COMPUTER TROUBLESHOOTERS LAGNIAPPE
About us
Since 2002 Computer Troubleshooters Lagniappe has been proudly servicing the Shreveport-Bossier City metro area. Owned and operated by Raine and Jamie Naugler, we specialize in on-site and remote-in IT services for business and residential customers. We have flexible hours based on our clients needs, including 24/7 availability. Our pay rates range from hourly to flat rate to monthly. Payment is due upon completion of work if hourly or flat rate, parts are prepaid and monthly/contracts are billed monthly. Financing is not available.
Business highlights
Services we offer
Mac and laptop diagnosis, Our services includes PC, cabling, cabling and uninstalls., hardware and software support, most printers, networking, repair and installation, routers and servers, scanners and fax machines. We offer managed service plans for home and business. We are also available for IT projects that consist of PC/POS/Network etc deployment with or without back office
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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"Georgie, Thank you for this awesome review. As one of our long standing contract clients you are extra special to us. It's a true pleasure to be able to care for your computer needs. Having clients like you makes our job fun!!"
"Thank you so much for your glowing review! The comments you made abut us reaffirm that we are treating our clients right and that makes us smile! Your mother is a delightful person and we look forward to being there to meet her needs every time. Again...thank you! Jamie Naugler"
"Dearest [member name removed]...Thank you...We are so pleased that you are happy with our service! We understand how difficult it is to find someone that you can trust and we strive very hard to earn that trust from our clients. Please don't hesitate to contact us if you have any questions. Raine & Jamie Naugler"
"(Member name removed), Thank you for your kind comments. It was a pleasure to be able to solve your printer issue and we are thrilled that you were happy with our services. Please contact us if you ever have any questions. Jamie Naugler"
"[member name removed], Thank you for your glowing testimony! It's customers like you that we treasure. Jamie expressed how much he enjoyed discussing your writings and plans to read your works. Please don't hesitate to contact us with any questions or needs you may have. Regards, Raine Naugler"
This is the real deal folks. No more dealing with young kids the Geek Squad employs that were proficient at computer gaming and getting around a computer to some extent. This is a professional organization that actually cares about solving a problem and handling the problem quickly and efficiently. They also look at the best way to save money instead of always attempting to simply sell you a new computer. I cannot express effectively enough the professionalism and speed at which my problems were attended to.
Again, don't waste your time and money elsewhere. If you want your computer repaired, choose this company.I called Computer Troubleshooters and within 2 hours they picked up my computer and cleaned it up from the virus, did a tune up added protection programs and returned it. They even checked with me as they were delivering it that all the services and peripherals were working properly.
I had a lot of questions about security and windows updates and they were very good at explaining everything without any technical jargon.
A few days later they followed up to check everything was in working order and today I received a thank you note with a nice coupon for future service.
Very well rounded service, loved their professionalism!
"Member...We want to thank you for your business and glowing review. We strive to meet your expectations and I hope we did. Please contact us if you have any questions. Sincerely, Raine and Jamie Naugler"
Licensing
State Contractor License Requirements
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