They refused to give my dog prescriptions that he needed for heart failure because they said I had not paid my bill of $625.00. However, the receptionist told me that I could part of the bill and pay the rest "later." They withheld medication from my Yorkie who has congestive heart failure until such time as I paid $625.00 which was for one day's services, and she was there approximately one hour.
Description of Work: I brought my dog to Pet Care center because she was breathing real heavy and was lethargic. They diagnosed her with congestive heart failure. Ultimately, two days later they refused to give me her medications unless I paid $625.00.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Harrison J.
08/2016
5.0
veterinarian
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Sean B.
02/2016
4.0
veterinarian
 + -1 more
They could reduce their prices. The staff is friendly and the rooms are clean.
Description of Work: We use Pet Care Center for veterinary services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Christian R.
11/2015
5.0
veterinarian
 + -1 more
So far we have been going hear for 6 months with out new puppy. All services have been performed professionally and to our satisfaction. The knock on this place that we hear is that the staff tends to turn over a bit. We have not experienced this yet. I guess time will tell. The facility seems to be well kept and clean.
Description of Work: Puppy vaccinations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynda M.
12/2013
5.0
veterinarian
 + -1 more
I have been taking my three dogs to these guys ever since they were puppies. Pet Care Center and Dr. Steve have been with us through thick and thin. When I had to have my poodle put down 13 years ago they were so kind and caring. They even sent me a sympathy card a few days later, signed by the whole staff! Their new facility is amazing. A few months ago one of my aged Boston Terriers had some eye issues and they had to remove one of her eyeballs. It was scary for me but I knew my dog was in good hands - sure enough,she came through it fine and the Center was very good about following up with me. They want to have a long-term relationship with you and they make you feel like they really value you and your pet. Would recommend Pet Care Center to anyone.
Description of Work: I used Pet Care Center.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Mary M G.
07/2013
4.0
veterinarian
 + -1 more
Went well. Doctors are good and caring; however the staff changes frequently and sometimes lack professionalism and efficiency.
Description of Work: Remove cyst from anal gland
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Lisa M.
06/2012
5.0
veterinarian
 + -1 more
.
Description of Work: I went to Pet Care Center for an office visit, an injection, and medicine to take home for my husband's cat.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Candace H.
03/2012
5.0
veterinarian
 + -1 more
I like them a lot. They are very caring. It's a beautiful facility. They are open 24 hours for emergencies. They also have boarding and a great outside care.
Description of Work: I take my dog there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Debbie A.
02/2012
5.0
veterinarian
 + -1 more
I saw that they had six good reviews. The quality of care was excellent. They sedated her to groom her, as well as the surgery, so I think the price was reasonable. This was my first time at Pet Care Center, but I will continue to use their services in the future.
Description of Work: My cat had surgery for a growth on her side.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Veterinarians,
Animal Grooming,
Pool and Spa Service
FAQ
Pet Care Center is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 12:00 PM
Pet Care Center accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Pet Care Center offers free project estimates.
No, Pet Care Center does not offer eco-friendly accreditations.
No, Pet Care Center does not offer a senior discount.
No, Pet Care Center does not offer emergency services.
No, Pet Care Center does not offer warranties.
Pet Care Center offers the following services: Veterinarians, resort and spa.