ABRY BROTHERS INC

had work done on my mothers property and now the pillars are failing. I have to call 4 days a day for a week just to get someone to come out. then it took me 4 more weeks to get on a day for the repairs. Well after calling again 4 times the day of the repairs only to have a no call no show and I missed out of pay and work for that day to still see a huge crack along side of the wall where the pillars were placed. Be advised to STAY AWAY from this company

This company has fantastic employees who perform in a great way! I called with some basic foundation questions and Emily was wonderful- she answered all of my questions in a detailed way that was very easy to understand. Top-notch customer service! Thomas came today to perform an inspection- he was courteous and professional and a delightful source of information. I recommend Abry Brothers Inc strongly- now I truly understand why the company has such a great reputation in New Orleans since 1860. Excellent people- awesome company!!!!! Very satisfied customer!

unknown

It looked as though the core work was done very well. I was displeased that my azaleas and night booming jasmine were destroyed - possibly the contract addressed this, but had it been pointed out more directly, I may have sought some way to salvage, at least in part. Also, the work was left unpainted, so there is an area of the porch that does not match the rest. Again, maybe not in scope of contract, but this would be a nice thing to offer. Who wants to line up another contractor? Finally, they seemed more anxious than most on payment, and when I first asked about giving a payment over the phone they were hesitant (credit card or check). They suggested leaving the payment in the mailbox (not really authorized use of mailbox). I ended up sending an electronic bank check which hopefully gets there within their required 10 day window. But, of course, I wanted to take a look at the work before leaving/sending a payment.

That said, they were otherwise nice to work with, and the core work seems well done. They also left me with a nice T-Shirt.

unknown

After some initial issues with arrival, Juan and his team worked diligently to provide quality service.  
To make up for the time lost due to issues on his end, Juan and his team arrived on time, ON A SUNDAY and worked throughout the day. (they were there through the beginning of the super-bowl!)
The team stayed in contact with me via phone and text, and completed the job as promised.  It may just be me, but my home feels more solid and stable as i walk throughout. I feel confident that should any issues arise with the work that was performed they can be counted on to make good.

unknown

Emily, Jeff and the crew were extremely helpful from start to finish. They gave us a quick and fair estimate, did not hesitate to give me very helpful advice and did great work in the end.



The crews cleaned up after themselves every day and worked quickly.



Most importantly, Emily and Jeff were honest and trustworthy throughout the entire process.

unknown

Jeff showed up exactly on time. He was extremely polite and professional. After looking over the potential job he let me know that I didn't need a shoring company. My house isn't sinking! I have some drainage issues and a landscaper along with a general contractor appear to be what I need. I cannot express enough the gratitude for his honesty. He is a credit to his company and his profession. Too many people try to take advantage and he made me feel like I could trust in Abry Brothers in the future if I needed their services. I would certainly recommend them to any friend looking for a shoring company based on my experience with him alone.

My General Contractor who I hired to do a whole house remodel hired Abry Brothers to repair my foundation. The GC actually didn't do his due diligence and crawl the foundation and I was having a hard time getting him to do it after asking him for several months, so I hired my HOME INSPECTOR to crawl my foundation and tell me the repairs needed. (I am a Realtor so it was the inspector I normally used)
I gave the full report along with COLOR photos to the GC and he hired ABRY BROTHERS to fix everything. The job started and I called Abry Brothers to make sure they received the report and they refused to talk to me since they stated their contract was with my GC. I'm not sure if they ever received my report but on their estimate it stated they did their own inspection.
Well, since I am a Realtor I am used to foundation repairs and I frequently peek under houses before my clients buy them to get a general idea of work that may need to be done. I have also renovated other homes and am pretty knowledgable about the process. (of course this is the first time I hired a GC instead of subcontracting things myself)
I honestly thought Abry Brothers quote was outrageous. However, my husband wanted to get it done and since the GC didn't call them until all of the sheetrock was floated and painted, he said he would only repair any cracks if we used Abry Brothers. We felt forced to use them. (Just a reminder, I have been asking the GC to do this for months before the sheetrock event went it...this is a whole other story)
Long story short, the work is extremely subpar and I can't wait to post these photos for you. Basically you can have absolutely no knowledge of a foundation at all and the shoddy work and defects are glaring.
I am obviously upset. I have mentioned this to my GC several times and I have had no feedback so I decided to write this review......$5,000 down the drain for a job that should have been $1500 at the most!

Wonderful! Kept me informed as work went along. Explained work that needed to be done and showed me on site.