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Jim Olivier's Roofing Louisiana
Acoustic Ceiling Tiles - Install, Carpentry Framing - Install, Carpentry Framing - Repair,
About us
Whenever you have a roof put on your home you want to make sure the company doing the work will be around for at least as long as your warranty. We are based right here in Acadiana, and we’re here to stay; we don’t have some home office in another state that we report to. We have also been selected as a Platinum Preferred Contractor by Owen's Corning, and we are able to extend the finest warranties in the roofing industry.
Business highlights
24 years of experience
Services we offer
Roof Repairs, Roof Replacements, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.334 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 12% |
Showing 1-25 of 34 reviews
Angel M.
Jun 2016
The original work was done years ago when Jim Olivier was alive. I would have given them an A for service back then. I spent $15,000 on siding, facia and my back patio. After roofing issues, I went to Oliviers to ask for someone to come to look at my back patio because I am having a problem with the facia and the piece placed on the patio. I have a LIFETIME guarantee. I went in and was speaking with a woman and specifically said I did not want to deal with Eric. He was rude when he came to my house. Before I knew it, he was in the office fudging at me telling me that my problem is a roofing problem. Ummm... Roof is fixed and siding is not cut properly. I can see it now. I looked at the girl in the office and said that I wanted to speak to one of the installers of the facia. She told me that my file was upstairs and she would call me when she had "time to get up there". 3 months later, I still have no response. This company has gone to crap. I am sure Jim Olivier is turning over in his grave.
Delphine C.
Apr 2016
Failed to respond, did not respect contract, ignored my calls. Time frame given was not respected, resulting in damage inside my home.
Holly K.
Mar 2016
unknown
Response from Jim Olivier's Roofing Louisiana
"Thank you! It was our honor to serve you, and all of our customers! We appreciate your business!"
Lynn B.
Jun 2015
The work men took the valleys apart and installed new felt and shingles. I never saw them replace any decking or fascia in the leaking area, I asked if the area was rotten and they said it was in good shape. I asked if they found any other damaged spot on the eaves and I was told no and that everything looked fine. A couple of months later after a rain storm I found I still had the leak in the same place. I then checked the decking along the rest of the eave and found 4 more rotten spots.
I hired another contractor who replaced all the bad decking and rafter tails. They repaired all the leaks and only charged me $900.I called Jim Olivier's Roofing Louisiana and paid more because I didn't want to worry about the repair being poorly done. I thought because of their reputation it would be worth the money. I was wrong.
Response from Jim Olivier's Roofing Louisiana
"This work was completed over 2 years ago. Our records indicate a sheet of plywood was changed, and the valleys re-worked, and shingles replaced. We do not have any record of you contacting our office for any leak or problem. Had we received information from you that there were issues, we would have gladly come out to address these issues. We stand behind our work, and we cannot fix what we are not aware of. It’s unfortunate that you paid more money for something we could have addressed."
Mary E.
Feb 2015
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Edwin C.
Sep 2014
Most of my questions to the supervisor on the job site were answered by will do what you want. I asked questions on issues that I did not know. I expected an answer from someone that has knowledge about roofing so I could choose the proper direction to go.
Example: After another will do what you want, the office was called and the office called the manufacture and the outcome was that I removed my original request. My question came from reading the package this item came in (in my case I shouldn't install them).
When the job was almost done the next line supervisor came to inspect the job and I informed him about how I feel about "Will do what you want" and he said that he will bring it up the chain.
Its a high price but the quality and the large crew is the best that I have seen.
Response from Jim Olivier's Roofing Louisiana
"We were asked to quote a price to add additional ventilation to the existing ridge vent system to increase the flow of air in the attic, as part of a new roof estimate.This is an unusual application. The manufacturer recommendations for placement is different than what we intended to do. As a supplement system, we were concerned about air flow being interrupted and ineffective by placing the low profile vents much lower than the ridge vents. With low profile vents installed closer to the ridge vents, both systems would have drawn air from the soffit vents equally. We contacted the manufacturer who recommended that we install the ventilation system according to the instructions on the box. After speaking with the manufacturer we contacted [member name removed] and asked him what he wanted to do, being the homeowner, an engineer, and the final decision maker, we wanted his input. We appreciate any and all feedback. And we greatly appreciate [member name removed]' business and honesty. We strive for 100% satisfaction with all customers."
Homeowner
Aug 2014
.
Margaret T.
Jul 2014
We were very satisfied with them. I went with them for the pricing and cooperation. There were at least 3 others that we had prices from and I was dissatisfied with the way the manager was handling it. Roofing Louisiana worked well with us. We had perfect communication and no problems. There was an extensive work that needed to be done. They picked up the perfect shingles and they laid it exactly the way I wanted them to do.
Response from Jim Olivier's Roofing Louisiana
"Thank you very much for the feedback! We appreciate your business and your cooperation with our staff throughout the entire process.. We try very hard to make this process as painless as possible!! Thank you again for allowing my company to earn your business!"
David B.
Jun 2014
unknown
Kenneth L.
May 2014
Louisiana Roofing did a great job. Came out the day I called to determine roof replacement estimate. Had the estimate the next day. Scheduled roof replacement for the next week. They arrived on time, Worked hard and was done by 3 pm. Left my yard looking good. Roof looks great!
