Bienvenu Brothers Enterprises, Inc.

David handled the entire process from quote to install and subsequent service. He was competent, professional and polite. Bienvenu's pricing was competitive. Dealing with David and Bienvenu could not have been easier. I am very satisfied with the service and the heater.

This company was suggested to me by a neighbor, who is a licensed plumber. I was pleased with the process to set up an appointment, they were very accomodating. The technician called to let me know he was on his way and arrived minutes before the scheduled time. He was in uniform, very professional, and made me feel very comfortable. From the moment I explained what was happening with the unit, he identified the possible cause, and he was correct. He proceeded to dismantle and thoroughly clean the unit, and reassembled it effortlessly. As he worked, he gave me a great deal of information, on the proper use and care of these units, and answered all my questions in detail. Very patient gentleman. He worked so efficiently, I was very impressed. He then tested the unit, which ran like new. He cleaned the work area and the work was done in an hour or so. I will certainly recommend and use this company for any plumbing needs in the future.

it went well. arrived on time

Vicky, Liz and Vint (owner) stayed on top my situation. Someone else tried to get us to pay over $3,500 in repair, naturally, I dumped them.. Bienvenu performed the same job for only $10.25. They show up in a huge van that was fully equipped with all the parts and supplies they might need. Highly recommend them.

My husband who met the plumber said he was professional and thorough. However they were not able to determine the problem. His only thought was that maybe the disconnect box could be replaced for one that doesn't have a fuse in it, as it doesn't need to have it. But that's not something Bienvenu was able to help us with. I'm frustrated that we paid nearly $200 for nothing.

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no problems or complaints

Went above and beyond! The owner came out himself the next day! He was very accommodating and helpful.

Extremely well done. The field representative who diagnosed the problem and did the actual work (Dave Braun) was the epitome of friendly efficiency and competence. After the installation, Dave even called the manufacturer to begin the new warranty for us (a necessary task with a time limit that is very easily forgotten by the customer). Considering that it is never fun to replace an appliance, the experience was actually pleasant thanks to Dave and Bienvenu Bros.

Got lucky enough for same day service. This is something I procrastinated on for fear of waiting to schedule and price. I didn't have to wait all day and they unclogged my sink in less than 20 minutes. The service men were friendly and explained what they were doing and tips to prevent future problems, without pushing any products to buy like other companies usually do.

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We first called original installer, but used other company because the other company was able to repair system quickly at a reasonable price.

I had an issue on a Thursday after hours so I called first thing on Friday morning. They were able to come out that afternoon and install a new water heater. They showed up on time and cleaned up any mess that was made. I was referred to them by a neighbor and I would definitely use them again and recommend to anyone in a need of a plumber.

Chris and Vint Jr. both did a very good job assessing the issues that I had with the stopped kitchen sink and tank less water heater and resolving the issues quickly!
Outstanding customer service!

Came to house promptly. Chipped out the brick and mortar. Found the leak. Replaced he pipe going into the house and the pipe coming up from the ground. Put in new ball c*** shutoff valve. Put in new mortar. David did the work. Very knowledgeable. Friendly. Efficient. All told, it took about a little over 2 hours.

They were prompt, courteous , and professional

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