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Geek Squad - Best Buy

Computer Repair, Phone Service - Cellular, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
0%
1
14%

Filter reviews by service

Showing 1-7 of 7 reviews
Adele F.
Feb 2016
3.0
Computer Repair
Yes, I recommend this pro
unknown

Raymond C.
May 2014
5.0
Computer Repair
Yes, I recommend this pro
$99
The services of Best Buy / Geek Squad are good.

Alan S.
Jan 2013
1.0
Phone Service - Cellular
Horrible!!!

Amy D.
Jun 2012
5.0
Computer Repair
Yes, I recommend this pro
They're very knowledgeable.  It's a good place to go.  They know what they're doing.

Louis R.
May 2012
5.0
Computer Repair
Yes, I recommend this pro
The refurbished computer is still working and doing fine. They gave me a good deal. When they said something would be ready, it was. When they said they would call, they did. They were good.

JONATHAN T.
Apr 2011
1.0
Computer Repair
$250
Brought in because keyboard for a VAIO laptop that was not functioning properly.  $250 dollar repair later and the computer is returned with assurances of success.  The keyboard reacts the same.  My wife calls Best Buy Geek Squad Metarie, and after not getting any where for a solution to the computer not working, the BB phone rep suggest the NUM LOC key and, low and behold, it works.  When we tried to follow up with the fact that the same problem was fixed by the tapping of a key, the real evading of responsibility began.

Leigh G.
Mar 2011
4.0
Computer Repair
Yes, I recommend this pro
$200
the whole thing went very well.

Eric P.
Jul 2010
5.0
Computer Sales
Yes, I recommend this pro
$2,000
It was nice to speak to someone who knew his product and could tell me the ins and outs of why to purchase an Apple over a IBM

Leigh G.
May 2008
5.0
Computer Repair
Yes, I recommend this pro
$350
Geek squad is in best buy (would not rec best buy), but this repair service is the best. Absolutely know what they are doing. They rid my lap top of a virus. On another occasion they helped me trouble shoot a problem on line by taking over my computer completely and fixing it right then and there.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.