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Carpenter's Complete Inc

Founded 1996 • With Angi since April 2011

3.7

(10) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Carpenter's Complete Inc., (CCI) is a Residential and Commercial Construction Company based in Metarie, Louisiana, and is owned and operated by Matthew Carpenter. Matthew has been an active on-site, detail-oriented, construction manager in his role as a contractor for over 17+ years. CCI has successfully completed a variety of projects, both Residential and Commercial, covering the spectrum of complexity. CCI has a local network of Civil and Mechanical Engineers and experts who are highly skilled in all aspects of construction, to assist CCI with the special needs of each project. Our team keeps projects moving, on schedule and within budget. CCI works with clients to review and analyze existing and upcoming projects. We help the client define goals, organize and manage the project, identify obstacles, and resolve problems prior to and during construction. This process leads to optimized strategies! RESIDENTIAL Single & Multi-family New Construction Homes and Renovations Additions: Bed/Bath/Great Room Kitchen and Bathroom Renovations Interior/Exterior Improvements: Painting, Stucco, Siding, Windows and Patio/Deck Additions COMMERCIAL Design & Build: Strip Malls, Metal Buildings Office Renovations: Office Space Reconfiguration (Moving Walls and Doors) Storefront Renovation Complete Commercial Maintenance: Electrical, Plumbing and Structural Repairs (Sheetrock/Drop Ceiling/Door/Window) Construction projects are complex undertakings with many pitfalls, some predictable and some that are not predictable. CCI will identify and resolve construction issues in a timely manner during any phase of a project. The end results are projects completed on time and within budget. Hurricane Isaac Update: Due to Hurricane Isaac we have been experiencing increased turnaround time for getting estimates out and scheduling appointments. We apologize for the inconvenience and we appreciate our customers' patience as we work through this....

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Verified Reviews

A few reviews for this pro...
3.0

06/30/2014

unknown

Description of Work
One bathroom was gutted and re-tiled, new fixtures, painted, etc. Another bathroom had more minor work. |The company did good quality work. My low marks are due to the EXTREME slow and unreliable progress of the project. Before we signed the contract, he said the job would take 5 to 10 working days: instead, it took 10 WEEKS! There was 3 days delay due to very cold weather, no harm no foul there. But we got varying stories on the reasons for the extreme delays: sometimes staffing, then he'd deny it. Kept saying they'd come by in the morning, or in the afternoon, or on the next day and not show up nor call. Seemed obvious that he had allocated that original time for our project, and simply moved on to other projects after that. Very unpleasant experience. If you decide to use this fellow, be sure to get a timely completion clause in the contract! |

Category remodeling,home remodeling

1.0

05/28/2014

unknown

Description of Work
Below I have outlined the major issues that we have encountered with Matt Carpenter and Carpenters Complete, Inc. | |1. Less than half the work is done after ten and a half months on a bathroom addition, kitchen renovation, and painting/siding project. Matt assured us that the job would be done in 3 months. There have been long delays (up to 6 weeks) with little or no work completed. No work has been done for the last 30 days and there has been no contact from Matt or CCI whatsoever. | |2. Matt is holding over 80% of the total cost of the project with less than 50% of the work completed. A formal request to return the money for uncompleted work or to finish the work within a reasonable time frame has be ignored. | |3. While some of the work completed is acceptable, the work in many areas - flooring, siding, painting, framing- is clearly substandard and unacceptable. Complaints have be met in the past with comments suggesting that "it will all work out in the end". | |4. Before the most recent cessation of work (and we have no reason to expect he will return) Matt provided a detailed, somewhat aggressive schedule of how the work would be completed and requested the 3rd installment ($19,000). Since 2/3 of the work was not completed, he agreed to accept a partial payment ($12,000). He almost immediately abandoned the work site stating that he had other commitments, and he advised us that we had two choices: 1) accept that he would not adhere to the schedule, but that he would eventually get back to us, or 2) as he stated, "have your lawyer contact mine". After 2 weeks we chose the latter, and after after an additional 2 weeks with no reply to our request to finish work or return the money for unfinished work, we filed suit. | |5. With work again stopped "in mid-stream" for over a month, we have dangerously low hanging main power lines, cable lines hanging on the neighbors carport roof, unenclosed outer walls, two holes in our interior walls with exposed electrical wiring and insulation, a backyard, carport and side alley way littered with construction materials, and a host of other issues that make everyday living inconvenient if not dangerous. Before he abandoned the site over a month ago, Matt made no effort to mitigate these issues.

Category remodeling,home remodeling

3.0

05/06/2014

They are completing the project today, but overall the remodeling went fine. The providers were nice and professional.

Description of Work
They remolded my bathroom and kitchen.

Category home remodeling

1.0

07/13/2013

On July 5th, I requested information regarding an estimate as suggested, "Ask for details." To date I've received no response to my email inquiry. I feel they could have at the very least hit reply and said not interested. Common courtesy is free. UPDATE SEPTEMBER 20, 2013 The company responded and said I didn't contact them or I had the incorrect address...WRONG. I contacted this company using th...

Description of Work
Nothing

Category remodeling

Service Provider Response

Carpenter’s Complete monitors emails constantly throughout the day in addition to voicemails and caller ID. We meticulously keep a record of every person that contacts us and we always respond. We have no record of ever being contacted by this person via email, phone, or Angie’s List message center. It is quite possible this person has us confused with another company or the email wasn’t sent to t...
5.0

03/07/2013

He did a very nice job; they are very good and dependable people. He is very professional and he has an office here at Metairie Road and he has a cell phone so it is easy to get in touch with him either through the office or the phone. They did very good work and workmanship was good. It was kind of delayed to finish it because of the weather outside; he had some other business too, s lot of other...

Description of Work
We used Carpenter's Complete Inc to take care of the hurricane damage and to replace our patio with a new one.

Category remodeling

    Services Offered

    Carpenter's Complete Inc. specializes in All Residential and Commercial construction. We perform large and small jobs. We have our own line of Comfort Complete Windows, Hurricane Shutters, Home Elevation, Bath & Kitchen Remodel. Commercial Ground Up Construction, Retail remodel, Storefront Conversions Etc.

    Services Not Offered

    Ask For Details!

    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Check, Visa, American Express, Financing Available, Discover
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes