J & J Exterminating Co

Jason is our guy does a wonderful job. Always willing to help. Sweet too

When the technician came out to spray, I had someone there for me point out an area where the wall has received some water damage, and was kind of centrally located to where I had seen the roaches. His comment was "You should check to make sure that's not termites" Isnt he the bug expert?

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They were fine. They came by. The only thing is you have to pay by mail which I hate. I do everything online. Other than that they were good; that is my only complaint. The guy is professional; he always knocks at the door, left the bill. They were good on everything.

J and J Exterminating Co are pretty easy to work with. They are pretty easy to use, communication is good and everything was okay.

I signed a contract in 1995 to treat my house for termites. After about 8 years they wanted me to pay them to retreat my house, telling me that the old treatment was no longer affective. When I signed the contract with them they did not tell me that but instead lead me to believe the treatment was life time. I had a yearly renewal fee of $80 and at best they were using their most inexperienced people to check my house. Once 2 weeks after they checked my house I found a termite infestation and had to have them retreat my house. The only part they treated was exactly wear I found the termites. A couple of years I sent in my $80 and they didn't even show to treat my house. They wanted me to pay $1600 for retreatment and charge me $300 for a yearly renewal. They called this a good price. I did tell them no and that my present contract was still legally in force.

They are very good. I would use them in the future.

This is the only exterminating company in Lake Charles, La that could provide services billed to our American Express card. This was very important to us since we have multiple properties in multiple cities with pest control services. Having them all billed to one card simplifies our accounting. The initial scheduled contact was missed by the exterminator, but since that first contact everything has been good.

I have been with J and J for over 2 years and I have no complaints. Gary has been my technician since the beginning and he always calls in advance and schedules an appointment to come and spray. He is always on time and does a thorough job. I have no bug problems at all in my house.