
LAS Enterprises
About us
Additional phone numbers - (504) 887-1515, (228) 867-2277 & (225) 906-2050. Additional contact name - Julia Jeandron. Additional email - [email protected].
Business highlights
Services we offer
Residential & commercial viny, bahama, colonial shutters, impact windows, roll down & accordion shutters.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
14% | ||
9% | ||
2% | ||
7% |
They came in and started on the windows in our stucco exterior and other front of house windows. They had some trouble
with the windows in the stucco but were able to solve the problem. They said it would take 2 days and they kept to their word.
They removed the old windows and hauled away the old ones. They kept their work space clean and I didn't have to do too
much clean up once I installed my blinds and curtains. We had a few issues with cosmetics on front exterior and they came
back and made everything right.
This time around we still considered Window World (which was less expensive) but ended up going with LAS because we like that it is a local-based company (not only the sales reps, but the manufacturing of the windows, etc.). Because it has structural engineers on staff, and as part of its insurance coverage, they were able to do the minor work required for one of our windows rather than us needing to get a separate contractor to do the work. The cost was a bit higher than WW, but the windows are also of higher quality.
The installation went really well. They came when they said they would, they were great about cleaning up after themselves, and were super-polite as well. They were a pleasure to have in the house, and we're glad we went with LAS.
On the day of the install, a replacement crew filled in because one of the scheduled crew members was ill. The two workers they substituted attempted to install my patio door and made every mistake imaginable. They damaged the door somewhere in the process of transferring it from the shop to the job location. I noted the damage as they were unloading it from the delivery truck at my house. They proceeded with the install, saying they could replace the damaged door panel later. That was the plan.
IMPORTANT: You should NEVER let anyone install damaged merchandise. It almost always ends badly and it will cost you much of your valuable time.
The guy (Mark) that installed the other regular sized door completed the job and made it look better than the door it replaced. The patio door job would take over 13 months to complete. In the process, the entire door frame had to be removed and replaced. That was attributable to the poor start to the job by the initial crew. I believe LAS was just beginning to handle these types of doors at that time and had little experience with outswing patio doors. There also seemed to be a lack of competent support from the distributor. The distributor didn't seem to know all about these types of doors and related hardware. It would result in having a ThermaTru factory representative make a visit to my house to inspect the installation. However, after that visit, the proper hardware was ordered. The LAS foreman (Louie) and a highly respected installer (Mark) finished the job. It was not an easy installation. I expected complications, but I expected the experts to be able to handle the job.
My overall personnel ratings:
Timmy and Tommy (replacement crew) - Fail; I was told they are no longer employed by LAS.
Mark - Excellent
Louie (the installation foreman) - Excellent
Distributor - Average
ThermaTru Factory Representative - Very Good
Todd (Salesman) - Good
Dave (Scheduling and Customer Service) - Excellent
Joe Maia, VP Production - Average
For Hurricane Shutters, this company is the one to use.
Licensing
State Contractor License Requirements
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