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LAFAYETTE LOCKSMITH SVC
Locksmith, Alarm or Security System Installation, Alarm or Security System Repair,
About us
With 10 employees a retail and service center in Lafayette, LA, and 6 service vehicles, we are able to address all of your locksmithing and security needs. Customers are welcome to come to our shop location for over the counter sales and service or a Mobile licensed technical can be sent to your location for on site service.
Business highlights
Emergency services offered
40 years of experience
Services we offer
All aspects of locksmithing, Banking, Governmental, Industrial, Property Management, Residential, Retail, Specializing in Institutional, access control, and Automotive needs. We also offer home alarms., and combinations changed), and smart keys), automotive (keys duplicated and made when lost, door closers, exit devices, including: key duplication, lock hardfware sales and installation, opened, padlocks, rekeying and masterkeying, remotes, repaired, safes (sold, transponder keys
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.924 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-24 of 24 reviews
CM M.
Apr 2017
The lock was getting stuck after he left us and he came back immediately to assess the problem. I couldn't have asked for a better service.
John O.
Apr 2016
unknown
MARIE E.
Dec 2015
I called the main number which was answered promptly. I described the problem, and the dispatcher said he could probably send someone that same day (and I called around 3pm!). Jason called at around 4:45pm to check whether it was still all right for him to arrive today. He arrived at 5:15pm and replaced only the one part that was causing the issue, rather than trying to upsell me into an entirely new doorknob and lock. Fantastic experience, and I will definitely call them again if I need a locksmith.
JASON B.
Dec 2015
unknown
Response from LAFAYETTE LOCKSMITH SVC
"Thanks for the review and glad to hear [Member Name Removed] was able to repair the lock. Please print the review and this response and you will Receive $10 off you next service call. This has no expiration date. Thanks again for trusting Lafayette Locksmith with your security needs"
Eric L.
Nov 2015
unknown
SALVADOR L.
Jul 2015
unknown
Britton B.
Apr 2015
The technician arrived as scheduled and was punctual, professional, and efficient. The quality of the work was excellent.
Joe D.
Feb 2015
unknown
Response from LAFAYETTE LOCKSMITH SVC
"Lafayette locksmith would like to thank you for trusting us with your security needs. We really appreciate your feed back it gives us an opportunity to continue in our pursuit of 100% customer satisfaction."
Fronda H.
Aug 2014
They have always done a good job for me.
Response from LAFAYETTE LOCKSMITH SVC
"Thanks for your continued use of us! We appreciate the business and that we are able to provide this work for you."
Vernon H.
Aug 2014
Their being on time and being able to finish the job in a reasonable amount of time stand out to me.
Donald W.
Jul 2014
They were on time and very friendly.
Sharon M.
Jul 2014
Kevin was punctual and very professional. He knew exactly what he was doing and had a great personality to go with it.
I would make them my only call if they were available and recommend to anyone. The price was extremely reasonable.
I would make them my only call if they were available and recommend to anyone. The price was extremely reasonable.
Response from LAFAYETTE LOCKSMITH SVC
"We want to thank you for trusting Lafayette Locksmith with your security needs. If for any reason you feel we could have or should have provided you with a more quality or positive experience please call us. We have served the area for 27 plus years and we know that comes from customers who have confidence and trust in our company. Thanks again!"
Richard P.
Jun 2014
I decided to go with them because they were cheaper than the other people that I have called. They did a good job and I had no problems with them. Everything worked out like it was supposed to.
Holt M.
Apr 2014
unknown
Rex P.
Mar 2014
They were great. It was a Sunday and we needed the keys changed immediately and we called and in an hour after another job and we're done in 30 minutes.
Jimmy C.
Jan 2014
They were very responsive, coming out to provide an estimate the same day I contacted them. Locks/handles not in stock - had to be ordered. Came in as expected within a week. Only glitch was handle for front door was not the right size - had to be reordered. Since other locks had already been changed out this meant slight inconvenience of having to reschedule another installation day (and using two different keys to access). When second front door handle arrived, appointment was made to install without difficulty. This time handle "fit" but did not cover original handle placement so door will have to be re-stained to cover areas now showing. This may have been inevitable consequence to changing of the locks, but I did not understand this from the outset. Technician was always prompt and pleasant to work with.
Response from LAFAYETTE LOCKSMITH SVC
"Sorry to hear that the handle set did not cover completely. This occurs because the manufacturers change design and specs throughout years of production of a product. Also, many of the common hardware manufacturers have been bought out by or consolidated with other companies. Products usually go through changes when this occurs. Almost every company has had some transition in the last 5 years. We appreciate your business and confidence in us. Thank you for allowing us to serve you."
Garrett H.
Oct 2013
Lafayette Locksmith performed all of the services agreed upon. We are very pleased with the new oil rubbed bronze locks!
Response from LAFAYETTE LOCKSMITH SVC
"We want to thank you for using Lafayette Locksmith Service. We are pleased you had a positive experience, you can print your review and bring it to our retail store to receive 2 free house keys, or hold on to it and get $5.00 off of your next service call. Thanks again. Joel Broussard (Vice President) please don't hesitate to call with any questions."
Charlotte F.
Oct 2013
Excellent work! The employee was very familiar and very knowledgeable in his work. Very polite. Worked quickly & accurately. Called that morning, technician arrived early afternoon & completed his work in 30 minutes or less. Very satisfied customer!
Response from LAFAYETTE LOCKSMITH SVC
"[member named removed], thanks for posting a review. We greatly appreciate you taking time to share your experience with our company. If you bring in a printed copy of this response to our shop, we will give you 2 free copies of a needed key (excluding automotive). Thanks again for sharing!"
