
About us
For more than 60 years, Stuart Services has been the trusted name in-home services in New Orleans. From heating and air conditioning installations to plumbing repairs to electrical upgrades and maintenance, they are equipped to tackle all types of residential and commercial comfort needs. They’ve built a reputation in the community as a reliable, one-stop-shop for everything heating, cooling, plumbing, and electric. They are committed to providing fast services, top-quality workmanship, and unparalleled customer care—guaranteed! If you’re not completely satisfied with their work, Stuart Services will do everything they can to make it right, or they’ll refund your money. The highly trained team at Stuart Services relies on state-of-the-art equipment and cutting-edge technology in order to provide you with superior service. Additionally, they always arrive on time, ready to get to work. Thanks to their well-stocked trucks, they are able to take care of nearly any repair or replacement on the spot, saving you time and hassle. They offer upfront pricing based on the job, not the hour, so you’ll know the cost of your service before they begin. Need heating, AC, electrical, or plumbing services in New Orleans, Baton Rouge, Northshore, or beyond? Call Stuart Services!
Business highlights
Services we offer
General Plumbing, Air Conditioning Repair & Installation, Heater Repair & Installation, HVAC Maintenance, Indoor Air Quality, Thermostat Installation & Repair, Water Heater Installations, Sewer Cleaning, Drain Cleaning, Garbage Disposal Repairs, Toilet Repairs, Ceiling Fan Installation, Backup Generators, Lighting Installation, Panel Boards & Rewiring, Surge Protection
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 7
Assorted photos uploaded by Stuart Services
- 12022
A/C Maintenance
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
10% | ||
6% | ||
3% | ||
6% |
Filter reviews by service
I asked him if he couldn't use a snake to clear the drain and he told me he would need to charge me $150 whether it worked or not and showed me the service book with charges. I agreed and he gave it a try, but was not able to angle the snake adequately to get in the drain.
In the end he charged me a fee to come out (maybe $65) and then a fee for trying toi snake out the drain but left me with a gclogged drain.
I went to the hardware store, bought a heavy duty drain cleaner and that did the trick.
Footnote: SOmeone from Stuart called me the next week to schedule the $1400 pipe replacement job I did not need.
When the serviceman heard my my problem he opened with having to run a $342 comprehensive diagnostic. I was quite taken aback and asked that he only replace the circuit breaker. He then attempted to persuade (pressure) me to do the $342 diagnostic or the company could not warranty the work. I insisted that he only change the circuit breaker. He told me that this would cost $132. I was again taken aback. He explained that to make any money they had to charge this much because of the price of the part. I felt I had no choice and authorized the service assuming he had not backed out the trip charge yet. Wrong. He made the repair, charged me $132 and was on his way in fifteen minutes. After he left I googled the exact same circuit breaker he used to make the repair and found it listed retail at Lowes for well under $8.00.
I have to wonder why the first action suggested by the serviceman was not to run a diagnostic on the ten year old circuit breaker.
This kind of unsavory business practice is not what I expected from a company I have had so many good experiences in the past.
BTW - the air conditioner has not tripped the circuit breaker for five days since it was replaced.
professional. I needed an exhaust fan motor replaced, and he appeared
to know exactly what he was doing. He answered any questions I had, and
went out of his way to get the job done. We had a light drizzle during
his installation, and he volunteered to get on the roof to complete the
job, instead of having to reschedule on a non-rainy day. I really
appreciated his willingness to get the job done in one visit, rather
than having to reschedule days down the road. Kudos to Patrick. I will
certainly contact Stuart Services if I need future electrical work
done.
Chris suggested we use 1/2 of an existing closet to house the unit inside and relocated the duct work to the interior as well.
The work was scheduled and performed within a week.
JT, the representative in the office, was very friendly, professional and helpful with financing options. He was really great.
Our experience was great. The results are great. While the price wasn't and quot;greatand quot;, I believe it was reasonable and fair. Oh, I forgot to mention that Chris realized he hadn't accounted for our skylights upon 1st inspection and upgraded us from a 2 ton unit to a 2 1/2 ton with no extra charge.
I would recommend Stewart Services to anyone.
"(Member name removed), We have absolutely no record of you in our database and furthermore of having ever been to your home let alone completed $25,000 worth of work there. We have been using an electronic database since 2001 and never perform any service calls for anyone that isn't entered into that database. It sounds like whoever you did deal with left you very unhappy but it was not us. Jackie Tunstall Executive Assistant to the President"
Licensing
Trade License Number
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Trade License Authority
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