Response from Jim Olivier's Roofing Louisiana
"Thank you. We appreciate your feedback. This helps us improve daily, and we appreciate the opportunity to earn your business!"
Robert B.
Oct 2013
Inspector looked at the subject roof and determined that our problem was not caused by a roof defect. Other companies tried to sell us on expensive repairs that we
Alfred W.
Apr 2013
Excellent workmanship and responsiveness. The total cost seemed a bit high; but in view of the other aspects of the work, it seemed to be worth it. Note, if any warranty work or other adjustments are necessary, over time, my opinion could change.
The only other negative comment I have is in relation to the $200 in "additional work" due to "repairs" that became necessary (and I had agreed beforehand to such repairs). I would have felt better had I been shown the actual problem area (that was to be corrected). I did see the material bought to do so; but I felt it was not all used and that the remaining materials should belong to me - not the company.
But, overall, the company, personnel, and work done was all very good and I am well satisfied with the outcome.
The only other negative comment I have is in relation to the $200 in "additional work" due to "repairs" that became necessary (and I had agreed beforehand to such repairs). I would have felt better had I been shown the actual problem area (that was to be corrected). I did see the material bought to do so; but I felt it was not all used and that the remaining materials should belong to me - not the company.
But, overall, the company, personnel, and work done was all very good and I am well satisfied with the outcome.
Mattie B.
Apr 2013
Everything from start to finish went very well!!!
Very satisfied!!!!
The work was done on a timely manner, the workers cleaned up very well after. I just could not be happier with this company.
Max A.
Apr 2013
Thought it went well, then had to do it again, used the same company, no charge for re-do.
Response from Jim Olivier's Roofing Louisiana
"Repairs in these areas are very complicated. We attempt every time to do it correctly, perform it in a timely manner, and keep the homeowner informed of any and all necessary changes. We DID return to fix the repair again, after it leaked when had previously completed the repair... Which is what a quality company should do! Even though we do not offer any warranty on repairs due to this complexity and the multitude of water entry areas, we still went back at no charge to the homeowner to complete the repair once more. We stand behind our word, our work, and most importantly.. Our Name!!"
Gerald A.
Nov 2012
I gave this contractor an overall excellent because of the quality, efficiency and work ethic of the workmen who did the roofing itself. Also, I was impressed with the enthusiasm and friendliness of the owner and his brother with whom I contracted the work and had personal dealings with. What was less impressive in my experience was the responsiveness in getting the work initiated and finally completed. I had to call and re-call a number of times to finally get someone to come and then to get a minor detail completed after I had made payment for the job. I am planning to contract for the yearly maintenance service and hopefully I will not have any problem with their responsiveness in fulfilling that service.
Tessie B.
Oct 2012
. They were prompt, courteous, and even repaired a couple of shingles
that had been installed improperly. Was very pleased with the service as
well as the advice. Would gladly call on them for future jobs
that had been installed improperly. Was very pleased with the service as
well as the advice. Would gladly call on them for future jobs
Response from Jim Olivier's Roofing Louisiana
"Thank you very much [member name remove] and God Bless!"
THEO A.
Sep 2012
The people were very professional and helped me out very quickly according to the weather condition. They advised me on other damages on the roof that had need of repair. They performed the job in a short period of time without any complications. I definitely recommend to use this company. The only minus is that I am still waiting for an estimate but I can understand that they are busy right now due to the impact of the Hurricane that swept through the region. I give a definite thumbs up for these guys. First contractors which remind me of the work quality and ethic from back home in Germany.
Tobias I.
Jul 2012
unknown
David O.
Jul 2012
Their quote was probably about $3,000 less than anybody else's quote for the same type of shingles. I would absolutely use them again.
Lynn G.
Apr 2012
They finished the job quickly and their price was inexpensive. I would use them again.
B. B.
Feb 2012
I called at about 10 a.m. By 1:30, Billy Sr. was calling to arrange a time, and by 3:00, he was there. Found the problem, fixed it (and a couple of other things he noticed) within 15 minutes.
MONA J.
Feb 2012
They did a good job. They were prompt and they cleaned up well. I didn't have to do a thing when they were through. They did a good job with the roof; I haven't had any trouble with it since.
Rosalie L.
Feb 2012
ha
John N.
Dec 2011
Very fast work, did the job in 1 day (House has about 4500 sq ft under roof.
have found a few nails since the job, but overall, they left very little mess.
I would recommend them to anyone who needs roofing work.
have found a few nails since the job, but overall, they left very little mess.
I would recommend them to anyone who needs roofing work.
C D.
Nov 2011
It was a good experience. Started as scheduled and done very well.
Licensing
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FAQ
Jim Olivier's Roofing Louisiana is currently rated 4.3 overall out of 5.
Jim Olivier's Roofing Louisiana accepts the following forms of payment: CreditCard
Yes, Jim Olivier's Roofing Louisiana offers free project estimates.
No, Jim Olivier's Roofing Louisiana does not offer eco-friendly accreditations.
No, Jim Olivier's Roofing Louisiana does not offer a senior discount.
No, Jim Olivier's Roofing Louisiana does not offer emergency services.
No, Jim Olivier's Roofing Louisiana does not offer warranties.