee. Insurance companies do this to prot...Services Offered
Windows Patios Sunrooms Screen-Rooms Siding Overhang Gutters and Trim Home Improvement Remodeling Services
Services Not Offered
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