Big Branch Plumbing

Big Branch tried to repair the existing faucets as that was a less expensive fix. However, their age and condition required replacement. A straight forward, simple explanation was given, the necessary parts obtained, and the replacement performed quickly and neatly. All of this was done in one visit. Give 'em a call if you need some plumbing work!

Polite and professional crew; repaired leak same day I called them.

Because of the on and off rain, my problem went unnoticed and water was leaking for weeks.  I called the utility company  and in my haste to stop the leak I said yes to cut my water off.   I then checked Angie?s List and saw good reviews on Big Branch Plumbing and decided to give them a try.  Right off the bat, the owner, Mr. Ted Percle, was so very nice, and professional when I called.  It was 5/27/2015 and he said he would be out in a couple of hours.   The weather got very nasty but still he came and assessed the situation and put the water back on for me on low pressure.   Mr. Ted said he would have someone out first thing in the morning.  Sure enough, next morning, a very nice man, Shawn, was already digging and dug for the next two hours and repaired the line.  It was hard work, very hot, but he went to it like a trooper.  The pine tree root he cut away was almost, if not, 6 inches in diameter. 

I am super please with the empathy for my dilemma, the professionalism, the punctuality and of course the work itself.  I would not hesitate to tell anyone to give them a try. 

We're very pleased. We've used them several times. He told us how to treat it so it wouldn't happen again. They were very good and very responsive. They're reasonable and reasonably-priced. They're prompt and they seemed to know what they were doing.