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CRICKETS POOL & SPA WORLD logo

CRICKETS POOL & SPA WORLD

Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

IN ADDITION TO OUR FULL SERVICE REPAIR AND MAINTENANCE DEPARTMENT OF TRAINED TECHNICIANS WE ALSO OFFER A GREAT SELECTION OF PRODUCTS AND SUPPLIES TO HELP YOU TAKE CARE OF YOUR POOL ALL YEAR LONG IN OUR RETAIL STORE. WE ARE FULLY STOCKED WITH RELIABLE BRANDS AND OFFER FREE WATER TESTING FOR YOUR CONVENIENCE, AND OUR KNOWLEDGEABLE STAFF CAN HELP ANSWER ALL YOUR POOL QUESTIONS. COME VISIT US TODAY FOR THE PURCHASE OF YOUR NEW POOL OR SPA!

Business highlights

36 years of experience

Services we offer

ACID WASHES. PAINTING. BACKYARD ACCESSORIES. PUMPS & FILTERS. CHEMICALS-BRAND CHOICE. RENOVATION. CLEAN-UPS. REPAIRS ON ALL POOL AND SPA EQUIPMENT. CLEANERS. RESURFACING. COMPLETE PARTS DEPARTMENT. SAFETY EQUIPMENT. COPING. TILE SPECIALIST. DECKING. TOYS & GAMES. LANDSCAPING. UPGRADE FEATURES. LAYOUT & EXCAVATION. WATER TESTING. LEAK DETECTION & REPAIR. WEEKLY MAINTENANCE SERVICE. LIGHTS & ELECTRICAL. CHEMICAL CHECKS. CARTRIDGE CLEANINGS. REPAIRS AND SERVICE ON SALT GENERATOR SYSTEMS.

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%
Showing 1-4 of 4 reviews
Shane S.
Sep 2017
5.0
Yes, I recommend this pro
They did a wonderful job. Pool had been unused for 4-5 years and was horrible. Great job .

Ashley A.
Mar 2014
3.0
$240
We moved to Lafayette in June 2013 and Cricket came highly recommended. After having their service for four months, we cancelled because of their unprofessionalism and lack of ability to keep the pool. Different employees would advise us completely different ways to "maintain" the pool, and the employee who was assigned to our house often would not complete his work or would "send someone" to come fix something and then discover that no one ever showed up from the service department. 
My final straw was when our regular staffer threw up several times in my backyard and I had to call the office to have them come get him because they were allowing him to work in the heat of summer totally sick. (This was after I watched him dip his head in our pool to cool off) No one came to clean up after him or even to clean our pool in his place that week-- I had to call the office to ask them to return to complete the work. He also had to get stitches after doing work on our pump. This is too big a liability for us. No thank you. We will be hiring a new company!

Chad H.
Mar 2012
3.0
Yes, I recommend this pro
$59
My son attempted to backwash the pool.  The pump would not re-prime after the normal amount of time.  I was afraid it would damage it further so I called for their service.  The appointment was easy to make.  They delayed a day in service but I was called and notified of the delay.  the man was not professional in appearance.  He simply restarted the pump and waited. After about 1-2 minutes the pool re-primed itself. He showed me a few things about changing the valves that I was not aware of.   He then took off the panel of the salt system.  The board appeared burnt but had been working fine.  He told me of the cost to replace the system and recomendations for warranties etc.  He did not pressure me to buy anything and told me that someone would follow up with me regarding a bill.  I received a call 1-2 days later asking how everything went and was the pool working well. I at least thought everything was fair.  I am still not sure about the burnt board and whether it truly needs to be replaced. I am going to check the chlorine contents and see if it seems to be working.
Response from CRICKETS POOL & SPA WORLD
"THE TEAM AT CRICKET'S IS HAPPY THAT YOU WERE PLEASED WITH THE OFFICE STAFF AD WELL AS THE CALL SYSTEM. WE TRY OUR BEST TO MAKE OUR CUSTOMER'S 100% SATISFIED. ON THE OTHER HAND WE APOLOGIZE FOR YOUR DISAPPOINTMENT OF PROFESSIONALISM IN APPEARANCE WITH OUR SERVICE DEPARTMENT. WE HAVE RECENTLY UPGRADED THE TECHNICIAN'S UNIFORMS DUE TO THIS ONGOING ISSUE. ADDITIONALLY, THE TECHS ARE CONSTANTLY UNDERGOING TRAINING TO FURTHER THEIR EDUCATION ON POOL EQUIPMENT AND THERE FULL FUNCTION TO HELP BETTER SERVE YOU! IN THE FUTURE, WHEN USING OUR SERVICES IF YOU ARE NOT HOME YOUR TECH WILL LEAVE A DOOR HANGER LETTING YOU KNOW WHAT WAS DONE ON THE DAY OF YOUR APPOINTMENT AND IF YOU HAVE ADDITIONAL QUESTIONS YOU SIMPLY CONTACT THE OFFICE. THANK YOU FOR CHOOSING CRICKET'S!"

Gidget M.
Jul 2007
5.0
Yes, I recommend this pro
$200
Great! Our Pool is crystal clear! The pool looks very inviting to jump in.
Response from CRICKETS POOL & SPA WORLD
"THE TEAM AT CRICKET'S POOL AND SPA WORLD TRULY APPRECIAT'S YOUR SATISFACTION OF OUR SERVICES. WE APOLOGIZE FOR ANY APPOINTMENT DELAYS DUE TO WEATHER AS WE TRY OUR BEST TO SHIFT THE SCHEDULE ACCORDINGLY TO SATISFY EVERY CUSTOMER IN A TIMELY MANNER TO AVOID CHEMICAL IMBALANCE, AS WELL AS PROTECT OUR TECHNICIANS. AGAIN, WE APPRECIATE YOUR PATIENCE AND IF YOU HAVE ANY QUESTIONS, COMMENTS, OR CONCERNS PLEASE CONTACT OUR OFFICE."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

CRICKETS POOL & SPA WORLD is currently rated 4.0 overall out of 5.

CRICKETS POOL & SPA WORLD accepts the following forms of payment: CreditCard

No, CRICKETS POOL & SPA WORLD does not offer free project estimates.

No, CRICKETS POOL & SPA WORLD does not offer eco-friendly accreditations.

No, CRICKETS POOL & SPA WORLD does not offer a senior discount.

No, CRICKETS POOL & SPA WORLD does not offer emergency services.

No, CRICKETS POOL & SPA WORLD does not offer warranties.