Services we offer
Architectural Concrete Finishes, Thin Stamped Overlay, Acid Stain, Texture Applications, Faux Slate/Tile, Custom Logos, Custom Interior Floors, Epoxy Coatings, Patios, Entrances & Pool Decks
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Daniel M.
Oct 2015
Concrete Repair
Terrible. Came in on the 5th of Oct 2015 started the process.
1. Supposed to strip and sand the floor to make sure stain and sealer will adhere to concrete.
2. Stain & Seal floor and buff floor
3. Follow-Up with homeowner for approval.
All of this was completed in approximately 3+ hours (1.5 hrs drying time) per contractor
Reality.
1. Floor was improperly sanded causing 6 to 8 inch shallow valleys or depressions.
2. Stain was not applied properly or to the edges of the living room floor.
3. Sealer was not applied properly leaving rough concrete still showing.
4. Floor (finished) was covered with a grit - did not have a complete satin finish.
5. From a side view you were able to see where the finish/stain was not applied properly or did not adhere to the concrete.
Then the excuses started to fly.
He agreed to come back on the 8th of October 2015. Providing that I did the following:
a. fill cracks/voids with a non-sanding grout (not sure why grout when I am working with concrete)
b. once cracks are filled - "use a grout sealer - in a Ketchup Style Bottle to make sure the grout stays in place"
c. Homeowner and I spent three hours preparing the floor as instructed.
CAMERA INSTALLED to monitor work on October 7th.
1. Note left for owner to call owner and her representative. He told her he did not need to talk to the representative (me).
2. Sanded two areas. A. in front of Fire Place and B. Exercise Room/Office.
3. Sprayed stain/sealer with a B&G bottle
4. Used a Swiff'er Mop to apply and blend stain/finish.
5. Brought in a "Polishing Machine" staying 6-8 inches away from the walls.
6. Owner inspected home and is not happy.
More excuses followed.
Excuses stopped once he found out found out all of the work performed today (8th) was on video. We are contacting the security company to download the video as part of our court action.
Time in 09:30 with roughly 1hr "drying time"
Polishing Machine" 10:45hr and out 11:05hr.
Total time to redo the floor a second time. 1hr and 35 minutes.
Photos available upon request to those wishing to see my floor.
Times are approximate (within a minute or two) until we are actually review the footage minute by minute for an exact recording time.
Daniel Mower for the homeowner.
Trinity Junction LLC - OWNER
1. Supposed to strip and sand the floor to make sure stain and sealer will adhere to concrete.
2. Stain & Seal floor and buff floor
3. Follow-Up with homeowner for approval.
All of this was completed in approximately 3+ hours (1.5 hrs drying time) per contractor
Reality.
1. Floor was improperly sanded causing 6 to 8 inch shallow valleys or depressions.
2. Stain was not applied properly or to the edges of the living room floor.
3. Sealer was not applied properly leaving rough concrete still showing.
4. Floor (finished) was covered with a grit - did not have a complete satin finish.
5. From a side view you were able to see where the finish/stain was not applied properly or did not adhere to the concrete.
Then the excuses started to fly.
He agreed to come back on the 8th of October 2015. Providing that I did the following:
a. fill cracks/voids with a non-sanding grout (not sure why grout when I am working with concrete)
b. once cracks are filled - "use a grout sealer - in a Ketchup Style Bottle to make sure the grout stays in place"
c. Homeowner and I spent three hours preparing the floor as instructed.
CAMERA INSTALLED to monitor work on October 7th.
1. Note left for owner to call owner and her representative. He told her he did not need to talk to the representative (me).
2. Sanded two areas. A. in front of Fire Place and B. Exercise Room/Office.
3. Sprayed stain/sealer with a B&G bottle
4. Used a Swiff'er Mop to apply and blend stain/finish.
5. Brought in a "Polishing Machine" staying 6-8 inches away from the walls.
6. Owner inspected home and is not happy.
More excuses followed.
Excuses stopped once he found out found out all of the work performed today (8th) was on video. We are contacting the security company to download the video as part of our court action.
Time in 09:30 with roughly 1hr "drying time"
Polishing Machine" 10:45hr and out 11:05hr.
Total time to redo the floor a second time. 1hr and 35 minutes.
Photos available upon request to those wishing to see my floor.
Times are approximate (within a minute or two) until we are actually review the footage minute by minute for an exact recording time.
Daniel Mower for the homeowner.
Trinity Junction LLC - OWNER
Licensing
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FAQ
Stained by Design is currently rated 1.0 overall out of 5.
No, Stained by Design does not offer free project estimates.
No, Stained by Design does not offer eco-friendly accreditations.
No, Stained by Design does not offer a senior discount.
No, Stained by Design does not offer emergency services.
No, Stained by Design does not offer warranties.
Stained by Design offers the following services: Architectural Concrete Finishes, Thin Stamped Overlay, Acid Stain, Texture Applications, Faux Slate/Tile, Custom Logos, Custom Interior Floors, Epoxy Coatings, Patios, Entrances & Pool Decks