Mr. Morel was very efficient with quality work. He came to my home to measure the window, went to get a pane of glass and replaced it with excellent worksmanship. He was efficient, punctual and timley. I was very happy with him.
Description of Work: There was a break in at my home, the next morning I made some calls to find a replacement for my window. Mr. Morel returned my call quickly, showed up earlier than he thought he could and had the pane replaced in no time. It was very comforting to have everything taken care of so quickly and efficiently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Julie O.
07/2012
5.0
remodeling, replacement windows
 + 0 more
Andrew and his crew start their day early - 7:30 AM. And they arrive before that time. This was actually a first for me. Never have had a contractor show up on time. They work till lunch time or a time they can take a break for lunch, and he gives his guys an hour to leave the site for lunch. They return promptly and work till 4 or 4:30 PM unless they need to finish something, then they work until done. They did an excellent job of removing the old windows, keeping my security wires and contacts so that I could have them reconnected without problems. This was a special request I had made and each worker was aware of it and made sure they saved each contact for me. They did not break out many of the old windows - so there was not much broken glass - and they cleaned that up. I did find some screws/nails in my driveway where they laid out some of their supplies. I believed they overlooked these as they were very conscientious of picking up other debris. The bedroom door was very hard to install and it took extra time as nothing is easy in this house. I gave Andrew a little lower score on Responsiveness because it took me a few phone calls to get him to come back on a couple of issues (grouting at base of glass door in bedroom and two pieces of molding that were needed at top of large triple window) I didn't ever think he would not return, it was just, when. Andrew can do almost anything - he has a great personality and did not get insulted with my constant and quot;helicopterand quot; supervision. I always want to know what they are doing, how it is done, etc. He and I talked a lot while he was here and he discovered I was an artist who uses old windows in my art. A few weeks ago I came home on a Saturday and found a beautiful arched window on my porch. I didn't know who put it there and after a couple of days I called Andrew and asked if he did it - and it was him. He said he had taken it out of a home near me and thought it was a nice window and that I might could do something with it. That is the kind of person Andrew Morel is. Thoughtful, kind and nice. And a great person to know when you need a carpenter or contractor.
Description of Work: Andrew and his crew were the installers from Amazing Windows (they are one of the installers who do installations for Amazing Windows in Metairie) - who I had contracted with to replace my windows in January 2012. They replaced 9 windows and big glass door in my bedroom,. One window was a custom made one, replacing a set of french doors and two side lights. He had to pour a concrete base under the triple window and build out the frame to fit in the opening. After the sales representative from Amazing Windows measured for this custom window, Andrew came out a few days later and "re-measured" to make sure it was right. In fact, he re-measured all the windows and the bedroom door. Because he was a sub-contractor and I was impressed with his quality of work as well as him - I hired him to return later and install a front door that I had purchased from another dealer and to replace some rotten wood around the bottom of the columns on my front porch. I had some other issues with rotted wood around my sun room windows, which were not replaced, and Andrew replaced that wood as well.
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Service Categories
Windows,
General Remodeling
FAQ
ANDREW MOREL RENOVATION INC is currently rated 5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
ANDREW MOREL RENOVATION INC accepts the following forms of payment: Check
Yes, ANDREW MOREL RENOVATION INC offers free project estimates.
No, ANDREW MOREL RENOVATION INC does not offer eco-friendly accreditations.
No, ANDREW MOREL RENOVATION INC does not offer a senior discount.
No, ANDREW MOREL RENOVATION INC does not offer emergency services.
Yes, ANDREW MOREL RENOVATION INC offers warranties.
ANDREW MOREL RENOVATION INC offers the following services: Home renovations and Additions. Windows, Doors, kitchen, bath.