Harold T.
Oct 2013
On time. Clean. Respectful. Perfect workmanship.
Response from LAFAYETTE LOCKSMITH SVC
"We want to thank you for using Lafayette Locksmith service and posting a review on Angie's list, We strive to give our customers a quality, positive experience. Please feel free to print this review and use it to receive 2 free keys (excluding automotive transponder keys) or $5.00 off your next service call. Thanks for giving us the opportunity to serve you. Joel Broussard (Vice President) Lafayette Locksmith Service"
Hunter W.
Apr 2013
On Wednesday I called the number given here on Angie's List and spoke with a man to install a new deadbolt on my front door. This was to be in addition to the existing deadbolt. He informed me of the price, which included the $60 call-out fee, $45 for the deadbolt install, and $40 for the hardware parts. Turns out that Thursday (the next day) was booked, and that they could go after hours for an additional fee or I could wait until Friday when they had an opening. I agreed to 8:30 on Friday and we were all set.
Friday morning rolls around and the locksmith shows up 20 minutes late, so I'm pretty annoyed because I took off work and had another appointment at 10am. He apologized profusely and explained that he had a wrong telephone number for me and that he tried to call. My annoyance quickly disappeared when Mickey got to work. He had a hole cut in my front door and the new lock installed within 10 minutes. I was so impressed I casually asked how much it would cost and how long it would take to re-key all of the oudoor locks on my home. He informed me it would take about $9 per lock and would take about 20 minutes to do all 5. I saw how deftly he performed the deadbolt install, and didn't want to pay another $60 for him to have to come back to do it, so I took a gamble on him. In 20 minutes he not only re-keyed 5 other locks in my house, but also made me 7 new keys for all of the ones I had in place! He even fixed a deadbolt that had misaligned since the house was built!
My impression of Lafayette Locksmith service is a very positive one. The man that came out to replace the locks was highly skilled. There was no inefficiency in his movement. He never looked at his tool-belt to find a tool that he needed, he knew where everything was by touch. He was polite, efficient, and obviously an expert in his field.
For the record, I never inquired about the "Angie's List" discount, nor did I ever mention that I would be putting a review here on Angie's list, so I felt like I got the same treatment that every member of the general public would get just calling in randomly asking for service.
I am very impressed with their work and would use them again in a heartbeat.
Friday morning rolls around and the locksmith shows up 20 minutes late, so I'm pretty annoyed because I took off work and had another appointment at 10am. He apologized profusely and explained that he had a wrong telephone number for me and that he tried to call. My annoyance quickly disappeared when Mickey got to work. He had a hole cut in my front door and the new lock installed within 10 minutes. I was so impressed I casually asked how much it would cost and how long it would take to re-key all of the oudoor locks on my home. He informed me it would take about $9 per lock and would take about 20 minutes to do all 5. I saw how deftly he performed the deadbolt install, and didn't want to pay another $60 for him to have to come back to do it, so I took a gamble on him. In 20 minutes he not only re-keyed 5 other locks in my house, but also made me 7 new keys for all of the ones I had in place! He even fixed a deadbolt that had misaligned since the house was built!
My impression of Lafayette Locksmith service is a very positive one. The man that came out to replace the locks was highly skilled. There was no inefficiency in his movement. He never looked at his tool-belt to find a tool that he needed, he knew where everything was by touch. He was polite, efficient, and obviously an expert in his field.
For the record, I never inquired about the "Angie's List" discount, nor did I ever mention that I would be putting a review here on Angie's list, so I felt like I got the same treatment that every member of the general public would get just calling in randomly asking for service.
I am very impressed with their work and would use them again in a heartbeat.
Response from LAFAYETTE LOCKSMITH SVC
"Thanks for posting an honest review of your experience with our company. We strive for 100 % customer satisfaction. Please feel free to print this review and bring it to our retail store and receive $5.00 off of your next purchase. We want to thank you for giving us the opportunity to serve you with your security needs. Joel Broussard , CLL (Vice President) Lafayette Locksmith Service"
Ellen S.
Jan 2013
I called at 8:30 am on New Year's Eve and Mr. Miller was there by 10:00 am. He was very professional and courteous and gave us options for the repair he performed. The charge was reasonable and we will use this company again if we need the services of a locksmith. We were very well-pleased .
LYN B.
Dec 2012
Installation of deadbolts and keyed locks went well - very satisfied
Joe M.
Aug 2012
In my opinion they are the best locksmiths in town. They are very quick to respond to needs when you call them.
Gwen S.
Aug 2011
Lafayette Locksmith has been doing buisiness with our company for a long time so when I needed work done at my home they were the one to call. We have some unique situations where doors are concerned and the existing lockind systems where inadiquate. They were able to order the hardware needed and install it to make my home more secure. they address all my need in aq timely manner and we are very satisfied with their work.
Licensing
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FAQ
LAFAYETTE LOCKSMITH SVC is currently rated 4.9 overall out of 5.
LAFAYETTE LOCKSMITH SVC accepts the following forms of payment: CreditCard
No, LAFAYETTE LOCKSMITH SVC does not offer free project estimates.
No, LAFAYETTE LOCKSMITH SVC does not offer eco-friendly accreditations.
No, LAFAYETTE LOCKSMITH SVC does not offer a senior discount.
Yes, LAFAYETTE LOCKSMITH SVC offers emergency services.
No, LAFAYETTE LOCKSMITH SVC does not offer warranties.