Montz's Washer & Dryer Repairs

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I called Montz's washer & Dryer Repairs because my dryer was not heating.  The serviceman stated that he could come and check it on that same day.  I scheduled an appointment for the afternoon, and asked the price of the service call.  He quoted a fee of $75.00 and I agreed.  When he finished and wrote the invoice for his services, he changed the service fee to $85.00 plus tax.   I asked him about the increase in the service call; he said that it was because of all of the "extra work"  he had done.  The only thing he did was diagnose the problem. He did not repair the dryer.

Great experience. I called and he was out at the house the next day, even though I'm in NO and he's on the northshore. Extremely knowledgeable and experienced. Explained the problem to me in as much detail as I wanted. Fixed and out the door in no time. And very friendly. Definitely recommend.

See above. Montz then greased all of the parts that needed it and charged me quite a lot of money for this grease job! I was charged $146.81!

First trip to home for evaluation of problem. No parts carried in stock -- all parts are ordered and installed on second trip to house. Work done promptly after two-day wait for parts shipping. Next time, I will buy a new washer.

Looked up Montz's on Angie's list and called the number. Montz responded to phone call and he was at my house within the hour. After inspecting the machine and finding the lid switch was bad he told me it would be $150.00 to replace but I would only pay the $95.00 service fee to disable. I chose disabling the switch. Mr. Montz was professional, polite and prompt. I would use him again.

The service was prompt. He did a complete inspection of the appliance. I would use him again.

I called during the morning of 3 June, he agreed to come by the house during the afternoon. Very Quick response. Once there, he did a thorough inspection of both appliances and advised that the washer was not really worth repairing and the dryer needed a belt. Great advice, AND HE DID NOT EVEN CHARGE A SERVICE FEE! Great Service--MY HIGHEST RECOMMENDATION!

Over the weekend we noticed that our clothes dryer would stop in the middle of drying out clothes. Finally the dryer would not work at all, so on Monday I called Montz's Washer and Dryer Repairs and Charlie came out to our house 2 1/2 hours after I contacted him. He opened up the back of the dryer and noticed that the heat sensor was broken, so he went out to his truck to get a replacement sensor and fixed the problem. He was at the house for about 25 minutes. The service visit was $65 which was applied to the work he performed. The total for this repair was $125, which seems a little high to me.

Ed came out within two hours of my call. He was professional and courteous. He worked quickly; he took off the back of my dryer and removed some other pieces. He then found the cardboard box, cleaned out the area and put everything back in place.